Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding, attentive staff (multiple named employees praised)
Very clean and well maintained rooms and hotel
Comfortable, spacious rooms
Excellent breakfast
Good security, valet and additional amenities (bowling, concierge)
Cons:
Spa in need of renovation
Pool could use covering/improved maintenance
Isolated report of unhelpful entrance staff/handling

Categories

Cleanliness
9.6
Multiple reviews call the rooms and hotel exceptionally clean and well maintained; cleanliness repeatedly highlighted as a standout feature.
Service
9.7
Service is frequently praised (many mentions of helpful, caring staff and specific praise for Bayan, Mahmoud, Youssef, Tala, Alaa, Ghalia); only a few isolated comments about an unhelpful entrance manager.
Location
9.2
Location noted positively (one review explicitly mentions good location and city views); generally regarded as convenient and pleasant.
Room Quality
9.5
Rooms described as comfortable, spacious and very clean; guests emphasize comfort and room size.
Amenities
8.4
Property offers pool, spa, bowling alley, concierge and valet, but some guests noted the spa needs renovation and the pool could use covering/maintenance improvements.
Value for Money
9
Guests describe the hotel as luxurious and say it 'deserves every riyal' — generally perceived as good value for the quality offered.
Food and Beverage
9.4
Breakfast receives strong, enthusiastic praise (called 'stunning' and very good); no significant negative comments about F&B in the sample.
Overall Experience
9.6
Overall sentiment is highly positive with many guests calling their stay wonderful/unforgettable, citing exceptional staff and a pleasant atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities
The Kempinski Hotel Amman offers modern rooms with a pillow menu, marble bathrooms, and access to the Executive Lounge. Guests can enjoy a range of body massages and beauty treatments at the Kempi Spa, as well as billiards, bowling alleys, and a playground for children.

Culinary Delights
Indulge in Italian cuisine at the Via Appia Restaurant or unwind at the lively sports bar with a video game area. Guests can also savor cocktails and live music at Le Cafe Lounge and Terrace.

Convenient Location
Located in Shmeisani, Amman’s central business district, the hotel provides panoramic city views and is just a short distance from the city center and the airport. Enjoy free private parking on-site and make the most of the heated outdoor pool during the summer season.

Book your stay at the Kempinski Hotel Amman for an unforgettable experience!

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake in the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake in the traditional Iftar and Sohour in place of the regular breakfast and dinner.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 372 reviews
Cleanliness: 9.6
Service: 9.7
Location: 9.2
Room Quality: 9.5
Amenities: 8.4
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9.6
S
Samia • solo_traveller • il
10
فندق نظيف وممتاز والفطور متعدد ورائع
Pros:

الاستقبال والنظافة وحسن المعاملة

Cons:

السعر

2026-11-02 • via Nuitee
D
Daniel • family_with_children • lr
10
Pros:

Everything

Cons:

Can't think of anything

2026-11-02 • via Nuitee
N
Nader • family_with_children • il
10
Keep being a lovely team.
Pros:

Our welcome and reception were absolutely exceptional. From the moment we arrived, we were treated as if we were the only guests, with genuine warmth, care, and attention to every detail. The property was impeccably clean, elegant, and beautifully maintained. The service was truly outstanding, and the entire experience exceeded our expectations. We would definitely recommend this place and look forward to coming back again.

2026-11-01 • via Nuitee
D
Dr. Walid • family_with_children • gr
10
2026-10-30 • via Nuitee
S
Svend • extended_group • it
9
Pros:

The breakfast was stunning to say the least. A true esperience

2026-10-29 • via Nuitee
M
Miguel • family_with_children • es
10
2026-10-26 • via Nuitee
B
bshara • family_with_children • il
10
נהדרת
Pros:

אהבתי את הצוות חוץ מה אחראי בכניסה כי לא עזרו לי למצוא את הגלה של התינוק שאיתי במונית

Cons:

הכל מצוין

2026-10-24 • via Nuitee
S
suliman.m • family_with_children • il
6
2026-10-22 • via Nuitee
A
Abdo • solo_traveller • eg
9
2026-10-21 • via Nuitee
R
Rashed • couple • kw
10
اسعتدونا الله يسعدكم
Pros:

جميع الموضفين متعاونين و نشكر السيدة بيان و اخص الشباب السيد عمر و السيد سامر على تعاونهم

Cons:

التعامل

2026-10-19 • via Nuitee
D
Diyana • couple • us
8
2026-10-13 • via Nuitee
M
Mohammad • extended_group • il
10
.
Pros:

.

Cons:

.

2026-10-07 • via Nuitee
F
Fadi Barakat23 • solo_traveller • il
10
2026-10-07 • via Nuitee
K
Khaldi • solo_traveller • dz
9
2026-09-16 • via Nuitee
R
Rayan • couple • sa
10
Comfortable
Pros:

All

Cons:

Nothing

2026-09-14 • via Nuitee
M
mohammad • couple • kw
10
Pros:

Staff

2026-09-14 • via Nuitee
M
mohammad • couple • kw
10
Excellent
Pros:

Staff

2026-09-12 • via Nuitee
M
Maria • couple • il
10
2026-09-11 • via Nuitee
S
Saja • solo_traveller • sa
8
Comfortable, clean and very welcoming
Pros:

I liked the welcoming and warmness from all staff and spacial thanks to Bayan, Tala, Alaa, and Ghalia🤍 They were so helpful, very responsive with care and check on me and about service daily to make sure that my stay is as I was expected and beyond. The WhatsApp idea is AMAZING made my life easier.

Cons:

The only thing that needs renovation is the spa

2026-09-11 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-09-08 • via Nuitee