Mas de la Chapelle

Hotels
8.6 (1324 reviews)
Petite Route de Tarascon , Arles , fr
+33 4 90 93 00 45

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good service
Scenic location
Nice breakfast
Beautiful grounds
Cons:
Poor cleanliness
Room quality issues
Complicated access

Categories

Cleanliness
5.99
Several reviews mentioned poor cleanliness with references to mold, dirt, and a lack of maintenance.
Service
9.96
Overall positive mentions of staff being helpful and providing good service.
Location
10
The location is highlighted as being near attractions and in a beautiful setting.
Room Quality
6.95
Negative feedback about room condition, but some positive mentions about size and decor.
Amenities
8.98
Positive mentions of amenities such as a pool and beautiful gardens.
Value for Money
7.94
Perceived value was questioned due to cleanliness issues.
Food and Beverage
9.49
Positive mentions of breakfast and general satisfaction with food.
Overall Experience
9.47
Mixed experiences but some guests expressed overall enjoyment despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:10

Property Description

Renovated 16th-century Chapel Setting: Experience the charm of a historic chapel at Mas de la Chapelle in Arles, a unique hotel on the road of Saint-Jacques de Compostelle.

Luxurious Amenities: Enjoy a tennis court, swimming pool, and a 5-hectare park during your stay. The air-conditioned guest rooms feature modern comforts like a private bathroom, TV with satellite channels, and the option of a bathtub or shower.

Relaxation and Recreation: Indulge in a delicious breakfast buffet each morning and unwind in the private hot tub and hammam area. For adventure seekers, bicycle rental is available on-site.

Book now to experience the perfect blend of history and luxury at Mas de la Chapelle.

Important information:

Non-smoking rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNI

Location

Guest Reviews

8.6
Based on 1324 reviews
Cleanliness: 5.99
Service: 9.96
Location: 10
Room Quality: 6.95
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 9.49
Overall Experience: 9.47
V
Virginie • couple • fr
9
Escapade bucolique en pays d’arles
Pros:

La décoration et la piscine

Cons:

Rien

2026-08-29 • via Nuitee
M
mario • solo_traveller • it
8
ottima struttura anche se un po lontana dal centro
Pros:

camera incredibilmente bella. struttura molto accogliente

Cons:

colazione da migliorare. metterei almeno una macchina per il cappuccino

2026-08-29 • via Nuitee
A
Alessandra • couple • it
10
L’atmosfera che ci ha fatto vivere la struttura e’ stata entusiasmante.
Pros:

La colazione era ottima e la posizione comoda per raggiungere i posti che volevamo visitare.

Cons:

Mi è piaciuto tutto.

2026-08-29 • via Nuitee
A
anna • couple • it
10
2026-08-29 • via Nuitee
J
Jerome • couple • fr
4
2026-08-29 • via Nuitee
P
papa • couple • it
1
Assolutamente non consigliato
Pros:

Accoglienza

Cons:

Struttura spettrale, sporca, molto trascurata e molto diversa dalla presentazione ( spa e ristorante non disponibili, piscina nera per lo sporco).
Pur avendo pagato molto ce ne siamo andati immediatamente e non abbiamo ricevuto alcun rimborso.

2026-08-28 • via Nuitee
C
ciro • couple • it
6
2026-08-28 • via Nuitee
S
Simon • family_with_children • ch
7
Cons:

Frühstück unter Standard

2026-08-27 • via Nuitee
C
corrado • couple • it
5
Luogo potenzialmente eccellente ma gestito molto male e scarsa attenzione alle esigenze dei clienti
Pros:

Potenzialmente molto buona ma scarsa attenzione alla manutenzione e alle esigenze dei clienti

Cons:

Scarsissima manutenzione del verde. Molti mobili ma di diverse epoche e sensazione che fossero messe alla rinfusa Presenza di topi sul tetto e che scorrazzano nel terrazzo

2026-08-27 • via Nuitee
L
Ludivine • couple • fr
9
2026-08-26 • via Nuitee
A
andrea • solo_traveller • it
10
Incantevole
Pros:

Tutto posto incantevole proprietario e staff gentilissimi e disponibili ritorneremo indubbiamente

2026-08-26 • via Nuitee
O
Omar Bouriki • solo_traveller • it
10
2026-08-25 • via Nuitee
D
David • solo_traveller • fr
6
Décevant.
Cons:

C’est la seconde fois que nous venions dans cet établissement, dont nous avions gardé un excellent souvenir. Les choses ont bien changées. L’accueil est… minimaliste. Durant trois jours et le jour du départ, ni bonjour, ni au-revoir. Les mini-bouteilles d’eau sont facturées. Le petit-déjeuner est 100% produits industriels (vu la région, c’est dommage). Etc… Dommage, car le lieu est beau.

2026-08-24 • via Nuitee
G
Gaby • couple • fr
10
2026-08-24 • via Nuitee
P
Paulo • couple • fr
9
2026-08-24 • via Nuitee
S
Stéphane • family_with_children • fr
8
Pros:

Le style baroque

Cons:

Le gout un peu audacieux des chambres, le coté un peu vieillot.

2026-08-23 • via Nuitee
E
Eric • solo_traveller • fr
10
Un esprit des lieux, rare en hôtellerie
Pros:

Piscine très belle, jardin incroyable, une vraie âme, la chapelle...

Cons:

Quelques moustiques, les trains jusqu'à 21h30, puis à partir de 7h, mais pas si dérangeants

2026-08-22 • via Nuitee
C
Carola • family_with_children • de
7
Pros:

War ok, zu teuer für das Gebotene
Schöner Pool

Cons:

Muffiger Geruch, etwas abgewohnt, Bad: Duschkopf so verkalkt, dass Duschen sehr mühsam war.
Extrem viel Moskitos, Tür schloss nicht dicht, Moskitonetz wäre schön gewesen

2026-08-21 • via Nuitee
E
Evyatar • solo_traveller • il
9
2026-08-21 • via Nuitee
A
Alexandra • couple • fr
8
Un lieu unique où le repos est un art
Pros:

Nous avons beaucoup aimé la chapelle, ce lieu est propice au repos et la méditation. La piscine est très agréable, le personnel est d’une extrême gentillesse ce qui ne gâche rien. Excellent petit déjeuner

Cons:

Pas de service de restauration.

2026-08-21 • via Nuitee