Berjaya Makati Hotel

Hotels
Berjaya Hotels & Resorts
7.4 (992 reviews)
7835 Makati Avenue Corner Eduque Street , Manila , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleaned Hotel Room
Location
Friendly staff
Spacious rooms
Cons:
Old furniture and carpets
Lacking cleanliness
Poor breakfast quality
Room maintenance issues

Categories

Cleanliness
5.43
Many reviews mention that the hotel is old and not clean, indicating a deteriorating standard.
Service
8.9
Positive comments about friendly and helpful staff, with notable mentions of excellent service.
Location
8.94
Strong appreciation of the hotel's central location near shopping and other attractions.
Room Quality
6.39
Rooms reported as old and some issues with maintenance; however, spaciousness and comfort mentioned.
Amenities
6.92
Amenities are outdated and in need of renovation, particularly the indoor pool.
Value for Money
7.38
Perceived as reasonable but some budget options provide better experiences.
Food and Beverage
7.43
Breakfast quality perceived as lacking with old options; some positive mentions.
Overall Experience
7.8
Mixed experiences overall, with many positive points balanced by notable faults.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:13

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Berjaya Makati Hotel offers well-appointed rooms with modern amenities including air conditioning, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay for all guests.

Delicious Dining Options: Guests can enjoy a diverse range of Halal-certified international dishes at The B Cafe or unwind with cocktails at the T Corner. Room service is also available for those looking to dine in the comfort of their room.

Relaxation and Recreation: Take a dip in the indoor swimming pool, stay active at the fitness centre, or seek assistance from the 24-hour front desk for any queries. With free parking and easy access to nearby malls, Berjaya Makati Hotel is the perfect choice for your Manila getaway.

Important information:

Please note hotel will send an authorization form to the guest who has an advance purchase booking.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 992 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 6.39
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
J
Johnry couple ph
1
2/10: if it wasnt close to the spots, we would not booked here
Pros:

Location is good, and very close to the spots

Cons:

The place is very old and smells old cabinet.

One alarming thing are the staff of the hotel. They are very rude, racist and homophobic. They treat us differently from the moment we checked in.

2026-07-25 via Nuitee
G
George-Anthony extended_group gu
8
A great and wonderful experience. This was my third stay at Berjaya.
Pros:

From our arrival to Berjaya Hotel Makati, the bell hops ,front desk, wait and dining staff were all kind, courteous, and hospitable. The Berjaya Hotel Staff were all wonderful in their efforts to make our stay at Berjaya Hotel and visit to the Philippines a pleasant and memorable experience for us to enjoy and remember. The friendly, calm, and pleasant demeanor of employee Mark Aaron Tendido is a true representation of the Mabuhay hospitality and welcoming spirit of the Filipino people. With humility and gratitude for a great hotel accommodation experience.

Cons:

That the Main Dining area on the second level is only open for breakfast. Evening dining is confined to the small space on the ground level which is at times overcrowded with human traffic. Such set-up encourages dining outside the facility.

2026-07-24 via Nuitee
A
Antoine solo_traveller fr
9
Pros:

Bon hôtel, bon accueil, chambre confortable, services agréables

2026-07-23 via Nuitee
F
Flanagan couple au
9
2026-07-22 via Nuitee
A
Andrew solo_traveller gb
10
Excellent location!
Pros:

Friendly and helpful!

2026-07-19 via Nuitee
M
Marcello solo_traveller us
9
Decent hotel accommodations for the price
Pros:

I enjoy staying here because of its central location to everything band closeness to the airport and BGC

Cons:

I really didn’t enjoy the breakfast it was very basic and bland for Filipino food. Also it would have helped if the food was kept in working heating trays I’d was Luke warm at best I rather eat somewhere else

2026-07-19 via Nuitee
D
Daniel solo_traveller gb
7
Pros:

The breakfast could be better. Apart from that. All good

Cons:

Breakfast

2026-07-18 via Nuitee
R
Robert couple ph
3
Won’t be booking here again unless it goes through serious renovation
Pros:

The pillows were nice and the staff was very friendly. The location is good many restaurants and nightlife nearby

Cons:

Where do I start….when we entered the hotel the lobby smelled like musty carpet, I didn’t feel safe using the elevators they rattle and bounce a lot. The middle elevator stopped one time before it actually reached the 8th floor coming down it stopped about 6inches above the intended floor and the doors opened.
The room is very outdated very dark at night there is no ceiling mounted light only 4 lamps, so the room is very shadowy. There was only two working outlets in the room, so we had to choose between charging our phones and having light from the lamps. If you open the curtains the people in the apartment next door are literally looking in your window and staring.
The breakfast buffet was 4/10 stars the actual buffet was terrible, if cheap chicken franks and cold sweet chilli cream dori (fish) are your thing you might like it. I gave it 4 stars because we were able to get and omelette and pancakes made to order but they to were 4/10 stars.
The pool is so cold it takes your breath away and the chlorine was very strong.

I strongly recommend looking around, there are much nicer places for less money. We are in Makati often and this has been our worst stay so far.

2026-07-16 via Nuitee
P
Pedrograbad solo_traveller es
8
2026-07-14 via Nuitee
T
traveler69 solo_traveller sa
10
فندق بسعر معقول و مكان مناسب جدا
Pros:

يقع في منطقة حيوية . و سعره جدا مناسب. و الغرف 31 متر واسعة .

Cons:

لا شي

2026-07-13 via Nuitee
J
Jean-Claude couple au
7
2026-07-10 via Nuitee
T
Tracy solo_traveller ph
6
2026-07-10 via Nuitee
P
Peter solo_traveller au
7
Pros:

The staff were friendly and efficient

Cons:

The hotel is showing its age

2026-07-09 via Nuitee
M
Madel solo_traveller ae
7
Pros:

Accesible to everywhere..

Cons:

Facility needs a little ugrade

2026-07-05 via Nuitee
H
Huyen couple de
10
2026-07-05 via Nuitee
N
Nazeem couple nl
9
It’s was super good location and the staff was very friendly and helpful
Pros:

Location and staff

Cons:

Parking was hard

2026-07-04 via Nuitee
C
Chucky solo_traveller ph
5
Pros:

Location

Cons:

Aircon very weak, nakahubad na Ako natulog pero ang hina ng aircon, room has a negative vibe and bigat ng pakiramdam ko parang may nagmumulto na hindi maintindihan

2026-07-03 via Nuitee
G
Global27225767051 Friends getaway
10
best stay
Pros:

the roms were clean and it was really comfy

2026-07-02 via Tripadvisor
I
I8843CWjayc Friends getaway
10
It waa great
Pros:

I had a good stay the service was exceptional

2026-07-02 via Tripadvisor
F
Farida Aly Hussein solo_traveller ug
9
I WILL BE BACK
Pros:

I love starbucks so the location was great.
The room was amazing bcoz the bed was so comfy and the room was very spacious.

Cons:

Nothing,all was amazing.

2026-07-02 via Nuitee