Holiday Inn Club Vacations The Royal Cancun All Inclusive

Friendly staff, beautiful grounds, very clean, good food & cocktails. Was pleasantly surprised to not see any critters or insects!

this resort is very nice for large families but if you are looking for things to do after 5 there is nothing to do we had to leave the resort because there was nothing to do but if you wanna just chill and don't want to do any activities then this resort is perfect very clean staff is great food was 3 options but was so good pool was clean never crowded we had a great time i wouldn't stay again because my kids was bored just at the resort itself

If you are looking for a relaxing, calm vacation this is the spot.
Friendly staff.
All the rooms have two bedrooms, when I thought I booked a one-bedroom, I was surprised when I saw I had two bedrooms.

La playa es ideal para niños, sin oleaje, sin sargazo, poca profundidad. En el hotel te pueden prestar equipo deportivo como visores, aletas y tubo de snorkel para niños y adultos. Se pueden ver peces muy cerca de la playa con solo caminar un poco. Es una gran experiencia. La habitación es amplia y está muy equipada.

Great location, Amazing Resort. We had amazing time for 8 days, everything went very well, the rooms very clean the bed very comfortable.
We will be back to Royal.

The staff at the Royal Cancun is exceptional!!! We are especially grateful for the kindness and service we have experienced for many years from Reynaldo and Jeremias!!! They always greet us like family!!!

We stayed here to celebrate my son & his best friends's graduation from high school. Both will be leaving for college soon. Everyone thoroughly enjoyed our stay at this resort! It was clean and well appointed! The Palapa is an enjoyable outdoor restaurant right on the beach. La Trattoria serves delicious Italian food with a poolside view. The Royal Market had everything we needed to cook breakfast in the mornings and snacks & beers for sitting poolside. We visited the sister resort, The Royal Sands, using the free shuttle and had a great time there too! Lounge chairs under straw palapas right on the beach are readily available at both resorts. The location is just a 5 minute walk to the ferry building that will take you to Isla Mujeres. Ubers are easy to get and take you on your excursions or restaurants/stores outside the resort. They pick up on the sidewalk of the resort but will return you to the lobby area. I liked that the main bedroom with bath was upstairs for added privacy and there was a 2nd bedroom with twin beds downstairs & a Murphy bed in the living room. So everyone in our group slept comfortably in their own beds. We would definitely stay again and would highly recommend it to anyone interested.

Location was ok, have to take taxi to shopping and nightlife but luckily not too expensive. Beach was well maintained, as was the entire resort. Rooms were nice but mattresses and pillows were extremely lacking! Very uncomfortable and made a good night’s rest impossible.
All-inclusive cost is only worth it if you drink a bunch of alcohol and hit the buffets. La Trattoria was not good at all, La Palapa was hit or miss. If this resort had been closer to local Taquerias and other eateries, we most likely would not have done all-inclusive. Taking the shuttle to the sister resort definitely helped the availability of food and I would have spent more time there if I could have.
Staff was amazing and definitely the highlight of the trip, other than the beach and pool bar (which could have stayed open longer for adults).

Food and Service was excellent. Buildings may be a little dated and beach is not the greatest but the food was top notch and bar service was excellent.

Not many vegetarian friendly options. Bugs in the room, take precautions. Kids club does not have English friendly options. Room service is delayed. The spa does not have sauna and steam.

Excelente todo súper recomendado

Las habitaciones super cómodas. El restaurante a la carta muy bien. Los snacks en la piscina buenos.

Big room and very good staff

Great hotel for a family vacation. If you want the party vibe this is not your resort. Excellent service from the time you check in to the time you check out. Food is excellent you must try their Italian restaurant (you need a reservation but it is very easy to get one). The staff at the pool grill and beach lounge chairs are great. Manuel and Patty will go the extra mile to make it a great vacation for you. I definitely recommend getting the all inclusive package it is worth every penny.

Very relaxing resort without the hassles of loud main tourist sites. Very well equipped, calm beach, and nice onsite store and restaurants. The staff is always helpful and service good. I come yearly.