Bourne Hall Country Hotel

Hotels
7.8 (253 reviews)
Luccombe Rd , Shanklin , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Outstanding staff
Great breakfast options
Beautiful location
Cons:
Dated rooms
Uncomfortable bedding
Pool maintenance issues

Categories

Cleanliness
6.88
Much of the hotel would benefit from a facelift/redecoration as it did look tired, especially in communal areas.
Service
8.35
Staff were absolutely amazing, nothing was ever too much for them. Exceptional and friendly service.
Location
8.39
Position was lovely, historic building set high on the cliff with great views.
Room Quality
7.34
Some rooms were comfortable, but others were dated and had uncomfortable bedding.
Amenities
6.87
Swimming pool was full of algae and we weren’t able to use it; the hotel could use various upgrades.
Value for Money
7.83
Overall decent for the price, but certain areas were not as expected.
Food and Beverage
8.88
Breakfast was excellent, and evening meals were really lovely home-cooked food.
Overall Experience
7.85
Enjoyable stay with standout staff that enhanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Stunning Sea Views and Victorian Charm:
Experience the beauty of the Isle of Wight from Bourne Hall Country Hotel, a Victorian gem nestled in picturesque gardens with breathtaking sea views over Sandown and Shanklin Bay.

Delightful Dining and Comfortable Rooms:
Indulge in a variety of dining options, from homemade scones to hearty family meals, all made with locally sourced ingredients. Relax in cozy rooms with Freeview TV, tea/coffee facilities, and some with scenic views, offering a comfortable stay.

Relaxation and Convenience:
Enjoy a refreshing dip in the seasonal outdoor pool, open May-September, or unwind in the spacious guest lounge and bar with garden vistas. With complimentary WiFi and free parking, your stay at Bourne Hall promises relaxation and convenience.

Book now to immerse yourself in Victorian elegance and seaside tranquility at Bourne Hall Country Hotel!

Important information:

Two further hard wire internet connections (also complimentary) are available in the drawing room and at reception.

Please note, this property cannot accommodate children aged 8 years and younger.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 253 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 7.85
E
Ethan • couple • gb
8
2026-07-25 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Lovely friendly staff. Clean and warm welcome Would go back in the future

2026-07-24 • via Nuitee
J
Jenifer • family_with_children • gb
8
Beautiful location, very friendly staff, relaxed atmosphere, great pool. Would recommend.
Pros:

Lovely location, great pool open from 8am-8pm with pool toys provided; pool noodles, floats etc... Very friendly staff, relaxed atmosphere. The breakfast was delicious with lots of variety. Our room had everything we needed.

Cons:

There was no hot water from either the shower or bath taps on our last day. I didn't report it as I thought maybe everyone else was using it and whatever system was used to heat the water couldn't keep up with demand, so can't really complain.

2026-07-20 • via Nuitee
D
David • solo_traveller • gb
5
Cons:

Very tired hotel and hotel room. Could have been cleaner. TV in room was very small. No hot water second morning. Overall disappointing

2026-07-19 • via Nuitee
J
John • family_with_children • gb
10
2026-07-17 • via Nuitee
K
Kathleen • couple • gb
9
Lovely hotel, friendly staff would stay again
Pros:

Lovely rooms clean and comfortable, staff were very friendly and helpful.

Cons:

Up quite a steep hill, quite a long walk to beach

2026-07-17 • via Nuitee
C
Carolyn • solo_traveller • gb
9
Pros:

Came in a heatwave, so really appreciated the pool. Lovely gardens and a sea view from our bedroom. Friendly, helpful staff.

Cons:

Dinners didn't seem exciting - spag bol etc. A bit of a walk or a short drive to the centre of Shanklin.

2026-07-16 • via Nuitee
S
Sebastian • solo_traveller • de
9
Pros:

Der Pool und das Familienzimmer.

2026-07-14 • via Nuitee
I
Iga • solo_traveller • gb
10
Will be back for sure!!
Pros:

Very welcoming from Tom. Excellent view from our room. Clean. Spacious room with big double bed. Nice and quite atmosfere. Relaxing pool.

Cons:

None

2026-07-14 • via Nuitee
J
John • couple • gb
9
Lovely
Pros:

The hotel was very nice, the decor of our room was a little dated but very comfortable, the public rooms were tasteful in both decor and furnishings. Staff were both both friendly, efficient and made us welcome, Tom was a mine of information and very helpful. Very enjoyable stay and would certainly do so again. Highly recommended.

Cons:

Nothing

2026-07-14 • via Nuitee
T
Tilley • solo_traveller • gb
6
Pros:

Lovely building and location

Cons:

Room ok ensuite was in need of renewing

2026-07-13 • via Nuitee
C
Carole • couple • gb
6
Staff great shame about levels of staff and non residents using the pool
Pros:

Roomy, clean, staff lovely friendly helpful nothing too much trouble but only one staff member for evening shift doing reception bar serving dinner

Cons:

A bit too remote and up a hill and that they had non residents use the pool which caused issues with noise anti social behaviour so spoilt it for guests

2026-07-13 • via Nuitee
C
carrie • couple • gb
6
It needs a lot of money spending on it to bring it up to scratch!
Pros:

It was lovely to have a pool, the staff were really friendly.

Cons:

The toilet facilities at the pool were disgusting, it looked like it hadn’t been cleaned for a very long time. There are a lot of cracked tiles around the pool and the grout in all the tiles outside hasn’t been done for a long time meaning lots of loose flooring. The hand sanitiser had mould all over it and two days in a row no toilet paper. The hotel room had lots of hair in the carpet and on the bathroom floor. The whole building is in desperate need of a makeover. The bed was very squeaky and uncomfortable.

2026-07-13 • via Nuitee
J
Jonathan • couple • gb
6
Really enjoyed the pool it was nice that it was cold
Pros:

The staff were great. The outdoor pool and the grounds was a nice feature and we used them.

Cons:

The breakfast needed to have dried fruits. Nuts etc and a selection of yoghurts. A selection of pastries would have been nice. The hotel looked a bit tired and needed a luck of paint.

2026-07-12 • via Nuitee
M
Moxon • couple • gb
3
2026-07-11 • via Nuitee
G
Graham • couple • gb
7
2026-07-10 • via Nuitee
D
David • solo_traveller • gb
7
2026-07-09 • via Nuitee
P
Paul • couple • gb
8
2026-07-06 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-06-30 • via Nuitee
K
Karen • solo_traveller • gb
8
Lovely Stay Pre-Festival
Pros:

The views, the breakfast and reception. Tom was very helpful. Birdsong every morning

Cons:

Bed was hard

2026-06-29 • via Nuitee