Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Dated rooms
Hot room condition
Limited breakfast options

Categories

Cleanliness
7.08
Some negative comments about the dated condition and need for refurbishment.
Service
8.55
Staff described as friendly, warm, and efficient across multiple reviews.
Location
8.59
Convenient location with easy access to local attractions.
Room Quality
7.54
Room quality brought down by hot room issue; however, overall room issues were less frequent.
Amenities
8.07
Bar and breakfast facilities were well received.
Value for Money
8.03
Overall value perceived as good despite some minor complaints.
Food and Beverage
8.08
Afternoon tea and breakfast received positive remarks, but variety of food could be improved.
Overall Experience
8.05
Overall positive experiences highlighted by many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events.

Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay.

Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view.

Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

8
Based on 5502 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
G
Giovanni solo_traveller it
10
Ottimo soggiorno in un ambiente cordiale comodo e accogliente
Pros:

Staff accogliente e paziente anche con chi, come noi, non parliamo benissimo l'inglese. Struttura pulita e accogliente. Posizione buona di fianco alla stazione di Greenwich.

2026-08-08 via Nuitee
M
Marie family_with_children fr
6
Hôtel bien placé, restaurant pas très bon
Pros:

l'hôtel est situé dans un quartier très agréable, à proximité de tous les transports pour se rendre au centre de Londres en 20 mins. . Les chambres sont propres et la literie confortable.

Cons:

La nourriture du restaurant laisse à désirer, notamment pour les menus enfants qui ne sont pas très varié ni équilibré (ex: Pizza/ Frites?!). Pour les adultes, idem, ce n'est pas très varié, beaucoup de choses sont en supplément (ex: salade Caesar = salade verte et croutons, le poulet est en supplément). rien n'est fait maison, sauf un plat. Le petit déjeuner est correct.

2026-08-08 via Nuitee
V
V802 solo_traveller at
8
Passt
Pros:

Sauber, modern eingerichtet. Ruhige Lage.

Cons:

Abendessen hat oft seelenruhig lange gedauert, ein Schrank für Kleidung hat gefehlt

2026-08-08 via Nuitee
S
Stéphane family_with_children fr
8
Pros:

Petit déjeuner exceptionnellement complet.
Avis aux sans gluten : du pain sans gluten est à disposition sur demande !!!

Cons:

Excentré de Londres et donc minimum 30 min de trajet train de banlieue/métro.
Peu de trains le soir!

2026-08-08 via Nuitee
N
Natalie couple pt
7
Pros:

Breakfast and location

Cons:

The price.

2026-08-07 via Nuitee
S
Samuel family_with_children ng
8
Good facility, great staff, good food, perfect location and right price. Will use it again.
Pros:

Breakfast was good but you may get bored of the food if you plan to stay for more than 3 days. The dinner was also good and same applies if you are staying for long period.
The location is just perfect. Close to the train station and bus station just I front of it.
The Greenwich market, cutty sark and museums are just walking distances from the hotel.

Cons:

The facility has a gym and sauna but we were not told during check in. I only found out when I asked on my last day.
Overall, there's nothing to complain about.

2026-08-07 via Nuitee
K
Kristina solo_traveller hr
10
Pros:

Odlična lokacija,dobra vrijednost za novac, polupansion,čisto,osoblje ljubazno.

2026-08-07 via Nuitee
E
Emihian solo_traveller ie
10
Highly recommended
Pros:

Great location and clean

Cons:

Good place

2026-08-07 via Nuitee
C
Claus family_with_children nl
8
2026-08-07 via Nuitee
E
Emihian couple ie
10
Great hotel
Pros:

Location was great

Cons:

It’s good

2026-08-07 via Nuitee
T
Tien family_with_children gb
10
2026-08-06 via Nuitee
M
Maria family_with_children es
10
Pros:

Excelente relación calidad precio, fui con mi familia en media pensión superó nuestras expectativas tanto la habitación como la comida, la ubicación para desplazarse a Londres es genial.

2026-08-06 via Nuitee
D
Donna couple gb
10
2026-08-06 via Nuitee
S
Susan couple gb
9
Superb and would use again for sure
Pros:

The hotel was perfect for our little visit, the rooms were a good size and the beds were super comfy.

Cons:

The lift was a bit confusing and we were not told about having to use the key card by reception so perhaps make sure you explain when checking in.

2026-08-05 via Nuitee
N
naomi solo_traveller gb
9
2026-08-05 via Nuitee
S
Saskia solo_traveller nl
7
Een net hotel op een mooie locatie maar wel toe aan onderhoud
Pros:

De locatie

Cons:

Een beetje verouderd (bv kapotte vloerbedekking)

2026-08-05 via Nuitee
L
Lola couple gb
5
Clean and comfy but not completely enjoyable without tv .
Pros:

The reception looked nice and modern

Cons:

The tv wasn’t a smart tv so I couldn’t really watch anything whist I was there - I would recommend investing in smart tvs please.

2026-08-04 via Nuitee
J
Jan solo_traveller th
9
Pros:

ทำเลดีเดินทางสะดวกมาก อาหารอร่อย พนักงานในห้องอาหารน่ารัก

Cons:

พรมในห้องค่อนข้างสกปรกมาก

2026-08-04 via Nuitee
L
Linh family_with_children lu
4
Only location is good
Pros:

Location is perfect, just next to Greenwich DLR station.

Cons:

Room spacious, but bed not comfy, bathroom not clean enough for a 4 star hotel. Toilets: water takes time to fill in order to flush. Breakfast: not much choices and not good, and we were always placed in a corner super narrow.

2026-08-03 via Nuitee
L
lara solo_traveller tr
10
2026-08-03 via Nuitee