Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (3013 reviews)
Św. Gertrudy 6 , Kraków , pl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3013 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
F
Firth • solo_traveller • gb
9
Krakow is lovely and I will return
Pros:

Very close to old town. Lovely breakfast. ATM on site.

Cons:

Lift didn’t go to each floor so had to take 1 flight down to floor.

2026-06-06 • via Nuitee
V
VALENTINA • couple • it
10
Pros:

La posizione è centrale, ottima, tutto è raggiungibile a piedi in poco tempo. La nostra camera era enorme, pulita e silenziosa. Letto molto comodo. La colazione molto buona e varia sia per il dolce che per il salato. Personale gentile. Assolutamente consigliato.

2026-06-06 • via Nuitee
J
Johanna • solo_traveller • at
9
Gutes Hotel zu einem günstigen Preis
Pros:

Gute Lage, zimmer sauber

2026-06-05 • via Nuitee
G
Gabriele • couple • it
9
Cons:

La parte dolce molto scarsa. Neppure un croissant

2026-06-05 • via Nuitee
P
Puppo • solo_traveller • it
8
Ottima scelta!
Pros:

Ottima posizione e pulizia, buona la colazione. Personale cordiale e disponibile.

2026-06-05 • via Nuitee
S
SUSANA • couple • es
8
2026-06-04 • via Nuitee
E
Eric • couple • za
8
Very happy and lovely staff
Pros:

Location excellent, short walk into the old town

Cons:

Bathrooms small

2026-06-04 • via Nuitee
A
Aly.17 • solo_traveller • ro
10
Pros:

The room was very clean, the bathroom well organized, toiletries assured. The breakfast was absolutely delicious and diversified. We liked everything.

Cons:

N/A

2026-06-04 • via Nuitee
C
Carmina • family_with_children • ro
10
2026-06-04 • via Nuitee
W
Wladimir • couple • de
9
2026-06-04 • via Nuitee
R
Reiner • couple • de
9
gelungenerAufenthalt in Krakau !
Pros:

Frühstück war reichhaltig,schmackhaft und gut .
Vom Hotel waren es 10 Minuten Fußweg bis zum Marktplatz .

Manko: Hohe Preise um das Auto auf dem Hotelgelände zu parken !

Cons:

Hohe Kosten für das Parken des Autos auf dem Hotelgelände .

Das Zimmer war sehr eng !

2026-06-03 • via Nuitee
E
ENRICO • solo_traveller • it
9
Ottima struttura, super consigliata per visitare Cracovia
Pros:

Disponibilità e cortesia del personale. Posizione perfetta per visitare Cracovia.
La nostra camera era un po piccola, ma era silenziosa , pulita e con letti abbastanza comodi.
Ottima anche la colazione sia per la varietà e la qualità dei prodotti, molto bella anche la sala colazioni.

2026-06-03 • via Nuitee
G
Giulia • extended_group • it
8
2026-06-03 • via Nuitee
C
Carlo • solo_traveller • it
9
Pros:

La posizione è veramente comoda per raggiungere tutti i punti della città a piedi ma anche in tram perché c'è una fermata proprio davanti all' hotel

Cons:

La camera ed il bagno sono un po' piccoli con arredamento basico.

2026-06-03 • via Nuitee
J
Jörn • couple • de
9
Wenn wir wieder nach Krakau kommen steigen wir mit Sicherheit wieder im Best Western Plus ab
Pros:

Das Hotel ist wirklich klasse. Tolles Frühstücksbuffet und hervorragende Lage

2026-06-02 • via Nuitee
T
Tiziana • couple • it
10
2026-06-02 • via Nuitee
Łukasz • solo_traveller • pl
8
2026-06-02 • via Nuitee
L
lotte • extended_group • dk
7
2026-06-01 • via Nuitee
N
Nancy • solo_traveller • ca
8
Pleasant , central appreciated the room on the first floor where there were hot drinks available at all times and a plea
Pros:

Staff were very helpful in helping to arrange tours and make the hotel comfortable

2026-06-01 • via Nuitee
I
IULIAN • solo_traveller • at
10
Pros:

Totul..

Cons:

Nu este cazul...

2026-06-01 • via Nuitee