Residency Hotel Fort

Hotels
8.5 (3605 reviews)
26 Rustom Sidhwa Marg, Corner of D.N. Road, Fort , Mumbai , IN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent, attentive and friendly staff
Prime Fort/South Mumbai location within walking distance of attractions
Consistently praised breakfast and cafe (including dosa)
Clean and comfortable rooms for most guests
Good value for money; perceived as luxurious for the budget
Reliable laundry service and lobby tea/coffee
Cons:
Some rooms small or without windows
Occasional noise from neighboring rooms or staff areas
Aging building/interiors visible in places
Occasional minor maintenance issues (e.g., leaky shower)
No in-room kitchen; lunch/dinner must be sourced outside
Reports of occasional power outages

Categories

Cleanliness
8.5
Reviews consistently describe rooms and public areas as clean and well maintained; a few mentions of the building showing age but not of poor hygiene.
Service
9.5
Service is repeatedly praised as excellent, attentive and friendly (staff members like Rajesh, Peter, Bahlu noted by name); guests highlight helpfulness and prompt issue resolution.
Location
9
Multiple mentions of a perfect, central Fort/South Mumbai location within easy and safe walking distance of major attractions and transport links.
Room Quality
7.5
Mixed feedback: several guests report spacious, modern rooms (some noted as soundproof), while others mention small rooms, no window, leaky shower and noise from adjacent rooms or staff.
Amenities
7
Amenities include good breakfast/cafe, lobby tea/coffee and an excellent laundry service, but there is no in-room kitchen and the building is older so facilities are somewhat limited.
Value for Money
9
Guests explicitly note strong value for money — described as great value and quite luxurious for the budget — especially given service and location.
Food and Beverage
9
Breakfasts are repeatedly praised (varied options, tasty items like dosa); cafe and breakfast staff receive positive mentions; limited options for lunch/dinner on-site.
Overall Experience
8.5
Overall sentiment is very positive with many recommending the hotel and reporting excellent stays; isolated negatives (noise, occasional power outages, aging building) noted but not dominant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodation in Mumbai's Heart

Prime Location: Situated just 100 meters from the UNESCO World Heritage Site of Chhatrapati Shivaji Terminus, Residency Hotel Fort offers a convenient stay in Mumbai's bustling center.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, 24-hour room service, and a range of in-room facilities including a safety deposit box, mini fridge, and tea/coffee making facilities.

Dining and Services: Indulge in Indian and European cuisine at the Spice Lounge and Café, make use of the business center and concierge desk, and benefit from services like laundry, ironing, and airport transfers.

Experience luxury and convenience at Residency Hotel Fort - Book your stay now!

Important information:

Please note that the property does not provide extra bed, but extra mattress is available.

Please note that in case of couples, the property requires the guests to produce a valid marriage proof at the time of check-in. The right to reservation is reserved by the property.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

8.5
Based on 3605 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
N
Neil • extended_group • gb
9
Pros:

The location is excellent. Our room was very clean and all the staff were extremely helpful and friendly. The breakfasts were varied and delicious, particularly the Indian variety. Omelettes and dosas were freshly cooked.

Cons:

Nothing really. The room was relatively small but knew this beforehand so not an issue

2026-11-07 • via Nuitee
H
Hellen • family_with_children • gb
10
Perfect location
Pros:

The staff were amazing - help, friendly and caring, without ever being pushy.
The hotel location is excellent - just a few steps to the metro (aqua line) which links directly to the airport.
The room was well appointed and sparkling clean.

Cons:

The rooms are small.

2026-11-07 • via Nuitee
T
Teruo • couple • jp
9
快適、便利、また泊まりたい。
Pros:

スタッフの皆さんが、和かで親切、気持ち良く過ごすことが出来ました。街中でしたが、静かで快適でした。ホテルの皆さんがよくまとまっていて、より良いサービスに心掛けておられるように感じられました。立地も大変良く地下鉄、バス利用も都合よく出来ました。ホテルが市内ツアーを提供しており、安価で便利でした。

Cons:

特に無し

2026-11-07 • via Nuitee
F
francesca • solo_traveller • it
9
Perfetto per godersi l'atmosfera di South Bombay
Pros:

Non bisogna farsi scoraggiare dall'esterno, tipicamente indiano: gli interni sono tutta un'altra cosa. La mia camera, situata in un'ala di recente ristrutturazione, era piccola ma dotata di ogni comfort, moderna e persino elegante, oltre che impeccabilmente pulita. Il personale è incredibilmente gentile, la colazione buona e abbastanza variata, con piatti indiani ma non solo. Nell'insieme l'hotel perfetto per chi non ama la standardizzazione delle grandi catene internazionali, vuole vivere la confusione del "centro storico" di Mumbai e poter raggiungere i principali punti di interesse a piedi. Di fronte all'hotel c'è la fermata della metropolitana che collega Bombay Sud all'aeroporto, mentre la stazione di Churchgate è a dieci minuti a piedi. Ottimo rapporto qualità-prezzo. Cosa si potrebbe chiedere di più?

