Berjaya Makati Hotel

Hotels
•
Berjaya Hotels & Resorts
7.5 (918 reviews)
7835 Makati Avenue Corner Eduque Street , Manila , PH
+63 2 7750 7500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Helpful and friendly staff
Spacious rooms / comfortable beds
Gym and pool available
Convenient for city center activities
Cons:
Cleanliness issues (stains, dirty linens, mold/mildew)
Aging, run-down rooms and furniture (old TV, worn carpet)
Missing basic in-room amenities (bottled water, iron, face towels)
Breakfast limited in variety and hygiene concerns
Noisy rooms / poor room locations next to elevators
Slow checkout and occasional unprofessional service

Categories

Cleanliness
6
Mixed reports: multiple guests mention dirty linens, carpet stains, mildew/mold from AC and general discoloration, though a few reviews noted rooms felt clean & comfy.
Service
9
Staff repeatedly described as helpful and friendly; isolated negatives include slow checkout and a few unprofessional interactions, but overall service is a consistent positive.
Location
9
Consistently praised: central/Makati location and convenience cited in many reviews as a major benefit.
Room Quality
6
Rooms are described as spacious by some, but many note aging, run-down condition: old/small TVs, worn carpets, shower splash issues, shaky elevators and other maintenance problems.
Amenities
6
Several missing or limited amenities (no daily bottled water, no iron, lack of table lamps, no face towels/washcloths); gym and pool mentioned positively but basic in-room amenities are lacking.
Value for Money
9
Many guests feel the central location, spacious rooms and decent beds offer good value; some complaints about extra charges (water) and upgrade refusals reduce perceived value for others.
Food and Beverage
6
Breakfast received criticism for being Asian-focused with limited Western options and some staff hygiene concerns reported; food/bev not a strong point.
Overall Experience
9
Overall mixed stay experiences: strong positives for location and staff drive high satisfaction for many guests, but persistent cleanliness and maintenance issues temper stays for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:56

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Berjaya Makati Hotel offers well-appointed rooms with modern amenities including air conditioning, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay for all guests.

Delicious Dining Options: Guests can enjoy a diverse range of Halal-certified international dishes at The B Cafe or unwind with cocktails at the T Corner. Room service is also available for those looking to dine in the comfort of their room.

Relaxation and Recreation: Take a dip in the indoor swimming pool, stay active at the fitness centre, or seek assistance from the 24-hour front desk for any queries. With free parking and easy access to nearby malls, Berjaya Makati Hotel is the perfect choice for your Manila getaway.

Important information:

Please note hotel will send an authorization form to the guest who has an advance purchase booking.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

7.5
Based on 918 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 6
Amenities: 6
Value for Money: 9
Food and Beverage: 6
Overall Experience: 9
B
Baldonanza • solo_traveller • ph
10
2026-10-31 • via Nuitee
A
AHMED • couple • sa
10
2026-10-28 • via Nuitee
S
Saleem • couple • sa
6
2026-10-27 • via Nuitee
N
Nish • couple • ie
8
Pros:

Location is excellent.

Cons:

The buffet breakfast caters more towards the Asian with no Western options.
No bottled water in the room every day, on this trip

2026-10-27 • via Nuitee
M
Mohammad monirul • couple • bd
8
2026-10-26 • via Nuitee
A
Antonio • couple • ml
8
2026-10-24 • via Nuitee
A
Arvin • solo_traveller • gb
7
Good for what it’s worth
Pros:

Great location and good for what it’s worth. The gym and pool are also plus.

Cons:

Very slow checkout process - I waited 30minutes and had to follow up on the checkout. The age of the facilities can be seen on the room, furniture and fixtures.

2026-10-23 • via Nuitee
D
Dexter • solo_traveller • ph
6
Cons:

They did not issue an official receipt because I paid at booking.com.

2026-10-23 • via Nuitee
L
Luca • solo_traveller • it
6
2026-10-21 • via Nuitee
M
Mark • solo_traveller • gb
2
2026-10-18 • via Nuitee
Z
Zalira Akmal • extended_group • my
1
I wont recommend and will not repeat my stay here.
Pros:

Its in the city cntre. Staffs were helpful and friendly

Cons:

The hotel didnt provide coffee in the room. No iron. Shower is splashing water out all directions. No bidet. Worst thing is the window lock is outside!! So anyone can open it from outside. Whats the point of locking the door??

2026-10-15 • via Nuitee
S
shajal • couple • np
1
I would never book again
Pros:

Nothing

Cons:

Unprofessional. , Time wasters

2026-10-15 • via Nuitee
A
AHMED • couple • sa
10
2026-10-13 • via Nuitee
J
Jason Bailey • solo_traveller • gb
5
2026-10-11 • via Nuitee
S
SHAHEED ISMAIL • couple • ph
4
Meh
Pros:

Staff is good 😊 aesthetic wise good

Cons:

Hotels cleanliness is a littl bad. The moment you step in the elevator you will see and feel it, a lot of discoloration in th place too it reminds me a bit of cheap motel. TV is not a smart TV like bruh it's 2026.

2026-10-10 • via Nuitee
A
Andrea • couple • au
9
Nice place in makati
Pros:

Central position, spacious rooms

Cons:

The whole facility could use an update

2026-09-20 • via Nuitee
I
Ionni • solo_traveller • it
8
2026-09-15 • via Nuitee
M
Mohammad • couple • pk
3
It’s decide next time I may not choose Birjaya hotel
Pros:

Staff is very good humble yes

Cons:

It’s not matter of like
1 - elevators (Lift) in bad conditions feel like any time incident happened when you go in lift it makes sound and always shaky till you reach your floor.
2 - tv is very old and very small size.
3 - if you ask extra water as they provide 33 mill 2 bottles for 24 hrs they demand extra money.
4 - room carpet is very bad condition looks 50 years old house keeping not use vacuums cleaners at all.
5 - Rooms light is not enough if you like light in room it not enough also no table lamp in room as normally all hotel room have it.

Hope booking.com pass all issues to Birjaya mgmt. to address the issues.

2026-09-15 • via Nuitee
J
JAMES • solo_traveller • us
5
Dissatisfied
Pros:

I was given a noisy location. I was advised to be transferred next day but they never did.

Cons:

bed is super low, room location is next to elevator, no amenities available other than toothbrush and soap.

2026-09-13 • via Nuitee
A
Arsene • solo_traveller • ph
8
2026-09-12 • via Nuitee