Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (3098 reviews)
Św. Gertrudy 6 , Kraków , pl
+48 12 422 76 66

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3098 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
R
Rosemary • solo_traveller • gb
10
Pros:

The location was absolutely perfect for exploring Krakow. All main sites are easy walking distance. Lots of tours will collect you from this hotel. The bed was very comfortable. The room was quiet. Tea and coffee making in the room plus a fridge and a safe. Breakfast options were huge - all buffet style.

2026-07-25 • via Nuitee
K
Kinga • solo_traveller • pl
10
2026-07-25 • via Nuitee
R
Roxana • solo_traveller • ro
10
Pros:

Așezarea hotelului, chiar în centru, foarte aproape de majoritatea obiectivelor. Camerele sunt curate, cu toate cele necesare, deși nu sunt mari. Mic dejunul excelent

2026-07-25 • via Nuitee
N
Nataliya • couple • ua
9
Pros:

Ми були дуже вдячні за раннє заселення о 12 годині, бо були дуже змучені від дороги.
Місце розташування чудове, все в пішій доступності.
Паркінг був чудовим
Сніданок різноманітним
Незважаючи на маленький номер для двох людей, ми задоволені перебуванням

2026-07-25 • via Nuitee
C
Carine • couple • fr
10
Établissement exceptionnel pour visiter une ville magnifique je recommande +++
Pros:

La propreté de l établissement le personnel très agréable , le parking un vrai plus lorsque l on vient avec un véhicule et l emplacement à 2 pas du centre historique

Cons:

Rien tout était parfait

2026-07-25 • via Nuitee
M
Michele • solo_traveller • it
9
Pros:

Ottima posizione
Buona struttura
Buona colazione e varia

2026-07-24 • via Nuitee
H
Hector Foresti • solo_traveller • ar
10
Desayuno super
Pros:

La ubicacion inmejorable ,cerca de tofo,Castillo,Mercado,includo estacion de trenes.Las comodidades super,el desayuno más wue completo ,variedad extrema.Hodpitalidad de su gente.Muy prolijo todo.

Cons:

No hay observaciones

2026-07-24 • via Nuitee
M
Marc • solo_traveller • be
9
2026-07-24 • via Nuitee
A
Anna • couple • pl
10
2026-07-24 • via Nuitee
E
Elżbieta • family_with_children • pl
9
Pobyt rewelacyjny. Będę wracać.
Pros:

Lokalizacja - lepszej być nie mogło. Nadto umieszczenie pokoju sprawiało, że nie dochodziły odgłosy z ulicy i było cicho. Śniadanie - obłędnie dobre i zróżnicowane. Personel bardzo pomocny. Można było zameldować się ciut wcześniej, zaś auto zostawić na parkingu wewnętrznym trochę dłużej niż do godziny wymeldowania, Polecam w 100%.

2026-07-23 • via Nuitee
C
Christoph • solo_traveller • de
7
Pros:

Die Lage ist unschlagbar, sehr zentral, alles fußläufig zu erreichen.

Cons:

Zimmer sind recht klein, für 3 Nächte, wenn man wenig auf dem Zimmer ist aber machbar.
Bei der Buchung auf die Bettgröße achten.
Zimmer recht hellhörig

2026-07-23 • via Nuitee
N
Nikitska • family_with_children • ua
10
2026-07-23 • via Nuitee
A
Alberto • couple • cl
10
Pros:

Excelente la ubicación
Muy bueno el desayuno
Personal muy amable

2026-07-23 • via Nuitee
G
Garry • extended_group • gb
7
2026-07-23 • via Nuitee
S
Stöger • solo_traveller • at
7
Pros:

Perfekte Lage, mitten im Stadtzentrum, Parkplatz für 24 h günstig beim Hotel

Cons:

Frühstück ist mittelmäßig

2026-07-22 • via Nuitee
D
Daria • solo_traveller • ua
10
Готель один із найкращих, де ми зупинялися у Кракові!
Pros:

Чудовий готель! Чистота бездоганна, дуже смачні і різноманітні сніданки, розташування прямо в самому центрі. Пішки до жд вокзалу 15 хвилин.
Зручне ліжко, 4 подушки на будь який смак. У ванній кімнаті є гель для душу, лосьйон для тіла, серветки.
Номер невеликий, але зручний.
Є холодильник.
Досить тихо, якщо вікна не виходять на центральну вулицю. (В нас був номер 122)
Персонал дуже привітний.

Cons:

Нічого!
Все чудово)

2026-07-22 • via Nuitee
J
Janne • solo_traveller • fi
9
2026-07-22 • via Nuitee
W
Wella • solo_traveller • de
9
Lohnenswert
Pros:

Die Altstadt fast um die Ecke. Die Verkehrsmittel 1 Minute entfernt. Taxis in Hülle und Fülle.

Cons:

Keine Beanstandungen

2026-07-22 • via Nuitee
A
Alice • couple • dk
10
2026-07-22 • via Nuitee
M
Marie • couple • se
8
2026-07-21 • via Nuitee