The Westin New York at Times Square

Hotels
•
Westin
8.1 (1919 reviews)
270 West 43rd Street , New York , US
+1 212-201-2700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service experience
Limited amenities

Categories

Cleanliness
7.81
Room was clean but noted some dust.
Service
7.28
Mixed reviews on service quality, one negative experience with a staff member.
Location
9.32
Perfect location near Times Square, easy access to attractions.
Room Quality
8.27
Rooms were spacious and comfortable, but some furnishings were aging.
Amenities
6.8
Limited amenities like no fridge or microwave.
Value for Money
8.26
Generally good value but issues with unexpected charges.
Food and Beverage
8.81
Good breakfast provided; overall positive feedback.
Overall Experience
8.28
Enjoyable stay with a few drawbacks but would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Luxury at Times Square

Modern Rooms with Amenities
The Westin New York at Times Square offers modern rooms with large windows, flat-screen TVs, iPod docking stations, and coffee makers.

Dining and Entertainment Options
Enjoy cocktails and signature fare at The Foundry Bar with a view of Eight Avenue, or unwind at Bar 10 lounge for evening drinks and light fare.

Fitness and Business Facilities
Guests can stay active at the fitness center with city views, play Nintendo Wii games, and utilize WiFi, business center, and ticket desk services.

Book now to experience luxury and convenience at The Westin New York at Times Square.

Important information:

Please note that the overnight parking fee does not include in and out privileges.

Please note that breakfast-inclusive rates only provide continental breakfast for two adult guests per reservation. Additional guests must pay an extra charge for breakfast.

Please note that breakfast-inclusive rates only provide continental breakfast at the hotel restaurant for up to 2 adults and 2 children 12 years old and under registered in the same room.

Please note that the mandatory destination fee includes:
- Daily USD 20 credit for food and beverage, redeemable at Foundry Kitchen & Bar or for a la carte orders (per room per day)
- Upgrade to premium high-speed WiFi
- 2 tickets to a choice of one of the following (per room per day):
- 2 tickets to a Freedom Liberty Cruise
- 2 tickets to the American Museum of Natural History
- 2 tickets to a New York Comedy Club show (per room per day)
- USD 5 Starbucks gift card for Gold, Platinum, Titanium and Ambassador Elite members.
- Additional adults and children at the buffet are at regular prices.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.1
Based on 1919 reviews
Cleanliness: 7.81
Service: 7.28
Location: 9.32
Room Quality: 8.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.28
M
María Teresa • solo_traveller • es
10
2026-09-17 • via Nuitee
M
Miguel • extended_group • es
10
2026-09-17 • via Nuitee
B
Bernadette • extended_group • us
10
2026-09-17 • via Nuitee
T
Tomas • couple • mx
5
No volvería
Pros:

La atención en el bar

Cons:

El pésimo check in

2026-09-16 • via Nuitee
C
Christine • family_with_children • us
10
2026-09-14 • via Nuitee
O
Ovadia • couple • il
10
2026-09-13 • via Nuitee
N
Noy • couple • il
5
Pros:

המיקום

Cons:

המחיר, החלפנו חדר פעמיים בגלל ניקיון וזה הרגיש לנו ישן לעומת מלון של חמישה כוכבים, הארוחת בוקר במלון הייתה יקרה

2026-09-11 • via Nuitee
V
Van • solo_traveller • vn
8
Pros:

Large room

Cons:

outdated interior and rooms

2026-09-09 • via Nuitee
כרמית • solo_traveller • il
10
2026-09-09 • via Nuitee
M
Michael • couple • us
9
2026-09-09 • via Nuitee
B
Briana • extended_group • nz
8
staff amazing
Pros:

location

Cons:

lumpy duvets

2026-09-08 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-09-08 • via Nuitee
M
Maria • extended_group • ca
7
Location was perfect, staff were great
Pros:

Location

Cons:

The mattress needs to be changed. Very uncomfortable

2026-09-07 • via Nuitee
P
Pedro • family_with_children • br
10
2026-09-07 • via Nuitee
C
Christoph • family_with_children • at
9
Sehr zufrieden mit dem Hotel und der Lage, alles bestens.
Pros:

Die Lage ist sehr zentral und direkt an einer U-Bahn Station. Wenn man aus dem Hotel kommt ist man fast direkt am Times Square. Zimmer waren sauber und gut ausgestattet. Im Zimmerpreis waren 20 USD Gutscheine pro Tag für das Restaurant inkludiert.

2026-09-07 • via Nuitee
M
Marta • extended_group • es
7
Pros:

Céntrico y las habitaciones estaban bien de tamaño

Cons:

La limpieza dejaba mucho que desear… el suelo del baño un horror.

2026-09-04 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-09-03 • via Nuitee
C
Christine • couple • us
10
2026-09-03 • via Nuitee
W
Warren • family_with_children • us
7
Close to most attractions in New York City by walk but needs think needs to be renovated.
Cons:

There was no refrigerator in the room, and the carpet looks dirty that needs to be shampoo. Also, the smell of the room is not that pleasant.

2026-09-03 • via Nuitee
A
Aboubacar • family_with_children • cm
8
Great stay. Location amazing.
Pros:

The location.

Cons:

The room was tight for a family of four.

2026-09-03 • via Nuitee