Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (3055 reviews)
Św. Gertrudy 6 , Kraków , pl
+48124227666

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3055 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
G
Gabriele • couple • at
10
Überaus zufrieden empfehlen wir das Hotel gerne weiter!
Pros:

Abgesperrter Parkplatz hinter dem Hotel für 2 Motorräder für € 15/Tag (in ganz Krakau muß JEDER für Parkplatz bezahlen und man kann nicht zu den Hotels in der Innenstadt zufahren). Super Lage, nur 3 Gehminuten von der Innenstadt entfernt. Sehr nettes und zuvorkommendes Personal mit guten Englisch-Kenntnissen. Ausreichendes Frühstücksbuffet mit gutem Kaffee.

Cons:

Besser geht´s nicht!

2026-07-04 • via Nuitee
E
Eligijus • solo_traveller • lt
10
Pros:

Viskas puiku, lokacija super, pusryčiai labai geri, kambariai labai tvarkingi 👍

2026-07-04 • via Nuitee
R
Rasa • family_with_children • lt
9
Pros:

Viešbutis strategiškai geroje vietoje. Šalia viešbučio yra viešojo transporto stotelė, labai patogu pasiekti bet kokį miesto kampelį. Taip pat arti miesto centro.
Pusryčiai geri ir gausūs, didelis pasirinkimas.

Cons:

Lovos patogios, bet norėtųsi truputį platesnių.

2026-07-03 • via Nuitee
U
Uwe Petry • solo_traveller • de
10
Pros:

Aller beste Lage, freundliches Personal

Cons:

Kein Pool, 😉

2026-07-03 • via Nuitee
C
Christian • couple • fr
6
Agréable
Pros:

L’emplacement et le petit déjeuner.

Cons:

La moquette dans les chambres. Pas très propre

2026-07-03 • via Nuitee
C
Cinzia • solo_traveller • it
10
2026-07-03 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-07-03 • via Nuitee
B
Bastanie • solo_traveller • be
9
Mooi verblijf
Pros:

Algemene verblijf, fantastisch ontbijt

Cons:

Bedden waren wat klein. Maar dat is gewoon omdat we thuis breder hebben.

2026-07-03 • via Nuitee
R
Roman • couple • pl
9
2026-07-03 • via Nuitee
A
Alan • couple • gb
6
2026-06-30 • via Nuitee
G
gür • family_with_children • tr
10
Harika sorunsuz 3 gün geçirdik
Pros:

Kahvaltısı beklentimin üzerindrydi.
Konum çok iyiydi.

Cons:

İnternet odada çok iyi değildi.

2026-06-30 • via Nuitee
M
Maria Jose • solo_traveller • es
8
Pros:

La ubicación del hotel muy próxima al centro y cercano a parada tranvía. Desayuno bastante completo. Existe cerca de la recepción una fuente de agua para poder llenar una botella.

Cons:

Los ascensores están ubicados entre las plantas x lo que hay que subir unos ocho escalones con las maletas.

2026-06-30 • via Nuitee
I
Ilkiv • solo_traveller • ua
10
2026-06-29 • via Nuitee
A
ALBERT • couple • il
10
בהחלט נחזור למלון שוב
Pros:

המיקום מצויין.
ארוחת בוקר מעולה.

2026-06-29 • via Nuitee
V
Valentina Chelan • solo_traveller • ro
10
Un sejur foarte confortabil
Pros:

Locația, curățenia, amabilitatea personalului, micul dejun. As reveni oricand la acest hotel.

Cons:

Sunt 2 aspecte care insa nu pot fi controlate de hotel: zgomotul tramvaielor care trec prin fata hotelului ( desi mult estompat de ferestre) si clopotul de la 6 dimineata..

2026-06-28 • via Nuitee
R
Raymond • solo_traveller • ie
9
2026-06-28 • via Nuitee
S
sorin • solo_traveller • ro
10
2026-06-28 • via Nuitee
P
Paulina • extended_group • pl
10
2026-06-28 • via Nuitee
M
Maryna • couple • il
7
Pros:

Расположение, близко к старому городу, трамвайные остановки рядом, приятный персонал, разнообразные и вкусные свежие завтраки. Можно оставить вещи в камере хранения.

Cons:

Очень маленький номер для двоих. В душе полотенца плохого качества, тонкие и средство 3 в 1 и для тела, и шампунь для волос, и кондиционер. Воду предлагают пить из крана, нам она была не вкусная, пришлось идти в магазин покупать.

2026-06-28 • via Nuitee
S
Sabrina • couple • de
8
1A Lage zur Altstadt
Pros:

Lage 1A! Man ist in ein paar Schritten in der Altstadt
Super freundliches und hilfsbereites Personal
Gutes Frühstück
Eigener Parkplatz im Hinterhof

Cons:

Das Standard Doppelzimmer ist wirklich winzig.
Und ein französisches Bett mit 1,40 m Breite für zwei erwachsene Personen einfach zu klein! Das war leider sehr unkomfortabel.
Die Zimmer zur Straße sind leider so laut, dass man das Fenster nicht öffnen kann.

2026-06-28 • via Nuitee