BlueBay Banús

Hotels
•
Blue Bay Resorts
7.6 (3064 reviews)
Carretera de Cádiz, Km 173 , Marbella , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good/excellent location (near Puerto Banus)
Friendly, helpful staff and prompt housekeeping
Attractive green grounds and multiple pools
Varied and good breakfasts / meals
Large, bright rooms (when in good condition)
Wide entertainment programme and activities
Cons:
Room quality/run-down, many rooms not renovated
Insects reported (cockroaches, ants) and bad bathroom smells
Weak or poor air conditioning
Humidity in rooms, visible wear (doors, furniture)
Perceived poor value for money / overpriced
Noise from other guests / lack of clear quiet-hours

Categories

Cleanliness
6.2
Mixed reports: some guests praised prompt housekeeping and generally clean, bright rooms; several reviews report insects (cockroach, ants), bathroom bad smell and humidity, so cleanliness is inconsistent across rooms.
Service
8.8
Generally positive: staff repeatedly described as friendly, helpful and responsive (prompt room cleaning, welcoming reception, active entertainment team).
Location
8.9
Frequently praised: very good/excellent location, close to Puerto Banus and convenient for guests.
Room Quality
5.8
Several negative comments: rooms described as old, not renovated, run-down, with weak AC, lack of slippers/iron and visible wear (holes in doors); some positive notes about room size and brightness but overall room quality is below expectation.
Amenities
8.3
Positive: multiple pools for adults and children, attractive green grounds, varied entertainment and activities; minor criticism about pool opening hours (starts at 11am).
Value for Money
6.5
Several guests felt the price was too high for the quality (expected higher standard for a 4-star), stating rooms looked like 3-star and price/quality imbalance.
Food and Beverage
8
Generally good: breakfasts described as very good, varied and abundant; meals praised in several reviews though one noted breakfast as decent but not international.
Overall Experience
8.3
Overall mixed-positive: guests enjoyed location, grounds, amenities and service, but recurring issues with room condition, AC and occasional pests lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:07

Property Description

Tropical Oasis in Puerto Banús

Luxurious Accommodations: Experience comfort and style in our air-conditioned rooms with satellite TV, minibar, and private bathroom.

Culinary Delights: Indulge in traditional Andalusian cuisine at our 2 restaurants or sip on cocktails at the poolside bar and beach club bar.

Convenience at Your Fingertips: Let our 24-hour reception assist you in booking tours and activities, or rent a car/bicycle to explore the area easily.

Immerse yourself in luxury at BlueBay Banús and make unforgettable memories.

Important information:

Please note that parking places are limited and reservations are not possible.

Please note, when booking 4 or more rooms, different policies and additional supplements will apply.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Location

Guest Reviews

7.6
Based on 3064 reviews
Cleanliness: 6.2
Service: 8.8
Location: 8.9
Room Quality: 5.8
Amenities: 8.3
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.3
C
Charlotte • couple • gb
9
Really good. We will stay again
Pros:

Beautiful setting. The gardens were lovely. It was close to the main areas and the beach

Cons:

No kettle in the room

2026-11-07 • via Nuitee
M
Moussa • solo_traveller • nl
5
Pros:

Vanuit de buitenkant zeker een mooie hotel!

Cons:

Oude kamer

2026-11-06 • via Nuitee
I
i • solo_traveller • nl
7
Saai
Pros:

Netjes

Cons:

Weinig te beleven op dit moment.
Zeker 10 minuten lopen naar het strand.
Ver van de haven en restaurants, bijna half uur!
Geen levendige boulevard. Maar misschien omdat het november is.

2026-11-06 • via Nuitee
L
Liene • couple • no
8
Pros:

Beautiful garden

2026-11-04 • via Nuitee
A
Anders • solo_traveller • se
6
2026-11-04 • via Nuitee
S
Saina • solo_traveller • gb
10
I had an amazing time and I can’t wait to visit again
Pros:

Beautiful rooms

Cons:

Everything was perfect

2026-11-03 • via Nuitee
B
Borys94 • family_with_children • gb
9
2026-11-02 • via Nuitee
E
efe • solo_traveller • tr
10
2026-10-31 • via Nuitee
A
antonio victor • couple • es
9
Pros:

Necesita una renovación en las habitaciones sino todo muy bien

2026-10-31 • via Nuitee
M
Mohamed Said • couple • es
9
2026-10-29 • via Nuitee
U
Ulzhan • solo_traveller • kz
7
2026-10-29 • via Nuitee
S
Sandie • family_with_children • ie
5
Pros:

Comfortable beds sime staff were very nice

Cons:

Poor lighting, very dated furniture patio doors rattling all the time, they are ready to fall down.
Food very poor

2026-10-29 • via Nuitee
M
Magdalena • extended_group • pl
8
2026-10-28 • via Nuitee
M
Magdalena • extended_group • pl
8
2026-10-28 • via Nuitee
E
Eulogio • solo_traveller • es
8
Bonito, agradable pero sin actualización baños
Pros:

Ubicación , fórmula arquitectónica de apartamentos rodeados de vegetación

Cons:

No hay ascensores
Antigüedad sobre todos de los baños. Las bañeras no son cómodas ni seguras
Falta de un gimnásio

2026-10-27 • via Nuitee
Y
Yohan • couple • ma
4
2026-10-27 • via Nuitee
C
Carrmina • family_with_children • pt
5
Pros:

As refeições eram sempre diferentes e bem confecionadas

Cons:

O ar condicionado era inexistente, embora dissesse na descrição do quanto que existia, eram apenas ventoinhas.
no ultimo dia tivemos um desaire, fomos roubados enquanto estavamos na piscina, 2 telemoveis.
não é efetuada a seleção de pessoas a entrar após a recepção, qdo existem cartões para os quartos, também deviam haver para acesso após a recepção, apenas hospedes«, mas aparentemente qualquer pessoa entra.

2026-10-27 • via Nuitee
J
JACQUES • family_with_children • fr
9
Pros:

personnel competent et tres agreable et serviable

2026-10-26 • via Nuitee
S
Sandra • couple • gb
10
excellent place to stay very green and friendly
Pros:

all the trees and birds also a very relaxing place to stay

Cons:

none

2026-10-26 • via Nuitee
J
Josephine • solo_traveller • de
8
2026-10-25 • via Nuitee