Napolitano Hotel

Hotels
7.9 (904 reviews)
Ave. George Washington #51 Esq. El Numero, Malecon , Santo Domingo , do

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Good breakfast
Close to attractions
Cons:
Noise from nearby clubs
Issues with housekeeping
High prices for minibar items
Dirty floors

Categories

Cleanliness
7.11
Several mentions of dirty or unkempt areas, impacting overall perception.
Service
8.58
Multiple reviews highlighted nice staff and customer service.
Location
8.62
Close to the sea and other attractions, but has noise issues at night.
Room Quality
8.07
Generally noted as clean and well-kept with comfortable beds.
Amenities
7.6
Good amenities were mentioned, but issues with the availability of towels and blankets.
Value for Money
7.56
Some reviews indicated high prices for certain services.
Food and Beverage
8.11
Breakfast is often commended, but some suggest more variety.
Overall Experience
7.58
Mixed reviews, with strong points on service and location but also significant issues like noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:56

Property Description

Luxurious Beachfront Property

Soothing Spa Services and Gourmet Dining

Convenient Location and Airport Accessibility

Experience the ultimate relaxation at Napolitano Hotel & Casino with its beachfront location and rejuvenating spa treatments. Indulge in delectable international cuisine at the Terrace Restaurant and unwind at the on-site bar. With easy access to the commercial center of Santo Domingo and just a short drive from Las Americas International Airport, this hotel offers both convenience and luxury. Book now to enjoy a perfect blend of seaside tranquility and city excitement at Napolitano Hotel & Casino.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for US$15 per person per stay when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 13 years old stay for US$9 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 904 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
H
Heidy nathaly • couple • do
8
2026-07-10 • via Nuitee
L
Lia • couple • do
8
2026-07-09 • via Nuitee
C
Carlos Ramón • family_with_children • do
10
Excelente
Pros:

Todos

Cons:

Nada

2026-07-09 • via Nuitee
P
Puentes pulido • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-07-08 • via Nuitee
M
María Pilar • solo_traveller • es
7
Pros:

La ubicación

Cons:

El desayuno

2026-07-08 • via Nuitee
M
Martes • solo_traveller • do
10
Pros:

todo el realidad

Cons:

Los televisores

2026-07-06 • via Nuitee
J
Jose • family_with_children • us
9
2026-07-05 • via Nuitee
J
Jose • family_with_children • cl
9
En Familia
Pros:

Sus instalaciones , muy limpio y buena ubicación, desayuno muy variado

Cons:

Ruido exterior

2026-07-05 • via Nuitee
T
Torres • solo_traveller • us
10
2026-07-03 • via Nuitee
D
Daniel • extended_group • pr
8
2026-07-03 • via Nuitee
D
de la cruz • solo_traveller • do
10
2026-07-03 • via Nuitee
F
Felice • solo_traveller • it
5
Pros:

La struttura era buona, buona posizione buona colazione

Cons:

Avevo prenotato per la opzione piscina però non era menzionato che la piscina era in manutenzione, per questo sono rimasto deluso, del resto la struttura era buona

2026-07-03 • via Nuitee
S
Stiven • couple • co
3
2026-07-02 • via Nuitee
Y
Yolaine • couple • do
7
2026-07-01 • via Nuitee
J
Jiménez Sánchez • solo_traveller • do
10
Pros:

El ambiente muy bueno

Cons:

Cuando llegue a la habitación estaba llena de agua uno llamo recepción disque lo iban a mandar nunca llegaron

2026-06-29 • via Nuitee
L
Leon Bethem Niati Manuana • solo_traveller • cd
9
Pros:

Standing océan view

Cons:

Ntr

2026-06-28 • via Nuitee
D
Danel • solo_traveller • us
10
2026-06-28 • via Nuitee
S
Santa Ybelises • extended_group • es
3
2026-06-26 • via Nuitee
P
Perry • solo_traveller • tc
8
Pros:

The location and food.

Cons:

Nothing!

2026-06-24 • via Nuitee
Z
Zulmary • solo_traveller • us
5
Pros:

El area de la terraza y la comida a la carta .

Cons:

El ban̈o de la habitacion y el desayuno.

2026-06-24 • via Nuitee