Hotel BlueBay Banús

Hotels
•
BlueBay Resorts
7.4 (112 reviews)
Crta. Nacional, 340 Km., 173 Puerto Banus, Marbella, Malaga, 29660 , Marbella , ES
34-95-2811517

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Facilities

Free breakfast
Meeting rooms
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Outdoor pool - seasonal
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely amenities
Cons:
Poor room cleanliness
Faulty mattress and appliances

Categories

Cleanliness
5.6
Room had a bad smell and mattress condition was poor.
Service
8.6
Staff was friendly.
Location
8.6
Conveniently located; generally good accessibility.
Room Quality
6.6
Some rooms were acceptable, but issues with mattresses and facilities were noted.
Amenities
8.1
Pool, restaurant, and reception were lovely.
Value for Money
7.1
Mixed experiences led to a moderate perception of value.
Food and Beverage
7.1
Breakfast was okay, not exceptional.
Overall Experience
7.5
Overall, the experience was net positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Escape to the idyllic Hotel BlueBay Banús, where luxury meets tranquility in the heart of Puerto Banús.

Recreational Paradise
Bask in the sun at our seasonal outdoor pool or unwind on the terrace surrounded by lush gardens. Enjoy the gentle sea breeze while you relax by the beach bar or poolside bar, creating memories that last a lifetime.

Culinary Delights
Savor delicious meals at Tropical, our onsite restaurant, and indulge in daily complimentary buffet breakfasts. For a quick bite, our snack bar/deli is just a step away, ensuring that your culinary cravings are always satisfied.

Comfort and Convenience
Retreat to one of our 315 air-conditioned rooms, designed for your ultimate comfort. Enjoy modern amenities, including minibars and complimentary housekeeping, ensuring your stay is both convenient and enjoyable.

Don't miss out on experiencing the charm of Hotel BlueBay Banús. Book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Pool access available from 11:00 AM to 7:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.4
Based on 112 reviews
Cleanliness: 5.6
Service: 8.6
Location: 8.6
Room Quality: 6.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 7.1
Overall Experience: 7.5
M
Murielle • couple • it
9
Pros:

Grand établissement.Nourriture très bonne et variée. Nettoyage chaque jour

Cons:

Le fait de devoir payer les boissons pendant les repas, alors que c’est censé être une demi-pension

2026-07-04 • via Nuitee
A
Aleksandar • solo_traveller • rs
10
2026-07-04 • via Nuitee
J
James • couple • gb
7
Pros:

Everything but the food was good

Cons:

The food was awful

2026-07-04 • via Nuitee
T
Tony • couple • gb
8
2026-07-04 • via Nuitee
S
Sarah • couple • at
10
Sve dobro
Pros:

Super frühstück und das Personal immer freundlich. Zimmer sehr sauber und wurden auch jeden Tag geputzt

Cons:

/

2026-07-03 • via Nuitee
Y
Yolanda • couple • es
9
2026-07-02 • via Nuitee
A
Alina • couple • es
10
Pros:

Todo perfecto!

2026-07-02 • via Nuitee
V
Valentin • couple • bg
10
2026-07-02 • via Nuitee
J
Julieta • solo_traveller • us
9
Pros:

The room was very big, they have a good pool and yummy breakfasts, staff is nice

Cons:

A good 25-30 minute walk to Puerto Banus

2026-07-02 • via Nuitee
D
Di Felice • couple • it
7
2026-07-02 • via Nuitee
S
Sergiy • solo_traveller • ua
7
2026-07-02 • via Nuitee
H
Helena • solo_traveller • es
8
2026-07-01 • via Nuitee
R
Ramla • couple • gb
5
Standard stay.
Pros:

The property is in nice grounds. The room was fine and a decent size. There is a large communal pool. However the other smaller pools were not open.

Cons:

The staff were not particularly friendly or helpful at the reception. The only helpful staff were the housekeepers. The reception did not direct us accurately to where our room was and gave the incorrect information regarding the pool usage and you felt like an inconvenience when the pool staff were rushing people out the pool 30 mins before closing. Also, for rooms on the front of the hotel you cannot access the communal areas without having to walk through the car park and back to reception as all the gates to go through were closed. Also nobody to assist with luggage when there are no lifts.

2026-07-01 • via Nuitee
C
Charlene • solo_traveller • gb
2
Cons:

staff on arrival were rude a hand was flicked at me to go and sit down once they took my passport (i arrived after the 3pm check in time) another member of staff returned my passport and said my room wasnt ready, when it was I was pointed in the direction of my room I took ages to find it and resorted to asking a cleaner (who was he nicest member of staff I encountered) room as terribly noisy, AC didnt work, if i had booked more than one night I would have left. i saw many arguments at the check in desk!

2026-07-01 • via Nuitee
T
Tevri • solo_traveller • no
1
Great reception, terrible stay
Pros:

The reception team. Not far from the port by car. Security at the lobby nighttime

Cons:

You can hear everything from above and around as if there are someone in your room. You hear music and conversations they have in their rooms the same way they hear yours. Both people who are bypassing the window and the ones with rooms to the left for u and over u. I was disturbed by other guests who tried knocking on my door and talk to me as a solo female traveller. This was terrifying happening midnight and often. Housekeeping woke me up at least 4-5 times per day even if it was informed there is no room cleaning.

2026-07-01 • via Nuitee
L
Luam • couple • it
10
2026-06-29 • via Nuitee
C
Cameron • couple • gb
10
2026-06-29 • via Nuitee
E
Esther • couple • nl
10
Fantastisch 🤩
2026-06-28 • via Nuitee
E
Esther • couple • nl
10
2026-06-27 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Surprising and disappointing all at the same time - but would stay again!
Pros:

The place is gorgeous and the pool areas great! I love the courtyard with the church too! So gorgeous - BUT my room was very small with a tiny window looking at an external wall. The room was quite dated, but had everything you need. I would reccommend staying here but maybe upgrade to a good room if you can

Cons:

The room standard

2026-06-27 • via Nuitee