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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the on-site restaurant, fitness center, and outdoor pool at Mantra Mackay. Enjoy free Wi-Fi and private balconies with water views in every room.
Convenient Facilities
Each air-conditioned room features a kitchenette, flat-screen TV, and ironing facilities. Dine at Latitude 21 for breakfast and dinner or opt for room service during specific hours.
Ideal Location
Located just a 5-minute walk from Harbour Beach, our hotel offers easy access to Central Mackay and Caneland Central Shopping Centre. With free parking and 24-hour reception, your stay is guaranteed to be hassle-free.
Experience luxury and convenience at Mantra Mackay. Book now for an unforgettable stay!
Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please advise the property of the number and age of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If children are staying, please advise the hotel so they can ensure additional bedding is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I’ve stayed several times over a period of 30 years as I love the location and the size of rooms
Sad to see very little being spent on the maintenance
We stayed for 2 nights n had troubles both days with door locks and our shower head should have been replaced years ago
Barry (maintenance) found a replacement n he also fixed door the second time
Dining room now has now been reduced to cafeteria style with some staff clearly not professional wait staff - Chloe was the only redeeming factor there
Food was good thankfully
Clean spacious rooms
Close to restaurants
Easy parking
Quiet
The view
No covered parking
Si vas a salir en barco de puerto es el lugar, pero si no, no te quedes , está lejos del centro y no hay restaurantes buenos cerca.
Hotel viejo, necesita remodelación, está lejos del centro de mackay.
Nice shower nice pillows
Kitchenette Didn't have toaster no saucepans No frying pan Bathroom floor Very slippery Old television
Location
Nothing
Very good location right on the harbour. Nice views and handy to the breakwater for walks. Not too far from Mackay city.
Near the sea
We were happy
Nice views over the marina. Close to food and entertainment.
A bit far from town.
Comfortable
Staff
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