Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (844 reviews)
Wollestraat 41-47 , Bruges , be

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 844 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
A
Adrian Eugenio couple mx
10
Comodo, Ubicacion excelente. Recamaras y amenidades premium.
Pros:

La ubicacion es exelente. El desayuno a la carta fenomenal. Nos atendieron de maravilla.

Cons:

El elevador es un poco pequeño. Pero es de esperarse en este tipo de hotel.

2026-06-20 via Nuitee
K
Kerstin couple de
10
Fantastisch und beeindruckend!
Pros:

Fantastisch und beeindruckend!

Das Relais Bourgondisch Cruyce ist weit mehr als ein Hotel – es ist ein kleines, exquisites Museum. Das Haus atmet Geschichte, begeistert mit seinem geschmackvollen Interieur und liegt an einem der schönsten Orte Brügges.

Für uns war es der perfekte Ausgangspunkt, um die Stadt zu entdecken. Eine bessere Lage lässt sich kaum finden: direkt im historischen Zentrum an zwei Grachten gelegen und dennoch angenehm ruhig. Alle Sehenswürdigkeiten, Restaurants und Geschäfte sind bequem zu Fuß erreichbar. Und was könnte schöner sein, als den ersten Kaffee des Tages mit Blick auf das Wasser zu genießen?

Wirklich außergewöhnlich war jedoch das Hotelteam. Selten haben wir einen so herzlichen, aufmerksamen und zugleich professionellen Service erlebt. Man hatte jederzeit das Gefühl, als Gast wirklich willkommen zu sein. Die Mitarbeitenden hatten ein bemerkenswertes Gespür dafür, was wir brauchten, oft noch bevor wir selbst daran gedacht hatten. Während unseres gesamten Aufenthalts wurden wir auf eine Weise umsorgt und verwöhnt, die weit über das hinausgeht, was man selbst in sehr guten Hotels erwarten darf.

Wir hatten unsere Fahrräder dabei – auch das war überhaupt kein Problem. Das Team unterstützte uns in jeder Hinsicht mit großer Selbstverständlichkeit und Herzlichkeit.

Ein außergewöhnliches Haus mit außergewöhnlichen Menschen. Wir würden jederzeit wiederkommen.

2026-06-18 via Nuitee
C
Cynthia couple us
10
Wonderful stay.
Pros:

Great room overlooking the canal. Staff were fabulous. Location could not have been better.

Cons:

I was surprised that the hotel had so few public areas to sit.

2026-06-17 via Nuitee
T
Tatiana couple gb
10
Beautiful historic place at the heart of the city
Pros:

The location of the hotel couldn’t be better. We had a room on the top floor with fantastic high ceilings and nice historic features. It was also quite spacious and immaculately clean.

Cons:

Everything was great, the only small thing that could perhaps be improved are pastries at breakfast. They were sadly not fresh at all.

2026-06-16 via Nuitee
P
Paul couple gb
9
Beautiful charming hotel in perfect location
Pros:

Iconic location charming small hotel - beautiful

Cons:

€60 for parking which hotel tried to charge me twice for

2026-06-15 via Nuitee
T
Tuan couple gb
9
Lovely stay in a charming boutique hotel
Pros:

The location was excellent and the room was beautifully decorated with charm and real antiques. The staff at the front desk, especially the lady,anager, were very welcoming and helpful.

Cons:

The lock of the bathroom door needs fixing. Our room overlooked the public courtyard may be noisy in high season as there are tables and chairs for the restaurant belonging to the hotel next door. Breakfast was adequate but choices were limited for €29 pp.

2026-06-09 via Nuitee
C
Chris solo_traveller gb
7
Lovely b&b great history and famously featured in the film in Bruges that’s why we stayed their, you only really nee
Pros:

Location

Cons:

No amenities

2026-06-08 via Nuitee
O
Oliver family_with_children gb
10
2026-06-05 via Nuitee
L
Lenka solo_traveller cz
10
2026-05-30 via Nuitee
K
Karen family_with_children us
10
Exceptional!
Pros:

I've been in the travel industry for over 30 plus years and have stayed at many different properties. I found this one EXCEPTIONAL. The greeting we received when we arrived to immediate "how can I help you with any questions"! The location was perfect and tucked away from the main street in an alley with an amazing view of the canal in the breakfast room. Highly recommended as a perfect place to enjoy the town.

2026-05-28 via Nuitee
J
Joanna couple gb
7
A lovely traditional hotel
Pros:

The location was great - right by the river. We also loved that the style was very traditional throughout the hotel - it felt very cosy.

Cons:

Although we appreciate the rooms were traditional, there was no fridge or tea and coffee making facilities in the room. The room was also fairly small and there was no bath. For the price I’d expect these small things to be there.

2026-05-22 via Nuitee
C
Catherine couple us
9
Lovely hotel in beautiful Bruges!
Pros:

Beautifully appointed hotel in scenic Bruges. Original Matisse, Botero and Klimt in lobby areas. Very friendly staff and clean antique filled rooms with modern bathroom facilities

Cons:

Breakfast buffet very elegant although honestly a little meager for the price.

2026-05-21 via Nuitee
M
Mauro couple ar
10
Brugge full experience en un hotel clásico con excelente ubicación en la ciudad.
Pros:

Hotel muy bien ubicado, en un pasaje que mira al canal.
Cuando llegamos, nos sirvieron un café y nos sentamos en unas mesas que tienen del lado de afuera. Desde el primer momento estuvimos disfrutando de la magia de la ciudad.
El edificio es muy antiguo, pero muy bien mantenido.
La recepción y el restorán reflejan los años dorados.
La atención, al ser un hotel de pocas habitaciones es muy personalizada. El staff es muy atento y nos dieron excelentes opciones para comer local y de calidad.

Cons:

Nada malo para opinar.

2026-05-17 via Nuitee
I
irene solo_traveller us
10
2026-05-16 via Nuitee
J
Jean-Fred couple be
9
2026-05-12 via Nuitee
K
Karen couple us
10
A perfect gem of a boutique hotel
Pros:

Location, staff and architecture. A true and typical canal house with high arched and beamed ceilings. Breakfast very good.
Desk staff always helpful and with gracious manners.

2026-05-12 via Nuitee
P
Pascal couple de
10
Pros:

The staff is amazing, very friendly and attentive. Breakfast is an event, the location keeps on giving

Cons:

Small rooms, bathtub is very slippery and uncomfortable

2026-05-08 via Nuitee
A
AURELIEN JACQUIN couple fr
10
2026-05-06 via Nuitee
G
Grace couple gb
10
Pros:

Lovely decorated and lovely staff and lovely views

Cons:

Nothing - was all great!

2026-05-04 via Nuitee
F
Fatmah couple sa
10
Unforgettable stay
Pros:

The hotel is absolutely beautiful and amazing. The building is very old, yet it has been wonderfully maintained, preserving its historical charm without compromising on quality. The rooms are spotless and full of character, making the stay feel both comfortable and unique.
The staff are exceptional friendly, welcoming, and always ready to help. Breakfast is fairly classic and not particularly elaborate, but you can clearly feel the care and attention put into it.
The location is fantastic: right in the center of everything, yet perfectly situated beside a canal, which adds to the overall charm of the experience.

Cons:

The pillows are a bit small

2026-05-04 via Nuitee