MIMARU Tokyo Shinjuku West

Hotels
9.6 (2363 reviews)
Shinjuku-ku, Nishi-Shinjuku 3-3-11 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Family-friendly accommodations
Cons:
Laundry availability issues
Some distance from train station

Categories

Cleanliness
9.49
Guests mention clean rooms and clean sheets but experience wait times for laundry.
Service
9.96
Staff were friendly and accommodating, although some language barriers existed.
Location
9.5
Proximity to shopping and dining is a plus, though some guests found it a bit far from the station.
Room Quality
9.95
Rooms are noted as functional, spacious, and suitable for families, with a cozy atmosphere.
Amenities
9.48
Laundry and cooking facilities available, though some issues with dryer efficiency were reported.
Value for Money
9.44
Good for families, with spacious rooms and convenient amenities, though location may vary in convenience.
Food and Beverage
8.99
Nearby convenience stores for meals, but limited on-site options.
Overall Experience
10
Overall positive reviews with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Modern Accommodation in Central Tokyo

Convenient Amenities: Enjoy free WiFi, air conditioning, and a range of in-room facilities including a fridge, microwave, and kettle.

Nearby Attractions: Explore popular points of interest such as Shinjuku Central Park and Memorial Museum for Soldiers, all within walking distance.

Easy Access: Just 200 meters from Bunka Gakuen Costume Museum and a short distance to Tokyo's city centre, MIMARU TOKYO SHINJUKU WEST offers a prime location for your stay.

Book now for a memorable experience in the heart of Tokyo!

Important information:

The front desk is open from 07:00-22:00.

Guests arriving after 22:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2363 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
M
Matthew • extended_group • us
9
Pros:

Staff was excellent

Cons:

Beds were very firm and hard.

2026-05-30 • via Nuitee
A
Ashley • family_with_children • au
10
2026-05-30 • via Nuitee
J
Josh • family_with_children • us
9
2026-05-30 • via Nuitee
P
Patricia • family_with_children • ae
8
Spacious for a family of 4
Pros:

Spacious for a family. 2 beds and a bunkbed

2026-05-29 • via Nuitee
M
Madhuri • extended_group • us
8
2026-05-27 • via Nuitee
T
Tsui Cheng • extended_group • tw
8
2026-05-26 • via Nuitee
M
Mitchell • family_with_children • au
10
2026-05-26 • via Nuitee
J
Joanna • family_with_children • ch
10
2026-05-25 • via Nuitee
B
Begum Bahar • family_with_children • tr
4
2026-05-25 • via Nuitee
M
Mohan • extended_group • in
10
Pros:

Locational advantage. Cleanliness. Courteous staff.

2026-05-23 • via Nuitee
S
Shishir Kumar • family_with_children • us
10
Ideal location in the heart of shinjuku
Pros:

Good location. Spacious for families

Cons:

No breakfast at hotel which is a big convenience with family

2026-05-22 • via Nuitee
M
MaxMaslovskiy • solo_traveller • il
10
2026-05-21 • via Nuitee
S
Suchitra • extended_group • us
9
2026-05-21 • via Nuitee
L
Lilian Jean • family_with_children • sg
9
would stay again!
Pros:

I was there with my family, including my 3 year old daughter. There was space for her to move around in the room. The kitchen was well equipped with pots, cutting board, knife, plates, cutleries, etc. Kitchen towels and clingwraps were also provided. We also loved the dual style - 2 western beds and 2 tatami beds (Ryokan style).

2026-05-19 • via Nuitee
A
Anna • family_with_children • au
8
Great Tokyo base for family, lots of space
Pros:

Great introduction to Japan and first of 3 Mimaru properties we stayed at. Good location 10 minutes walk to Shinjuku station and all the touristy spots

Cons:

Apart from not having a gym it nothing much to fault

2026-05-19 • via Nuitee
T
Trijntje • family_with_children • nl
8
Heerlijk verblijf op prime locatie
Pros:

Goede locatie! Lopend naar de drukte van Shinjuku en om de hoek bij het Metropolitan Government Building (luchtshow!). Mooie, ruime gezinsappartement voor 6 personen. Vriendelijk en vrolijk personeel.

2026-05-19 • via Nuitee
B
Barbara • family_with_children • ch
10
Fantastic service form Mimaru
Pros:

Posizione ottima, appartamento funzionale, pulizia impeccabile, personale cordiale e gentile, comunicazione facile ed efficace

Cons:

Nulla

2026-05-18 • via Nuitee
P
Pathumporn • extended_group • th
9
2026-05-18 • via Nuitee
N
Ning Sung • family_with_children • sg
8
Pleasant.
Pros:

Nice staff, have games to rent for kids and a laundry room. Convenient from the airport as there is a stop nearby and a kids playground nearby too.

Cons:

Water from the kitchen had sediments, and far from the train stations.

2026-05-18 • via Nuitee
N
Nina • family_with_children • dk
10
2026-05-17 • via Nuitee