Share this hotel
Facilities
Property facilities
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Elevator
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Fitness facilities
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Gift shops or newsstand
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Television in common areas
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Library
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Full-service spa
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Meeting rooms
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Smoke-free property
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Wedding services
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Tours/ticket assistance
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Wheelchair accessible parking
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Braille or raised signage
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Snack bar/deli
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Parking (limited spaces)
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Free self parking
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Computer station
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Free English breakfast
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Banquet hall
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Free breakfast
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Meeting rooms
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Full-service spa
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Fitness facilities
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Free WiFi
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Swimming pool
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24-hour front desk
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Terrace
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Luggage storage
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
Review Highlights
Categories
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Property Description
Luxurious Spa and Recreational Amenities
Pamper yourself with a visit to the spa, offering massages, sauna, and fitness center. The perfect way to unwind and relax during your stay.
Delicious Dining Options
Indulge in a meal at Restaurante Mango´s or grab snacks at the coffee shop. Don't forget about the room service available for your convenience, making dining a breeze.
Convenience and Comfort
Enjoy modern amenities like complimentary Wi-Fi, a business center, and a complimentary breakfast. With air-conditioned rooms, plasma TVs, and comfortable beds, your stay will be nothing short of luxurious.
Experience the luxury and convenience at Sonesta Hotel Cali. Book now for a memorable stay in the heart of Cali.
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
A deposit may be required at the property.
Property Policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
Property policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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Parking
Parking height restrictions apply
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Pets
Pet max weight (per pet) in kg is 8
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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Pets
Pet max weight (per pet) in lb is 18
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General
Property is cleaned with disinfectant
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General
Social distancing measures are in place
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General
Professional property host/manager
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Pets
Pets allowed (no fees)
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Pets
Maximum number of pets per room 1
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Pets
Service animals are allowed
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General
Masks are compulsory at the property
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Location
Guest Reviews
A highlight of my Cali trip — outstanding service and comfort
Sonesta Hotel Cali was one of the highlights of my five-day visit to Cali. It’s a really nice hotel and an excellent value, but what truly sets it apart is the staff. Everyone greeted me warmly and made me feel genuinely welcome, like I was part of the family. Any request was handled promptly and happily.
My room was a large suite—quiet, clean, and very comfortable. The bed was just right for me, and I loved ending my evenings in the warm jacuzzi. I also used the gym (treadmill and free weights), which met my needs, and the eucalyptus steam room was wonderful—I enjoyed it on three nights.
The included breakfast was excellent. The buffet had a wide range of choices, and as a vegan traveler I was pleased to find plenty of fruit and a great salad selection. I started each day with a full belly and a smile.
A special thank-you to Carlos Mario Duarte leños, who was exceptional—polite, patient, and consistently helpful. He even greeted me by name whenever he saw me, which made me feel truly cared for.
Congratulations to the Sonesta team—job well done. ❤️
Is good
Me room was clean ,good size,front desks called me twice trying to charge me some beer from the fridge. I have to talk to them in person.so explain i didn't open any drink.the pool its small.i stay at 10 floor and the floor from the hallway was scratched
The staff was very friendly and professional. The room was clean and the breakfast was great.
The staff were very friendly and helpful. Diego at the reception deserves 6 stars.
This hotel is so clean and the staff is great . I have to mention Jonathan at the lobby and Paola in room service made my stay unforgettable. Everyone is so polite and friendly. I can’t wait to stay again . Great job guys
Really like this hotel but I wish they would actually serve the advertised English breakfast? There was NO bacon, sausage, or blood pudding and no baked beans or fried eggs! Hence, no English breakfast and insulting to an Englishman by birth! Otherwise, breakfast is fine? The major upside is the great staff everywhere?
Staff was very corteous
Very satisfied!!!
Bufet Breakfast, room and staff
Exelente
Lovely staff and well cared for property
Great value for the money
Very Clean & Comfortable!
Like pool and hot tub
Hello everyone, I don't normally write reviews. Actually this is my first one. If you are coming here (Sonesta Cali Colombia). You're going to 110 percent love it here. Not only the entire staff is hard working but they go out their way to make you feel at home. And the service is GREAT! The staff learning English just to communicate better with you ( if you speak English) and making sure the right information is being given. Thank you Sonesta Cali. This my third time here and always grateful for the service.
Note : Please leave a tip.
Awesome customer service. Jessica was great at check in. Will recommend this hotel to friends. Excellent service all around
Employees was very friendly talk to one very nice hotel
Service was great
Very nice room, comfortable bed, and beautiful views of the mountains.
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