The Bay Hotel

Hotels
•
Village & Life
8.8 (1275 reviews)
69 Victoria Road, Camps Bay, Cape Town, Western Cape, 8040 , Cape Town , ZA
27-21-4304444

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Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and views
Cons:
Breakfast service chaos
Some maintenance issues in rooms

Categories

Cleanliness
8.38
Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.
Service
9.35
Staff were attentive, friendly and provided exceptional service.
Location
9.39
Fantastic location right in front of the beach with beautiful views.
Room Quality
8.84
Rooms were luxurious, but some were dated and had maintenance issues.
Amenities
8.87
Excellent amenities including the spa, sauna, and swimming pool.
Value for Money
8.33
Perceived as a bit pricey for the experience.
Food and Beverage
8.38
Food quality varied; breakfast service was chaotic, impacting overall satisfaction.
Overall Experience
8.85
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Welcome to The Bay Hotel, your luxurious retreat nestled in the stunning Camps Bay area of Cape Town.

Relaxation and Wellness
Indulge in our full-service spa, where rejuvenating massages, body treatments, and facials await you. After your treatment, take a dip in one of our four outdoor swimming pools or unwind in our sauna for the ultimate relaxation experience.

Dining and Entertainment
Savor delectable meals at our two on-site restaurants or enjoy 24-hour room service for a cozy night in. Quench your thirst at one of our vibrant bars, including a beach bar and poolside bar, while soaking up the beautiful surroundings.

Convenient Amenities
Our hotel offers complimentary Wi-Fi, concierge services, and business facilities to ensure a seamless stay. With comfortable guestrooms featuring Smart TVs and spacious sitting areas, you’ll find a perfect blend of comfort and luxury.

Don’t miss out on your dream getaway; book your stay at The Bay Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 1275 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
D
Danielle • couple • us
10
We can’t wait to come back
Pros:

Return to this property. If we ever stay in Cape Town again, the Bay hotel is where we will go. Everything was perfect. The staff was so professional, helpful, and friendly. The property itself is absolutely beautiful and has more amenities than we even realized location is perfect.

Cons:

Nothing to dislike

2026-05-23 • via Nuitee
N
Nathalie • couple • de
10
Pros:

Sehr schönes Hotel in perfekter Lage mitten in Camps Bay! Tolle Aussicht, schöne Pools mit Meerblick und hervorragendes Frühstück mit guter Auswahl (Buffet & a la carte)
Das Personal war sehr freundlich und hilfsbereit und vor allem der Braai Abend hat uns gut gefallen! :)
Wir kommen gerne wieder!

2026-05-22 • via Nuitee
H
Henry • solo_traveller • de
10
2026-05-20 • via Nuitee
T
Tadiwanashe Kimberly • family_with_children • zw
9
Lack
Pros:

Cleanliness, close to the beach , friendly black staff

Cons:

2 racist ladies by the reception , one elderly and the otger younger. Just because we were black they did not listen or attend to our requests on time.

2026-05-19 • via Nuitee
I
Ian • family_with_children • us
10
Pros:

The African dinner was absolutely exceptional! The quality of the food was spectacular; the chefs did a fabulous job at the braai! This is my son's first visit to Southern African, so for him to have a taste of a signature meal was very meaningful to me and he loved it. The location of course speaks for itself, just stunning. One can never get tired of that amazing view.

Cons:

Leaving!

2026-05-19 • via Nuitee
C
Colin • solo_traveller • gb
10
Simply perfect
Pros:

Perfect location

Cons:

Nothing to dislike

2026-05-18 • via Nuitee
N
Nicola • couple • gb
10
Amazing ❤️
Pros:

Everything

Cons:

Nothing

2026-05-18 • via Nuitee
R
Ruan • couple • za
10
One of the best places to stay in Cape Town!
Pros:

Everything! We’ve stayed here a few times and everything is always perfect. The staff really makes you feel so at home and cared for from the moment you arrive.

2026-05-18 • via Nuitee
D
Daniel • family_with_children • ch
9
2026-05-17 • via Nuitee
J
Julie • solo_traveller • gb
9
2026-05-15 • via Nuitee
L
Leonard • solo_traveller • de
10
Pros:

Super freundliches Personal - alle sind wahnsinnig zuvorkommend, höflich und achtsam. Dazu super Essen und eine tolle Lage direkt am Strand!

2026-05-15 • via Nuitee
W
Wendy • family_with_children • nl
10
Voortreffelijk hotel met supervriendelijk personeel en een hoge service voor gasten
Pros:

Mooi hotel en kamers met uitzicht. Mooie rustige omgeving en aan het strand. Service en vriendelijkheid medewerkers was echt top. Ruime keuze ontbijt en veel faciliteiten in hotel. Echt een aanrader om hier te gaan verblijven.

Cons:

Helemaal niets

2026-05-14 • via Nuitee
J
Jantien • couple • nl
10
2026-05-14 • via Nuitee
F
Fiola • solo_traveller • nl
9
Pros:

Goede ligging, erg vriendelijk personeel. Ruime kamers, goed ontbijt. De braai op dinsdag en vrijdag is erg lekker. Fantastisch hotel.

2026-05-14 • via Nuitee
N
Nicola • couple • gb
10
Had an incredible time! Amazing staff on Reception ❤️
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
M
Marcel • couple • gb
9
2026-05-09 • via Nuitee
J
Janet • solo_traveller • ug
7
Great location
Pros:

Location and breakfast was good

Cons:

Room was small

2026-05-08 • via Nuitee
3
339bills • NONE
10
The perfect Capetown Hotel
Pros:

This hotel is amazing. Terrific selection of different level rooms, but even the least expensive would be. 5 stars anywhere else. The location is fantastic and it's very easy to get around to anywhere you want to visit in Capetown. I give it my highest recommendation. I have never even heard of a hotel that has a "pillow menu" so you can get your sleep just the way you want. In my case, I loved the original pillows but some in our party had them changed out. The breakfast in the morning is a stand out.

2026-05-07 • via Tripadvisor
L
Leon • family_with_children • nl
10
2026-05-07 • via Nuitee
M
Mark • couple • gb
10
Must-stay for a Cape Town visit
Pros:

Been going for over 15 years. Love it. Nice rooms, service and location.

2026-05-06 • via Nuitee