Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Value for money
Breakfast options
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.54
There were mentions of issues like mold in bathrooms which negatively affected the cleanliness perception.
Service
8.51
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.05
Consistently noted as excellent, very central with access to various attractions.
Room Quality
6
Multiple comments indicated rooms are small and have issues like foul smells.
Amenities
7.03
The lack of certain amenities (like a microwave) was pointed out, but some pros were noted.
Value for Money
7.49
Some reviews indicated reasonable pricing for location but also noted Switzerland's general expense.
Food and Beverage
7.04
General satisfaction for breakfast with some limitations mentioned.
Overall Experience
7.51
Mixed reviews overall, with positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Modern Rooms with Free Wi-Fi
Experience modern comfort in the heart of Luzern with our stylishly decorated rooms at Ibis Styles. Enjoy the contemporary design, bright colors, and some rooms even feature a balcony. Stay connected with complimentary Wi-Fi access and unwind with a bath and shower in your private bathroom.

Convenient Facilities
Take advantage of our convenient facilities, including a laundry service with dry cleaning options. Need to exchange currency? Our on-site service has got you covered.

Prime Location
Ideally situated, our hotel is just 1 km from the train station and a stone's throw away from the Löwenplatz bus stop. Explore the beauty of Lake Lucerne within a 5-minute walk or try your luck at the Grand Casino, only a short stroll away.

Book your stay at Ibis Styles Luzern for a memorable experience in Luzern’s historic city centre.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

7.4
Based on 3108 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 7.51
J
Joel Achille • couple • fr
1
A fuir !
Pros:

Rien hormis l’emplacement plutôt bien situé

Cons:

Chambre minuscule avec taille du lit mensongère (mis comme queen size mais qui était en réalité de 140 cl et justifie par la réceptionniste comme la taille standard de la chaîne). Photos ne reflétant absolument pas la chambre que nous avons eu. Ventilation horriblement bruyante. insonorisation vraiment pas terrible. Propreté limite. Personnel tout juste aimable. Rapport qualité-prix : à fuir !!!! Certes l’hôtel est en Suisse mais il y a des limites !

2026-09-11 • via Nuitee
S
Sarah • couple • dk
10
2026-09-11 • via Nuitee
P
Phil • couple • gb
8
2026-09-11 • via Nuitee
Y
Yuk Fong • solo_traveller • hk
1
2026-09-10 • via Nuitee
M
Marta • solo_traveller • ch
5
Calme, propre, bien placé, chambre pas en bon état ( surtout la salle de bain )
Pros:

Localisation, personnel

Cons:

La chambre est très minimaliste et froide. La salle de bains pas en très bon état. ( robinetterie ok)

2026-09-09 • via Nuitee
B
Bindu • couple • us
10
2026-09-09 • via Nuitee
B
Bindu • family_with_children • us
10
2026-09-09 • via Nuitee
H
Helen • couple • us
9
2026-09-07 • via Nuitee
L
Lukas • solo_traveller • ch
10
2026-09-07 • via Nuitee
A
Alain • couple • be
9
Agréable
Pros:

Très bien

2026-09-06 • via Nuitee
C
Christa-Maria • solo_traveller • de
8
Wenn wir wieder nach Luzern kommen, wählen wir auf jeden Fall die gleiche Unterkunft
Pros:

Alles,besonders die zentrale Lage

2026-09-06 • via Nuitee
H
Hossam • family_with_children • us
10
Pros:

Location , clean, breakfast

Cons:

There was no fridge in the room

2026-09-05 • via Nuitee
A
Abdeljabbar • couple • ma
8
2026-09-04 • via Nuitee
P
Peter • couple • gb
9
Good value for money
Pros:

Close to town

Cons:

Nice lay out

2026-09-04 • via Nuitee
J
Jagna • family_with_children • pl
3
W łazience na fugach pomiędzy płytkami na podłodze była czarna pleśń. W pokoju śmierdziało.
Pros:

Lokalizacja była dobra i korzystna była pomoc recepcji przy opłacie za parking. Fajnie że można było pogrzać jedzenie w mikrofalówce i zjeść w sali gdzie wydawane były śniadania.

Cons:

Brak hotelowego parkingu. Drastyczna zmiana ceny za ten sam pokój z nocy na noc (z 135CHF na 230CHF). Zamieszanie przy przedłużaniu pobytu (najpierw powiedziano mi że jest pokój, potem że nie ma, potem że będzie kosztował 230CHF za noc, poczym zarezerwowałam sama przez aplikację booking za 170chf) Brud i smród w pokoju (czarna pleśń na fugach na podłodze w łazience, coś śmierdziało w pokoju) - musiałyśmy trzymać otwarte okno prawie cały czas. Ludzie nad nami strasznie hałasowali (słabe stropy?). Zabrano nam czajnik i wstawiono ekspres do kawy na kapsułki. Miło mieć ekspres ale dlaczego zabrano nam czajnik którego bardziej potrzebowałyśmy?

2026-09-04 • via Nuitee
H
Hau • family_with_children • gb
8
2026-09-04 • via Nuitee
C
christine • solo_traveller • us
8
Pros:

The location is great. Nice touch to have the option of using the dining room in the evening for take out or the frozen dinner.
Staff were friendly and efficient.

Cons:

The room was dark and there was no bedside lamp for reading. I went downstairs to see if there was another light available but the young woman could not find anything that would make a difference.
I really like to have a refrigerator in the room.

2026-09-03 • via Nuitee
D
David • family_with_children • ch
7
2026-09-03 • via Nuitee
N
Narasimhan • solo_traveller • in
8
Pros:

The location was good and the room was spacious too.

Cons:

It was a bit pricy.

2026-09-02 • via Nuitee
C
Christian • solo_traveller • ch
7
2026-09-02 • via Nuitee