Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotels
•
Sure Hotel by Best Western
7.8 (5182 reviews)
1 Avenue Charles de Gaulle , Coquelles , FR
+33 3 21 36 81 81

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Pets allowed
Bar
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and convenient
Cons:
Small rooms
Some noise issues
Limited amenities

Categories

Cleanliness
7.41
Overall cleanliness is good but there were some complaints about the shower and the smoking area leading to noise issues.
Service
8.38
The staff were friendly and helpful, contributing positively to the service experience.
Location
8.42
The location is convenient for the Eurotunnel and has easy access to nearby amenities.
Room Quality
7.37
Rooms were described as small and some noted wear and tear, but generally acceptable for a budget hotel.
Amenities
7.4
Amenities were satisfactory for a budget hotel, although some guests mentioned a lack of a restaurant.
Value for Money
7.86
The hotel offers decent value for the price, particularly with regards to location and cleanliness.
Food and Beverage
7.91
Breakfast received positive remarks, indicating a good quality offering for guests.
Overall Experience
7.68
Guests had a generally positive experience despite minor issues, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:43

Property Description

Convenient Location
Hotel de Calais Coquelles, just 3 km from Calais city centre and near the Euro Tunnel, offers a prime location for easy access.

Comfortable Accommodation
Functional rooms at Hotel de Calais Coquelles are equipped with private bathrooms, tea/coffee makers, and satellite TV for a comfortable stay.

Relaxing Amenities
Guests can unwind in the bar or on the terrace, perfect for unwinding after a day of exploring.

Book your stay at Hotel de Calais Coquelles now for a delightful and convenient experience.

Important information:

Reception opening hours:
- Monday to Thursday: 07:00 to 22:00
- Friday: 07:00 to 22:00
- Saturday: 08:00 to 22:00
- Sunday and bank holidays: 08:00 to 22:00

Late arrivals and no-shows: guests are required to check-in during reception opening hours. Please note that the room may be resold after that time. If you cannot change your arrival time, please call the number provided on your reservation confirmation in advance.

When traveling with pets, please note that an extra charge per pet, per night applies, the extra charge varies between 10 and 15 euros depending on the weight of the pet."
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Location

Guest Reviews

7.8
Based on 5182 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
R
Rod • couple • gb
8
As stop offs for channel crossers go this is average to good.
Pros:

I kind of expected more from best western and a vending machine would be a welcome addition to weary travellers

Cons:

Zero facilities from bar closure to breakfast.

2026-09-19 • via Nuitee
E
Eileen • couple • gb
8
Cosy little hotel and a welcome rest after a long drive. Very close to Eurotunnel terminal.
Pros:

Good Location and easy to find.
Friendly welcome, good selection at breakfast
Parking available close to the entrance.

Cons:

No lift to the first floor, difficult To take luggage and bags up and down stairs.
No air con in room.

2026-09-19 • via Nuitee
S
Stephen • couple • gb
8
2026-09-19 • via Nuitee
G
Gwawr • couple • gb
10
2026-09-18 • via Nuitee
I
ian • couple • gb
7
2026-09-18 • via Nuitee
P
Paul • couple • gb
7
Great stop
Pros:

Very friendly staff - nothing too much trouble. Great location for travelling back to England. Secure carpark. Nice large bedroom. Dog friendly.

Cons:

Nothing

2026-09-18 • via Nuitee
K
Kamilla • couple • nl
5
2026-09-17 • via Nuitee
C
Christine • solo_traveller • de
5
Cons:

Schimmel im Badezimmer. Übelriechende Abwurfbehälter im Zimmer. Zimmer roch unangenehm. Sauberkeit so lala.

2026-09-17 • via Nuitee
P
Patricia • couple • gb
10
Great stop over hotel close to the tunnel.
Pros:

Really friendly staff who go out of their way to accommodate your stay. Have stayed a few times as it’s close to the tunnel. Clean & comfortable stay.

2026-09-17 • via Nuitee
P
PepeAlonso • family_with_children • gb
7
A reasonable priced hotel near euro tunnel
Pros:

We did not have breakfast as we were leaving earlier than when breakfast was being served, Location excellent for the euro tunnel, with Free parking
The room & ensuite bathroom although small was very adequate for an overnight stay. : The hotel does not provide any food other than breakfast, Would recommend - Buffalo Grill 10 minutes walk nearby. We had a drink in hotel lounge area when we returned from Buffalo Grill two beers in a small wine glass 10euro very pricey but enjoyable. We would stay here again.

2026-09-16 • via Nuitee
S
Sema • family_with_children • de
8
2026-09-16 • via Nuitee
D
David • solo_traveller • gb
10
Very good for an overnight stop.
Pros:

Really lovely room. Excellent breakfast. Very convenient for the shuttle. Very friendly staff.

2026-09-16 • via Nuitee
T
Tate • couple • gb
7
Short stay on the channel coast, perfect value
Pros:

Short passing stay for second time. Everything as expected from previous stay, clean efficient and to the point.

Cons:

Nothing to say

2026-09-15 • via Nuitee
F
Francis • solo_traveller • fr
10
2026-09-14 • via Nuitee
L
Learoyd • solo_traveller • gb
8
Sure Best Western Calais
Pros:

Staff very attentive to our needs and requirements, helpful with information on which restaurants were open on a Sunday night (NB only two). Great location for overnight stop for shuttle.

Cons:

Surprised that the hotel restaurant wasn't open on a Sunday night, there were quite a few cars in the car park and as mentioned above only two local restaurants open nearby

2026-09-14 • via Nuitee
R
Rémi • solo_traveller • fr
10
Halte pratique à deux pas de Calais
Pros:

Excellent accueil, propreté, calme, parking, bon petit déjeuner

2026-09-14 • via Nuitee
R
Rachid • couple • be
3
Séjour raté ?
Pros:

L'emplacement avec parking gratuit et fermé la nuit . Petit-déjeuner : correct sans plus . Propre .

Cons:

La s.d.b qui ressemble plus à un mouchoir de poche . Exigue . Quand vous êtes sur la cuvette , vous avez pratiquement la tête dans l'évier ! C'est honteux de proposer cela . Chambre : ressemble plus à une chambre de caravane des années 60 .
Je ne comprends pas Booking de proposer un hôtel sous le labelle Best Western . Quelle comparaison .C'est faux , ce n'est qu'un bête hôtel et rien de plus . En ce qui concerne l'adresse , Booking a oublier faire le changement et envoyer les clients dans les champs . Il y a un an que l'adresse a changé . C'est étonnant de la part de Booking !

2026-09-14 • via Nuitee
D
Diana • solo_traveller • gb
9
2026-09-14 • via Nuitee
A
Antonio • couple • be
8
Très bon spot pour visiter les 2 caps
Pros:

Chambre un peu petite mais fonctionnelle.
Lit confortable et sdb également.

Cons:

Bruit d'une famille anglaise dans notre couloir, mais l'hôtel n'est pas responsable.

2026-09-13 • via Nuitee
E
Earl • couple • gb
8
A good budget hotel with friendly staff in an excellent position for the tunnel
Pros:

For the price the room was really very nice, spacious and we both got a good nights sleep

Cons:

Probably a bit more coffee and water in the room

2026-09-13 • via Nuitee