The Bay Hotel

Hotels
8.8 (1640 reviews)
69 Victoria Road , Cape Town , ZA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and views
Cons:
Breakfast service chaos
Some maintenance issues in rooms

Categories

Cleanliness
8.38
Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.
Service
9.35
Staff were attentive, friendly and provided exceptional service.
Location
9.39
Fantastic location right in front of the beach with beautiful views.
Room Quality
8.84
Rooms were luxurious, but some were dated and had maintenance issues.
Amenities
8.87
Excellent amenities including the spa, sauna, and swimming pool.
Value for Money
8.33
Perceived as a bit pricey for the experience.
Food and Beverage
8.38
Food quality varied; breakfast service was chaotic, impacting overall satisfaction.
Overall Experience
8.85
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Luxury Beach Hotel with Stunning Views

Outdoor Pools and Private Balconies: Enjoy the luxury of 4 outdoor pools and private balconies with spa baths offering breathtaking views of the Atlantic Ocean and Twelve Apostles Mountain Range.

Sandy B Private Beach Club: Indulge in exotic drinks at the sun deck of the private beach club, offering a relaxing atmosphere just steps away from the hotel.

Wellness and Fitness Facilities: Pamper yourself with in-room massages or beauty treatments at the spa center. Stay active at the fitness center or Padel Club with multiple courts for your enjoyment.

Experience luxury and relaxation at The Bay Hotel. Book now for an unforgettable stay by the beach.

Important information:

Please note guests are required to show a photo ID and credit card upon check-in. The card must match the one used to guarantee the booking.

We are doing everything in our power to keep any disruption to a minimum. The renovation work takes place during the day from Mondays to Saturdays between 08:00am- 17:00pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 23, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.8
Based on 1640 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
D
Dirk • solo_traveller • za
9
Pros:

Loved the hotel

Cons:

The local drumming and singing of young African children was harassing and concerning
Sunday night till after eight at night was unacceptable.

2026-10-12 • via Nuitee
M
Maureen • couple • us
9
Great location for a visit to the highlights of Cape Town, restaurant staff and front desk were friendly and helpful Esp
Pros:

The location is great, terrific views of the beach, close to the sites we wanted to visit. Staff were very helpful and generally service was very good

Cons:

Occasionally the housekeeping was a little erratic

2026-10-11 • via Nuitee
M
Mosa • family_with_children • za
5
2026-10-08 • via Nuitee
P
Patrik • couple • ch
9
2026-10-07 • via Nuitee
S
Shane • couple • us
10
It was a fantastic stay where we relaxed and had fun.
Pros:

We really enjoyed the breakfast in terms of food quality and options. The building itself is beautiful, up-to-date, and located in an excellent location in Camps Bay.

Cons:

Laundry service at the hotel could be cheaper.

2026-10-07 • via Nuitee
A
Ahmed • couple • sa
10
2026-09-18 • via Nuitee
B
Brian • couple • za
9
2026-09-18 • via Nuitee
C
Chelle Foley • solo_traveller • au
10
Pros:

The hotel, location and staff were incredible. The hotel offered complimentary mini bar which was replenished daily. Best breakfast Ive ever had. When next in Capetown I would choose to stay at the Sarova Stanley again.

2026-09-17 • via Nuitee
K
Kiyasha • solo_traveller • za
10
2026-09-17 • via Nuitee
N
Nonkanyiso • family_with_children • za
8
Pros:

It was perfect

Cons:

the renovations next to our room, paint smell and the noise from the street

2026-09-16 • via Nuitee
O
Oliver • extended_group • de
8
2026-09-09 • via Nuitee
C
Chenell • couple • gb
10
Excellent hotel! Definetly a great place to have a more luxury stay at Camps Bay.
Pros:

what beautiful hotel. The hotel itself was lovely, calm, clean and a great location. The staff were very nice and able to help instantly. The room exceeded our expectations and the staff were so nice to make it extra special for our honeymoon. Great facilities and great location.

The restaurant is greta as well. We had a Braai at the hotel and it was delicious, they make it there and prep it all day!

Honestly a great hotel and we had a great stay.

2026-09-08 • via Nuitee
Y
Yousuf • couple • ae
10
2026-09-08 • via Nuitee
J
Jumah • solo_traveller • ae
10
2026-09-06 • via Nuitee
M
Mothepana Elizabeth • solo_traveller • za
10
Pros:

Everything, the location, the food, the staff, the room. What a beautiful experience I had with my kids at the hotel.Thank you.

Cons:

I loved everything.

2026-09-05 • via Nuitee
A
Amal • extended_group • sa
8
Highly recommend
Pros:

Locations
Clean
Staff

Cons:

Not flexible for number of guests with reservation

2026-09-05 • via Nuitee
Y
Yulia • couple • ru
10
Лучший отель!
Pros:

Как же я рада что остановилась в этом отеле! Это шик! Нас встретили бокалом шампанского и предложили расслабляющий массаж , это что-то невероятное! После мы пошли в номер и оказалась нам сделали апгрейд и заселили с видом на океан! Это восторг! Обалденные завтраки, индивидуальное обслуживание, сотрудники всегда вежливые! Спасибо за гостеприимство!

2026-09-04 • via Nuitee
M
Malinda • couple • za
10
2026-09-03 • via Nuitee
B
Benny • couple • ae
10
Pros:

Amazing hotel

Cons:

Location and facilities

2026-09-01 • via Nuitee
M
Meraf • couple • za
10
2026-08-31 • via Nuitee