Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Breakfast quality
Service during specific incidents

Categories

Cleanliness
6.25
Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75
Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75
Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75
Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75
General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25
Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25
Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25
Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.

Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.

Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.

Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!

Important information:

Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

Please note that the hotel does not accept checks as means of payment.

All guests are required to show a valid ID upon check in.

The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 30 per day + VAT

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.5
Based on 5091 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 9.25
J
Jane Mara • couple • br
10
Ótimo hotel com ótima localização.
Pros:

Achei o hotel ótimo, bem localizado e uma ótima estrutura. Restaurante Enebro tbm é legal, o quarto era reformado e café da manhã com várias opções.

Cons:

Tudo ok, a piscina poderia ser aquecida, considerando o clima de Santiago.

2026-10-13 • via Nuitee
B
Betina • extended_group • ar
10
Elegante y cómodo. Excente barrio y ubicación. Personal maravilloso
Pros:

La amabilidad del personal! Las chicas de recepción muy amables. Solucionando todo y siempre con una sonrisa. La ubicación. El
Barrio Hermoso y seguro. Todo cerca restoranes y shoping

2026-10-13 • via Nuitee
J
Jaime • couple • cl
3
Prometía, pero decepcionó
Cons:

La pieza que recibimos no tenía ducha con agua caliente.

2026-10-13 • via Nuitee
E
Ernesto Eduardo • family_with_children • ar
7
Bien
Pros:

La pileta esta muy buena y tiene una vista espectacular. El desayuno es excelente

Cons:

Tendrian que avisar que estan en obra. Nos dieron una habitacion que estaba justo debajo o arriba de donde estaban remodelando y se escuchaba como si estuvieran dentro de la habitacion. Para mi no corresponde que no te avisen o darte la opcion de cambiarte a una habitacion que no se escuche ese rudio de 9 a 19 hs.

2026-10-13 • via Nuitee
I
Ignacio • solo_traveller • cl
10
Pros:

El servicio, el desayuno

Cons:

Todo ok

2026-10-13 • via Nuitee
M
María Paula • extended_group • ar
8
2026-10-12 • via Nuitee
G
Gabriela • couple • ar
6
Unas vacaciones arruinadas por el personal masculino de la recepción . Mentiroso y mal predispuesto mal educado al suger
Pros:

Ubicación excelente . Buen desayuno

Cons:

Arreglos con ruidos de taladro y martillazos desde las 8 y 30 de la mañana .en el piso superior encima de mi habitación
Segundo viaje en poco tiempo en el que pido habitación piso alto . La primera con vista a un edificio pegado lo que hacía oscuro el lugar . La segunda pedí con casi un
Mes de antelación habitación alta para evitar oscuridad y no fue concedida . Mandé dos mensajes a través de Booking . Creo discriminan reservas de Booking

2026-10-12 • via Nuitee
M
MARÍA JOSE • couple • cl
10
2026-10-11 • via Nuitee
L
Luciano • family_with_children • br
8
2026-10-11 • via Nuitee
S
Santiago • couple • pa
10
Perfecto por su ubicación
Pros:

Ubicación y tamaño de la habitación

Cons:

Obras de remodelación activas

2026-10-11 • via Nuitee
I
Ian Carlo • couple • cl
7
Muy bueno pero con sus años encima
Pros:

La ubicación, lo espacioso de la habitación y el excelente desayuno.

Cons:

Habitación algo antigua, con reparaciones burdas. El tablero eléctrico zumbó toda la noche.

2026-10-11 • via Nuitee
F
Fernando • couple • cl
5
Cumple con lo básico
Pros:

Ubicación y Personal

Cons:

Estaban sin agua el primer día, la climatización no funcionaba bien, tenían 1 ascensor malo, no tienen ni bar ni agua en las habitaciones

2026-10-11 • via Nuitee
F
Fernanda • solo_traveller • br
8
Localização perfeita
Pros:

Ótima localização

Cons:

..

2026-10-10 • via Nuitee
S
Sebastian • family_with_children • cl
8
regular, dentro de lo esperado
Pros:

La ubicación me gusta mucho y el ultimo piso para tomar de desayuno, también me gusta mucho
Destacar la amabilidad de la personas que atienen en el desayuno.

Cons:

Que habían trabajos de remodelación en el hotel, los que no se anunciaron previo a la reserva
ruido de taladros y otros durante el día, cortes de agua, etc.
La comida que pedí a la habitación no estuvo buena

2026-10-08 • via Nuitee
E
ERIC • extended_group • ar
10
Muy buen hotel , muy buena relación precio calidad
Pros:

La ubicación y la atención del personal

Cons:

Nada

2026-10-08 • via Nuitee
M
Marcela • solo_traveller • cl
10
Fantastic
Pros:

A modern hotel with a touch of old times luxury and sophistication. Attentive bilingual staff. Prompt room service. Ample, clean and modern room. Highly recommend!

Cons:

The price/quality relationship. Despite it being a fabulous stay, the local marke has higher prestige establishments for roughly the same price.

2026-10-08 • via Nuitee
L
LUIZ HENRIQUE • couple • br
9
EXCELENTE
Pros:

PERFEITO

2026-10-08 • via Nuitee
E
Eduardo • solo_traveller • br
8
2026-10-08 • via Nuitee
J
Jorge Alberto • solo_traveller • ar
10
Muy buen hotel y ubicacion
Pros:

Muy buen desayuno , pileta y ubicacion

Cons:

todo muy bien

2026-10-08 • via Nuitee
C
Claudia • couple • cl
5
2026-10-07 • via Nuitee