Cons:

La mia camera era affacciata all'interno, quindi di per sé silenziosa, se non fosse che gli infissi poco isolanti lasciavano passare le conversazioni rumorose di qualche vicino, o forse sorvegliante, fino a tarda notte. Risolto con tappi nelle orecchie.

2026-11-06 • via Nuitee
N
Nidhie • family_with_children • in
8
Good to Stay
Pros:

Breakfast was very good. Out of 3 rooms, one was very big. And size of 2 rooms were small.

Cons:

Only complaint was, the pressure in the bathing shower and tap was bad. Problem in taking a proper bath.

2026-11-06 • via Nuitee
N
Natalie • couple • be
8
Perfecte ligging !
Pros:

De ligging van het hotel. Perfecte ligging voor als je Zuid-Mumbai wil verkennen.
Alles ligt op wandelafstand. De ene kant Gateway of India en de andere kant het Victoria station.
Het personeel is het meest vriendelijke personeel dat ik ken. Heel behulpzaam en altijd vriendelijk.

2026-11-06 • via Nuitee
K
Koen • family_with_children • be
8
Pros:

Smile of the personnel.
Location.

Cons:

Rooms are generally appreciated unless you have an older room in the original building.

2026-11-06 • via Nuitee
I
Ivan • couple • za
8
Residency Fort
Pros:

The staff were amazing! Their hospitality is exceptional! The concierges were very helpful and Rajesh went out of his way to assist us. Breakfast was excellent. We can highly recommend this hotel.

Cons:

Unfortunately we chose the standard room for the one evening which was way too small and cramped, but the rest of the hotels facilities were great!

2026-11-05 • via Nuitee
D
David • solo_traveller • gb
10
An oasis of cool and calm in a hot and humid busy district, close to everything.
Pros:

Wonderful quite, large room on the third floor (709) at the back of the Heritage "Wing" (separate building next door to hotel). Cleaned to a high standard every day. Decent breakfast and friendly front desk with brilliant concierge services provided by Rajesh (arranging taxi's etc).

Great location.

Cons:

No complaints

2026-11-05 • via Nuitee
M
Maria Claudia • couple • pe
9
La amabilidad de su gente nos gustó
Pros:

La situación del hoteles es muy cómoda

Cons:

La relación del precio podría revisarse

2026-11-04 • via Nuitee
A
Annelies • family_with_children • be
9
Aanrader
Pros:

Zeer uitgebreid ontbijt, ruim de tijd tussen 8u en 11u; vriendelijk en behulpzaam personeel. Airco werkte goed.

Cons:

Matras van het bed was voor ons wat te zacht
Tv kregen wij niet opgezet, met hulp had het waarschijnlijk wel gelukt

2026-11-04 • via Nuitee
I
Isabella • couple • it
9
2026-11-04 • via Nuitee
D
Darren • couple • gb
9
Great value in an excellent location.
Pros:

The staff were very friendly and loved to chat

Cons:

A little moist early in the mornings. Doors banging etc.

2026-11-03 • via Nuitee
F
Flavio • solo_traveller • it
7
Pros:

Ottima posizione per muoversi in città, comunque un buon compromesso per un viaggio di lavoro

Cons:

molte riparazioni "amatoriali" alle strutture della camera, la televisione non mi si è mai accesa, cavi penzolanti e prese di corrente non fissate, il vetro del box doccia rotto e attaccato con lo scotch

2026-11-03 • via Nuitee
N
Nancy • couple • gb
9
Brilliant, welcoming and ideally located hotel
Pros:

We couldn’t rate this hotel highly enough. The staff and their level of service was incredible - everyone was friendly, attentive and gave us loads of recommendations for places to eat nearby (Ideal Corner, a Parsi cafe less than thirty seconds walk away, was excellent). Our room was comfortable with ice cold air conditioning and the breakfast was delicious. Location is perfect for first timers in Mumbai, with most attractions a short walk or taxi ride away.

Cons:

Nothing - we couldn’t fault it

2026-11-03 • via Nuitee
A
Aranzazu • family_with_children • es
10
Pros:

El personal era encantador y la ubicación perfecta. En el desayuno te servían unas dosas increibles con extra de chillies.

Cons:

Nada.

2026-11-01 • via Nuitee
Y
Yoann • solo_traveller • fr
7
2026-11-01 • via Nuitee
C
Carolyn • couple • it
10
Exceptional staying
Pros:

Perfect position close to the subway and in the Fort area which is very nice! The staff of the hotel is amazing, never had such a careful service! Also the breakfast is very good and the rooms are big, modern and clean and also soundproof. Super recommended!

Cons:

Nothing

2026-10-31 • via Nuitee
L
Louise • couple • gb
10
Excellent hotel in a great location
Pros:

The hotel is in a great location to explore the Fort area and within easy and safe walking distance of many other attractions. Our room was comfortable and clean, the breakfast is delicious and the staff are very helpful and friendly. This was our second visit and we look forward to our next stay.

2026-10-31 • via Nuitee
A
Ahmed • extended_group • in
10
2026-10-31 • via Nuitee