Pousada Convento de Beja

Renovación y actualización de cuartos de baño.

Non ci si aspettano servizi super efficienti in un posto così ma almeno un paio di prese per una comoda ricarica del cellulare in camera non sarebbero male...

I have questions about how this property is rated average 8.4. After the novelty of staying in a converted convent wears off in the first half hour, reality sets in. If I could rate the rooms separately from the staff, this hotel would get a 5.

The rooms and bathrooms need a complete makeover - from scratch. The ‘double” bed was only 140 cm wide and as hard as a rock. Nearly impossible to sleep on. The air conditioning did not work well and it was 35 degrees C. The bathroom was functional, but a solid 6. We had 2 nights with little comfort in the room. Disappointing.

Other comments:
- The safe was only big enough for a wallet, passport and small valuables. Thus we had to carry our laptop and tablet with us everywhere for 2 days.
- All furniture and decorations in the rooms and common areas are tired and need to be cleaned or replaced.
- The outside grassy area around the pool is not manicured. The walking paths from the building to the pool are gravel/dirt and do not look attractive.
- The pool itself is quite nice. However, there were not enough loungers for all the guests who wanted them, so we had to wait almost an hour before 2 loungers freed up.

I do not want to come over as completely negative in this review, but the room and bathroom were among the worst I’ve stayed in recently - and I travel a lot.

Kudos to the staff though. They are very friendly and professional. Upon check out the reception asked my opinion and I was as honest as I could be about these points. She nodded in agreement.

This property has so much potential to be special with room makeovers and some decorations in the common areas that highlight the immensity of the spaces, not just a few old couches and tables like now. My suggestion would be to de-emphasize the convent as the primary common area theme. Everyone knows it's an old converted convent. Use some of those spaces better. Just my opinion. I would entertain coming back sometime once the rooms are redone/modernized.

Almofadas desconfortáveis.
Percebo que os móveis devem estar de acordo com a temática do hotel, mas o roupeiro era quase impossível de mover as portas, pesadas e não sei se estavam fora das calhas.
A água no chuveiro não tinha quase pressão.
Mas para mim o mais grave foi ver a forma como o responsável de sala ao jantar tratava o colega, acredito que era um estagiário. Rapaz tímido e com muito medo desta chefia que falava com uma voz autoritária, agressiva, que estava constantemente a falar com ele em movimento, acredito que o rapaz mal ouvisse o que ele dizia. Isto levava a que o rapaz falasse muito baixo, com medo, olhasse apenas para o chão. Houve umas das vezes que o rapaz deixou cair uns pratos que se partiram, percebi que comentou algo negativo sobre o rapaz com uma família que estava a jantar. Se ele pudesse acredito que tinha gritado com o rapaz. Seja estagiário ou não, não é desta forma que se trata e ensina uma pessoa no dia à dia, não só nas tarefas, mas também na autoconfiança da mesma. Isto não é liderança.

Nada

El hotel tiene una falta grave. Es una Pousada, pero regentada por la cadena Pestana. El hotel necesita una renovación importante en mobiliario y baños. Fue inaugurado en 1994 y parece que no han renovado los sanitarios, que en conjunto están ya muy deslucidos, como el mobiliario en general. Además se observa que el jardín está descuidado y falto de riego. La piscina, por su parte, necesita un mantenimiento mejor, pues presenta una notable turbidez en el agua. Las fotos de exterior de Booking no se corresponden con la realidad.

When we arrived we were told that we couldn't check in until 3.30.
The girl on the desk was not welcoming, didn't offer for us to leave our bags. We are both 76 years old & we're given a room up flights of stairs ( carrying two suitcases & back packs) No help was offered. The room we were given flooded the following morning as a result of a leaking drain in the bathroom.We were moved into a smaller room, no offer of a drink, upgrade or apology.We have stayed numerous times in Poussadas but I think that this will be the last.

Ar condicionado faz um barulho horrível, não foi possível descansar durante a noite..