Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Breakfast quality
Service during specific incidents

Categories

Cleanliness
6.25
Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75
Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75
Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75
Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75
General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25
Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25
Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25
Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.

Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.

Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.

Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!

Important information:

Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

Please note that the hotel does not accept checks as means of payment.

All guests are required to show a valid ID upon check in.

The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 30 per day + VAT

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.5
Based on 5046 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 9.25
E
Eugenio solo_traveller cl
8
2026-08-15 via Nuitee
P
PEDRO couple cl
10
Pros:

Excelente

2026-08-14 via Nuitee
G
Gonzalo solo_traveller cl
9
2026-08-14 via Nuitee
R
Rafael extended_group br
4
Péssima. Nunca mais voltarei nesse hotel. Esse hotel de forma alguma é um hotel 5 estrelas.
Pros:

Gostei apenas da localização.

Cons:

O café da manhã era péssimo, tanto que só o tomei em 2 dias dos 8 dias em que fiquei no hotel.

O ar-condicionado do quarto não funcionava, pois eu selecionava uma temperatura e um certo fluxo de ar, e ele não obedecia.

O meu frigobar estava quebrado, não gelava nada.

O ralo do boxe tinha uma vazão péssima e, com isso, o boxe sempre transbordava de água durante o banho, inundando o banheiro todo, e me obrigando a ficar "fazendo hora" no banho até o nível da água baixar, para o boxe não transbordar ainda mais.

O armário para guardar roupas era horroroso e sujo, porque não era um armário de verdade, era uma porta que ia até o chão, parecia uma dispensa de cozinha que começa direto do chão e não tinha prateleiras adequadas, algo insalubre onde nem é bom guardar roupas valiosas.

A regulagem da temperatura da água era péssima, não funcionava, porque a temperatura dela mudava sozinha o tempo inteiro, oscilando entre quente demais ou fria demais, e houve um dia em que a água estava tão quente que parecia que iria ferver, o que tornou impossível o seu uso e me obrigou a entrar em contato com a recepção do hotel para normalizar isso.

Solicitei algumas vezes ao hotel que esses problemas todos fossem solucionados, porém somente o frigobar defeituoso foi resolvido; todos os demais problemas permaneceram sem solução.

2026-08-14 via Nuitee
K
Krzysztof solo_traveller pl
8
Bardzo dobry hotel w dzielnicy biznesowej
Pros:

Bardzo dobra lokalizacja obiektu. Bardzo duże i przestronne pokoje. Miła obsługa. Śniadania dość dobre.

Cons:

Jedna winda stale była popsuta. Brakujące dania na śniadaniu były dostarczane czasem z opóźnieniem. Nie zostałem przed przyjazdem poinformowany o tym, że wymagana jest płatność w dolarach amerykańskich albo kartą kredytową, żeby uniknąć wysokiego podatku. Cena całkowita wyszła przez to dość wysoka.

2026-08-13 via Nuitee
A
anaclaudia solo_traveller cl
10
Ideal para desconectarse de la rutina un fin de semana
Pros:

La piscina temperada, desayuno, comodidad de la suite y pieza, la ubicación y el restaurante Enebro es bien bueno.

Cons:

Un detalle pero creo que no hay mucho que hacer, la calefacción es sumamente ruidosa lo cual molesta un poco de noche pero en invierno es necesario tenerla prendida

2026-08-13 via Nuitee
A
Alexander couple ch
9
Great stay, centrally located, less than 10 min walk from Metro and Costanera Sky scraper. Would go back👍😊
Pros:

Big suite room with kingsize beds and kitchenete and big shower(room)
Good breakfat buffet incl in room. Rate
Very friendly staff
Parking space incl in room rate

Cons:

All good, no big issues😊

The elevator with need of roomcard…seems to requiere a maintenance…when different people getting off at different floors…the lights of the selected floors all switch off , everytime the elevator stops and doors open&close. To get to floor 15…on the same ride, we had to select 2-3 times that we wanted to go to floor 15…

You may want to review the (high?) amount of personnel in the breakfast area (e.g a receptionist + an admin sitting at a counter…doing what?,…2-3 people refilling the buffet…

2026-08-13 via Nuitee
V
victor hugo solo_traveller cl
7
Siempre se puede mejorar la atención
Pros:

Ubicación

Cons:

Solicite cambio de habitación por ruidos de remodelacion y no me dieron una solución adecuada

2026-08-13 via Nuitee
C
Cabral couple br
8
Foi ótima .
Pros:

A recepção do hotel excelente, principalmente o apoio
Ao turista com o rapaz do passeio , muito prestativo .

O quarto muito bom, aconchegante….

Cons:

Não
Gostei muito do café da manhã , acho anus deveria melhorar , enquanto os outros hotéis 4 estrelas no Chile e ao lado oferecem omelete , no café da manhãs do hotel bosque era cobrado , algo que acho muito comum hotel de café da manhã oferecer . Os funcionários do café da manhã deveriam ser bem mais treinando e organizandos .

2026-08-13 via Nuitee
A
Alayne Cristina De Castro family_with_children br
8
No mais gostei da acomodação próximo ao sky costajera supermercado ótima localização. Por tanto considero minha estadia
Pros:

A localização sem dúvida é o ponto marcante , funcionários prestativos, educados e atenciosos.

Cons:

Pena que não ofertam kit de café da manhã pra quem vai sair bem cedo pros passeios horário que o café ainda não está disponível, até ofertam mais tem um custo adicional de 5 dólares o que pro hóspede não chegue a ser vantagem . Achei tmb o valor do calção bem razoável .

2026-08-13 via Nuitee
N
NARVAEZ solo_traveller ec
10
Pros:

La suite fue amplia y cómoda tal como la solicite.

Cons:

No tengo quejas

2026-08-13 via Nuitee
E
Enrique solo_traveller bo
10
2026-08-12 via Nuitee
A
Ana Paula family_with_children br
10
Pros:

Atendimento de toda a quipe muito bom. Localização excelente, proximo a varios restaurantes, shopping, farmácias...

2026-08-11 via Nuitee
C
Clarisa solo_traveller ar
8
Pros:

La ubicacion

Cons:

Tuve un problema con el inodoro del baño que se rompió

2026-08-11 via Nuitee
R
Rodrigo solo_traveller ar
10
Pros:

Espectacular todo!!

2026-08-11 via Nuitee
M
Marcos couple cl
1
2026-08-11 via Nuitee
W
William family_with_children cl
8
Tranquila
Pros:

La limpieza de la habitacion.

Cons:

La demora en el ascensor, terminamos usando las escaleras 3 veces.
La piscina, mucho cloro.

2026-08-10 via Nuitee
M
Marjorie solo_traveller cl
9
Pros:

Limpieza, pieza grande, piscina buena temperatura

Cons:

El ascensor.. se cerraba solo.. como que el sensor no estaba bien.
Era un poco caótico

2026-08-10 via Nuitee
M
Marcos family_with_children cl
10
2026-08-10 via Nuitee
M
Mauricio solo_traveller cl
4
2026-08-10 via Nuitee