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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Bar
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Spa/wellness center
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Billiards
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Hammam
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Beachfront
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Concierge service
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Special diet menus - on request
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Snack bar
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Heated pool
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Indoor pool
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Pool bar
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fence around pool
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Beauty Services
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Fitness/spa locker rooms
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Pool cover
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Arrecife Gran Hotel & Spa offers spacious, modern rooms with wooden floors and stunning views of the city or beach. Each room is equipped with a minibar and air conditioning for utmost comfort.
Relaxing Spa Facilities
Indulge in the hotel's spa, featuring a hot tub, Turkish bath, sauna, and a variety of rejuvenating treatments. Unwind and pamper yourself during your stay at this 5-star establishment.
Gourmet Dining and Rooftop Bars
Savor Mediterranean and international cuisine at the elegant restaurant located on the 17th floor, boasting breathtaking sea views. Additionally, enjoy a drink at one of the hotel's rooftop bars for a perfect evening.
Experience luxury and relaxation at Arrecife Gran Hotel & Spa. Book now for an unforgettable stay!
Access to the Spa is not permitted for children under 17 years old for security and privacy reasons
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 10 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Great location, food was great
Flooring in the room was damaged, glass balcony around the pool was cracked in a few places.
La ubicación y sus instalaciones
El aire acondicionado nunca funcionó pasamos mucha calor
La ubicación
Las camas y almohadas
The kitchen staff, especially the omelette station!
The pool was lovely and warm! Magnificent!
The pool bar closed early.
Room without balcony is not 5 star hotel
Las vistas
Que en booking ponía 219 euros la noche y reserve y al llegar el chico de recepción me dijo que los precios de booking no eran como en el hotel y me cobro 239 euros le dije que como podía ser eso y me dijo que booking pone u os precios que no son. En fin me toco pagar 239 aunque reservará por booking.
Highly recommend looking for an ALTERNATIVE hotel! Not 5 Stars!
Spent a week here at the beginning of July, let’s start by saying there is no where to properly sunbathe, a restricted 12 subbeds for the whole hotel which have towels marking them from 8am onwards and not regulated by staff, not one of the days were we able to use this facility.
The dinner facilities are also unreasonably priced. We decided when we arrived at the hotel to use their dinning services for the evenings, there is suppose to be a deal which allows you to save money when using it across serval days. Starting at €35 an head (which is already overpriced for what you get) Not much variation in the food choices, the dinning staff would leave plates to pile up. On arrival we were given the wrong prices alongside no negotiation from the reception staff. Even though we had gone away to think about it without realising we had been adding up a total of the wrong price, no negotiation or apology. It felt very unprofessional and with a lack of customer service.
The cleaning service of the rooms would be left more as a quick tidy, no attention to detail. Had the same towels for 6 nights, we had dirty marks left in our bath tub throughout the whole week, as well as dirty mugs left for a couple of days without being replaced. Not to mention one evening we returned to the room with our door left open !!
This was not at all a service or facility you would expect from a 5 star hotel, I think this rating needs to be reviewed and training for the staff to be tightened. The location can’t be the whole thing to justify the price or condition of this hotel.
There is so much potential with the space of this hotel however so much of it was left vacant with no communal area to enjoy a drink and relax in the evening. Very hostile environment.
We will not be returning.
Todo muy bien
Un poco la ubicación
The views from Blue17 on the 17th floor are fantastic, and the restaurant on the first floor where breakfast and buffet are served daily also well worth a visit. The hotel is very clean, well maintained, and in a great location for both walking and accessing public transport.
The only minor downside is the underground parking, which is available at €10 per night.
The staff are hardworking, friendly, and consistently provide excellent service. A special mention to Patricia, who was always wore a welcome smile and was helpful during our stay.
We also really appreciated being able to use the pool and showers while waiting for our transfer and flight. It’s a small touch, but it made our experience even better.
first the positive, The staff were very friendly and helpful. The location and views were good but the rest was poor.
Beds were very uncomfortable , my wife got up in the night and slept on the settee as bed was to hard and the breakfast was awful ( I had seen a review beforehand stating this but thought I would give them the benefit of the doubt) as its supposed to be a 5* hotel and you would expect certain levels to meet with this rating rooms were cheap looking a dull. I would never return to this hotel unless there were major changes made and felt it was a waste of money sorry for bad review but you cannot rest on past reputation you need to keep moving onwards .
staff location and views
beds hard breakfast awful value for stay not worth it over all not a good experience will never return
Ubicación y las habitaciones
Le personnel était très gentil
Belle vue
Petit dej et le blue17 : très bon
Dommage qu’il n’ait pas de clim dans les ascenseurs
En general me gustó todo. Destacar el masaje antes tres, muy recomendable.
En general, excelente.
Lo único que tengan en cuenta que la entrada a la piscina de chorros del Spas resbala, han de señalizarlo y poner pasamanos al lado izquierdo.
Everything
Hall, instalaciones, colchón, desayuno
Algo frías las habitaciones
La ubicación.
El rooftop
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