Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Dated rooms
Hot room condition
Limited breakfast options

Categories

Cleanliness
7.08
Some negative comments about the dated condition and need for refurbishment.
Service
8.55
Staff described as friendly, warm, and efficient across multiple reviews.
Location
8.59
Convenient location with easy access to local attractions.
Room Quality
7.54
Room quality brought down by hot room issue; however, overall room issues were less frequent.
Amenities
8.07
Bar and breakfast facilities were well received.
Value for Money
8.03
Overall value perceived as good despite some minor complaints.
Food and Beverage
8.08
Afternoon tea and breakfast received positive remarks, but variety of food could be improved.
Overall Experience
8.05
Overall positive experiences highlighted by many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events.

Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay.

Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view.

Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Guest Reviews

8
Based on 5305 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
L
Libby • couple • gb
9
2026-06-20 • via Nuitee
J
jennifer • family_with_children • fr
10
Au top
Pros:

Très bon rapport qualité prix, le personnel très gentil, l'emplacement super, à proximité des transport en commun, dans un quartier plus calme et très sympa!

2026-06-20 • via Nuitee
B
BEATRICE • couple • fr
10
2026-06-20 • via Nuitee
J
JINGPING • extended_group • cn
8
Pros:

close to the the Greenwich station. easy to access to the city

Cons:

the bathroom is very small.

2026-06-20 • via Nuitee
H
Heather • couple • gb
8
2026-06-20 • via Nuitee
D
Dickon • solo_traveller • gb
8
Cons:

In breakfast both the ornate juice and the apple juice tasted as if they had been watered down

2026-06-19 • via Nuitee
A
Athanasia • solo_traveller • gr
9
2026-06-19 • via Nuitee
S
Shelby • couple • gb
7
Pros:

Quiet room and comfy bed.

Cons:

We found some hairs on the bed and in the shower. And also no power outlets by the bed.

2026-06-19 • via Nuitee
J
Joke • extended_group • nl
8
2026-06-18 • via Nuitee
F
Fuscology • family_with_children • it
8
Pros:

Very good Breakfast. Good dinner. Not so many choices for childrens. Fantastic position. Very kind and helpful staff. comforting environment

Cons:

Room not so cleaned as expected.

2026-06-18 • via Nuitee
R
Retour Rose • solo_traveller • gb
1
A perfect example of a bad hotel!
Pros:

Location was good?

Cons:

Extremely unclean, unhelpful staff, avoidant management.

2026-06-18 • via Nuitee
M
Meghan • solo_traveller • nz
7
2026-06-18 • via Nuitee
C
Cheryll • couple • ca
8
It was sufficient for our stay, clean & comfortable!
Pros:

Comfortable and convenient for the start & end of our bus trips!

Cons:

A little dark, needed more lighting.
The restaurant forgot about our dinner order and there was no one else in the restaurant!

2026-06-16 • via Nuitee
M
Michael • family_with_children • fr
7
Pros:

Bon personnel et proprete

Cons:

Insonorisation pas parfaite entre les chambres

2026-06-16 • via Nuitee
C
Cheryll • couple • ca
8
Pros:

Great for the beginning & end of our bus tours!
Clean & comfortable!
The train/tube station was right beside hotel, very convenient!

Cons:

It seemed dark, needs more lighting!

2026-06-16 • via Nuitee
J
Jagveer • solo_traveller • gb
9
2026-06-15 • via Nuitee
J
JohnBNC • couple • us
10
2026-06-15 • via Nuitee
P
Paul • extended_group • gb
7
OK
Pros:

Good location, easy to find

Cons:

Cheaper breakfast options

2026-06-15 • via Nuitee
V
van der Vyver • solo_traveller • za
9
2026-06-15 • via Nuitee
V
Vilawoe • solo_traveller • tg
8
2026-06-15 • via Nuitee