Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (886 reviews)
Wollestraat 41-47 , Bruges , be

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

9.6
Based on 886 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
S
stephen couple gb
8
2026-09-11 via Nuitee
S
Steven couple gb
8
Great location and perfect if you want to have a base park your car and eat and drink out
Pros:

Great location and parking available which is rare in Bruge .
Great welcome and information on the city

Cons:

Not really anywhere to chill comfortably and air con quite noisy .
But plenty of places around hotel to chill .
They do need to upgrade the towels from hostel standard !

2026-09-10 via Nuitee
J
jianshan couple cn
10
Pros:

位置优越,安静,浓郁艺术氛围,服务质量非常好,随时为我们提供咖啡和茶

Cons:

早餐种类可以更加丰富,尤其是蔬菜

2026-09-09 via Nuitee
C
Catriona couple ie
10
Pros:

Hotel and location and staff were just incredible! Highly highly recommend

2026-09-06 via Nuitee
S
SUZANNE couple gb
9
Relaxing and loved the City.
Pros:

The peaceful atmosphere. It was very charming and the people very friendly. Lovely breakfast.

Cons:

Nothing

2026-09-06 via Nuitee
V
Volker couple de
10
Empfehlenswert
Pros:

Historisches Haus ohne Plüsch

2026-09-06 via Nuitee
A
Allen couple us
10
Pros:

The hotel, the staff and the room and its location were all excellent. My only complaint woud be that the pillows on our bed did not meet the high standards of your hotel.

Cons:

The pillows!

2026-09-04 via Nuitee
R
Robert couple je
8
2026-09-04 via Nuitee
A
Anthony couple gb
10
2026-09-02 via Nuitee
R
Richard couple gb
10
100% we will be returning, had the most amazing stay, the staff were fantastic and the location amazing for exploring th
Pros:

Absolutely amazing property, the decor is fantastic and they have spent a lot of time making it perfect!

2026-09-01 via Nuitee
B
Ben couple nl
10
Pros:

Location and style

Cons:

Tricky to regulate room temp even with airco

2026-08-30 via Nuitee
J
Jacqueline couple au
10
Pros:

Gorgeous hotel, extremely friendly staff and fantastic location! Will be back

2026-08-28 via Nuitee
A
Anthony couple fr
10
Une parenthèse romantique hors du temps, dans un hôtel magnifique au cœur de Bruges. ❤️
Pros:

Le charme exceptionnel de l’hôtel, son emplacement absolument magnifique au bord des canaux et l’atmosphère très romantique. La chambre était élégante, confortable et pleine de caractère. Nous avons également beaucoup apprécié l’accueil et la gentillesse du personnel. Pour une nuit à Bruges en amoureux, c’était vraiment un endroit parfait, avec cette impression de vivre un petit moment hors du temps.

Cons:

Honnêtement, nous avons eu beaucoup de mal à trouver quelque chose à redire. Nous n’y avons passé qu’une nuit, mais tout correspondait parfaitement à ce que nous recherchions pour notre séjour.

2026-08-24 via Nuitee
S
SimonH65 couple gb
8
Lovely hotel in the heart of Bruges old town with parking challenges
Pros:

A very attractive hotel right in the heart of Bruges and overlooking a canal. Nice and comfortable room. Profeesional staff

Cons:

The location is a plus and a minus. Parking is very difficult as Bruges is now pedestrianised. Sat Nav really struggled to find a route into the parking 150m from the hotel. It took half an hour and a few stressful wrong turns to eventually get there.

2026-08-24 via Nuitee
E
Eloy couple es
10
Un hotel encantador … escondido en Brujas.
Pros:

Es un hotel lleno de detalles. Excelente ubicación. El personal super atento. Las habitaciones son muy cómodas, limpias, con una decoración cuidada al mínimo detalle. Te dan café,te y agua gratis. El hotel está decorado con mucho gusto, con pinturas, muebles y esculturas decorado muy buena calidad y gusto.
Como detalle, fue donde se rodó la película “Escondidos en Brujas”

Cons:

El único pero es el pecio del desayuno. Es verdad que también es buffet pero me parece excesivo el precio (casi 30€ por persona).

2026-08-24 via Nuitee
J
Joanne couple gb
10
Amazing boutique hotel beautifully furnished with fantastic attentive staff who couldn’t do enough for us.
Pros:

Location is amazing it’s a beautiful boutique hotel filled with amazing art and furniture the staff were absolutely first class and could not do enough for you and our room was beautiful

Cons:

Nothing at all

2026-08-19 via Nuitee
J
Jon couple gb
10
2026-08-18 via Nuitee
M
Maarten family_with_children nl
9
lekker centraal
Pros:

Aardige mensen, mooie locatie en erg goed ontbijt.

Cons:

Televisie op de kamer had slecht ontvangst of viel weg. Dus dat was minder.

2026-08-17 via Nuitee
F
Frederick couple us
10
This place was perfect in every way.
Pros:

Oh my gosh, where do I start. We LOVED everything about this hotel. The location was perfect, the staff was exceptional and the room was beyond beautiful. We booked randomly without any information. We would highly recommend this place and will definitely stay there again if we return to Bruges.

2026-08-15 via Nuitee
M
Marina couple at
10
2026-08-14 via Nuitee