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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Allergy-free room
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Boutique Rooms
The 4-star Grey Street Hotel offers boutique rooms with luxury linens and individual feature walls. Each room is elegantly designed with a flat-screen TV, laptop safe, work desk, and tea/coffee facilities. The en suite bathrooms feature White Company toiletries for your comfort.
City Retreat Luxury Salon & Day Spa
Indulge in relaxation at the on-site spa offering various massage and beauty treatments. Enjoy facials, manicures, pedicures, massages, and waxing services. Guests can inquire about special discounts when booking their stay.
Fully Equipped Meeting Rooms
With 4 meeting rooms accommodating 2 to 100 people, Grey Street Hotel is ideal for business events and conferences. Benefit from modern facilities and professional services for a successful gathering.
Book now for a luxurious stay at Grey Street Hotel, where comfort and convenience meet in the heart of Newcastle.
Multiple room bookings, between 4 and 10 rooms, will be classed as a Group Reservation and separate policies and terms and conditions with amended cancelation policy and payment details will apply. You will be contacted by a representative from the Hotel to confirm these details. We do not accept multiple room bookings of more than 10 rooms regardless of the these being booked together or separately. Gray Street Hotel reserve the right to cancel bookings exceeding this limit.
Children aged 12 and over will pay full adult price for breakfast.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Schönes Zimmer, eine gute Bar. Wir konnten umsonst den Parkplatz hinter dem Haus benutzen ,das war hervorragend.
Das Bett hätte ein bisschen breiter und ein wenig fester sein können.
Comfortable room, friendly staff
Very good breakfast
Great location on Grey street, close to Theatre Royal and restaurants plus short walk to Quayside
Bathroom needed some tlc
Everything was great, but I have to especially mention breakfast which was AMAZING! Made to order egg dishes and a great selection of other breakfast food. This really exceeded my expectation!
Everything
No problems at All
The staff, the room, the lovely tiles.
It was all lovely.
The windows were a bit dirty but that's probably hard to do
Loved the location with easy access to central Newcastle and its numerous nearby restaurants and bars. Within walking distance of Newcastle Central railway station. Hotel has friendly staff and room had everything we needed. Breakfast is excellent and does really set you up for the day.
Had a slight problem with the bathroom door handle, but that was repaired within a couple of hours of reporting the issue.
Breakfast
First Class Service
Prachtige kamer
Niet van toepassing
Stayed here a few times already and already have it booked for 2027, the location of hotel is excellent for the proximity to bars, restaurants and shops.
Staff are friendly and helpful with any questions you may have .
Rooms are comfortable and are well looked after after
N/A
I liked every part of my stay, from the staff to the room, everything was great.
It would have been good to have a little fridge to keep our water & juice warm especially with it being a hot weekend.
Great location, near good restaurants and bars, convenient walk to shops and down to the river side.
Very comfortable bed.
Staff were lovely and helpful.
Was placed in an accessible room with no bathtub unrequested.
Great location
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