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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Karaoke
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Fruits
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Pub crawls
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Happy hour
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ATM/banking
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Beachfront Property
Soothing Spa Services and Gourmet Dining
Convenient Location and Airport Accessibility
Experience the ultimate relaxation at Napolitano Hotel & Casino with its beachfront location and rejuvenating spa treatments. Indulge in delectable international cuisine at the Terrace Restaurant and unwind at the on-site bar. With easy access to the commercial center of Santo Domingo and just a short drive from Las Americas International Airport, this hotel offers both convenience and luxury. Book now to enjoy a perfect blend of seaside tranquility and city excitement at Napolitano Hotel & Casino.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, May 13, 2026 until Sun, May 31, 2026
Swimming pool: Closed from Wed, May 27, 2026 until Fri, Jun 5, 2026
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for US$15 per person per stay when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 13 years old stay for US$9 per person per night when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff is the best asset of this hotel aside from the view.
My room had water dripping from the air conditioner all over the entrance. Slippery. I had to place a towel. The bathroom is cramped.
Cuando llegas te dicen que la piscina está en obras y que está anunciado en su web y es mentira
Clean room with AC and sea view, good breakfast included, good location in the city.
bathroom ceiling was leaking water and no one came to fix it. TV was not working. Furniture is not new , all looks very used.
I liked the terrace and the pool.
My room on the third floor was very noisy.
Ubicación
El servicio sanitario mo funcionaba bien
La localisation et le personnel accueillant.
La piscine était en travaux, le petit déjeuner était pas terrible.
Check in was easy and staff helped me up to my room.
Remodeling so room avalibility was limited and after day 1 I had to switch room cause the room lost water. Beds are super hard.
Location close to everything, and sea view
They have the pool area closed due remodelation, and the dining area is always reserved for tourists tour lunch
la vista solamente
malas instalaciones, húmedo, sucio, viejo, lleno de mosquitos, mala comida.
La vue en continuité sur la mer à travers le malecon..
Pas de balcon permettant d'avoir ce prolongement extérieur de la chambre et le buffet matinal n'est pas bon du tout...Je suis un client de l'hôtel depuis plusieurs années et je n'arrête pas de le dire...
Ubicación
Todo estuvo aceptable
La ubicación
Tuve un percance , me facturaron 2 veces mi estadía
Todo muy bien
Si
Baño
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