Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (841 reviews)
Wollestraat 41-47 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 841 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
L
Lenka • solo_traveller • cz
10
2026-05-30 • via Nuitee
K
Karen • family_with_children • us
10
Exceptional!
Pros:

I've been in the travel industry for over 30 plus years and have stayed at many different properties. I found this one EXCEPTIONAL. The greeting we received when we arrived to immediate "how can I help you with any questions"! The location was perfect and tucked away from the main street in an alley with an amazing view of the canal in the breakfast room. Highly recommended as a perfect place to enjoy the town.

2026-05-28 • via Nuitee
J
Joanna • couple • gb
7
A lovely traditional hotel
Pros:

The location was great - right by the river. We also loved that the style was very traditional throughout the hotel - it felt very cosy.

Cons:

Although we appreciate the rooms were traditional, there was no fridge or tea and coffee making facilities in the room. The room was also fairly small and there was no bath. For the price I’d expect these small things to be there.

2026-05-22 • via Nuitee
C
Catherine • couple • us
9
Lovely hotel in beautiful Bruges!
Pros:

Beautifully appointed hotel in scenic Bruges. Original Matisse, Botero and Klimt in lobby areas. Very friendly staff and clean antique filled rooms with modern bathroom facilities

Cons:

Breakfast buffet very elegant although honestly a little meager for the price.

2026-05-21 • via Nuitee
M
Mauro • couple • ar
10
Brugge full experience en un hotel clásico con excelente ubicación en la ciudad.
Pros:

Hotel muy bien ubicado, en un pasaje que mira al canal.
Cuando llegamos, nos sirvieron un café y nos sentamos en unas mesas que tienen del lado de afuera. Desde el primer momento estuvimos disfrutando de la magia de la ciudad.
El edificio es muy antiguo, pero muy bien mantenido.
La recepción y el restorán reflejan los años dorados.
La atención, al ser un hotel de pocas habitaciones es muy personalizada. El staff es muy atento y nos dieron excelentes opciones para comer local y de calidad.

Cons:

Nada malo para opinar.

2026-05-17 • via Nuitee
I
irene • solo_traveller • us
10
2026-05-16 • via Nuitee
J
Jean-Fred • couple • be
9
2026-05-12 • via Nuitee
K
Karen • couple • us
10
A perfect gem of a boutique hotel
Pros:

Location, staff and architecture. A true and typical canal house with high arched and beamed ceilings. Breakfast very good.
Desk staff always helpful and with gracious manners.

2026-05-12 • via Nuitee
P
Pascal • couple • de
10
Pros:

The staff is amazing, very friendly and attentive. Breakfast is an event, the location keeps on giving

Cons:

Small rooms, bathtub is very slippery and uncomfortable

2026-05-08 • via Nuitee
A
AURELIEN JACQUIN • couple • fr
10
2026-05-06 • via Nuitee
G
Grace • couple • gb
10
Pros:

Lovely decorated and lovely staff and lovely views

Cons:

Nothing - was all great!

2026-05-04 • via Nuitee
F
Fatmah • couple • sa
10
Unforgettable stay
Pros:

The hotel is absolutely beautiful and amazing. The building is very old, yet it has been wonderfully maintained, preserving its historical charm without compromising on quality. The rooms are spotless and full of character, making the stay feel both comfortable and unique.
The staff are exceptional friendly, welcoming, and always ready to help. Breakfast is fairly classic and not particularly elaborate, but you can clearly feel the care and attention put into it.
The location is fantastic: right in the center of everything, yet perfectly situated beside a canal, which adds to the overall charm of the experience.

Cons:

The pillows are a bit small

2026-05-04 • via Nuitee
S
Sam • couple • us
10
2026-05-03 • via Nuitee
C
carly Chiang • couple • my
10
Relax and a beautiful property with a nice smell at the lobby
Pros:

location of the hotel is near to the square and scenic. The room is quite spacious and there is verandah. Staff s courteous and able to serve hot water when requested through the phone. Quick service which is great.

Cons:

Breakfast option is not that much variety and value for money.

2026-05-03 • via Nuitee
W
Willem-Jan • couple • nl
10
Heerlijk en voor herhaling vatbaar
Pros:

vriendelijk

Cons:

alles is goed

2026-05-01 • via Nuitee
S
Sivenasen • couple • za
10
2026-05-01 • via Nuitee
W
Willem-Jan • couple • nl
10
Beleef Brugge écht!
Pros:

Dit hotel was eens onderdeel van een filmset. Dat begrijpen wij. Een geweldige historische locatie en een sfeervolle inrichting met kunst en antiek. Fijne kamer. Ontbijt is zeer smakelijk en wij voelden ons erg welkom. Vriendelijke mensen die het verblijf aangenaam maakten.

Cons:

Niets. Alles was naar onze wens

2026-05-01 • via Nuitee
S
Scott • solo_traveller • au
7
Beautiful hotel, great location
Pros:

Beautiful property, beautiful room. All the charm of Bruges in a super central location in walking distance to everything. Front office staff very helpful. Very good sized room with armchairs.

Cons:

No coffee making facilities in room is a negative. Sometimes you just want a coffee or wake up early. Waiting 25-30 mins for something you could make in 2 minutes is a miss. Noisy floors, but ok it’s an old building. Could do with bath sheets rather than towels to match really beautiful room. Also, do not disturb typically means call the phone before staff knock on room door.

2026-04-30 • via Nuitee
M
Mark • couple • gb
10
Relaxing and vibrant, we kicked back and made the best of lovely Brugges.
Pros:

Great choice and selection of breakfast, both self service and ordered hot food to the table. Our room was amazing, chic and full of quirky furniture and a brilliant view over the canal. Fancy features in the bathroom, marble fittings and lovely hot shower. And drinks available from the reception pre-dinner and a nightcap to finish.

Cons:

Only thing I can think of is if the plug sockets next the bed were above the line of the bedside table it would have been easier to plug our phone chargers in, that's all.

2026-04-30 • via Nuitee
J
Jiro • couple • jp
10
2026-04-29 • via Nuitee