Hotel Providence

Hotels
•
Trademark
8.6 (935 reviews)
139 Mathewson Street , Providence , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean facilities
Cons:
Inconsistent breakfast options
Noise from heaters
Safety concerns in the area

Categories

Cleanliness
8.15
The hotel is clean and exceptional, with some mentions of tired facilities and standards slipping.
Service
9.15
Service is consistently praised as great and helpful, particularly by staff like April.
Location
9.15
It’s convenient to downtown attractions, with several positive remarks about the location.
Room Quality
8.15
Rooms were clean but some guests mentioned outdated decor and noise issues.
Amenities
8.65
Amenities were generally acceptable, but some guests found limited breakfast options.
Value for Money
8.65
Fair price for the location with decent service and amenities.
Food and Beverage
8.15
Breakfast was good overall, but some guests noted it could be improved and limited on weekdays.
Overall Experience
8.75
Overall a lovely stay with enjoyable experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:29

Property Description

Art and Literature Themed Boutique Hotel:
Experience a unique stay at Hotel Providence, where art and literature come together to create a one-of-a-kind boutique hotel experience. The property, nestled in downtown Providence's vibrant arts and entertainment district, offers a glimpse into history while providing modern comfort.

Timeless Rooms with Vintage Charm:
Indulge in the charm of the well-appointed rooms at Hotel Providence, featuring vintage furniture, classic novels for leisure reading, and cozy robes for relaxation. The blend of modern amenities with historic touches like marble flooring in the en suite bathrooms ensures a comfortable and memorable stay.

Convenient Access to Entertainment and Dining:
Immerse yourself in the local arts scene with the hotel's proximity to Providence Performing Arts Center and Trinity Repertory Company. After a show, explore the award-winning restaurants nearby for a delightful culinary experience. Book your stay at Hotel Providence for a truly enchanting getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.6
Based on 935 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
N
Nancy • solo_traveller • us
8
We enjoyed this hotel (with the exception of lacking food on buffet
Pros:

Great location, very comfortable beds, clean rooms

Cons:

Buffet breakfast ran out of milk, cream, fruit and cereal. Desk clerk was busy checking someone in so couldn’t refill it. We had to be somewhere so we couldn’t wait

2026-05-30 • via Nuitee
F
Fatima • couple • us
8
2026-05-30 • via Nuitee
S
Somnath • solo_traveller • in
8
2026-05-29 • via Nuitee
J
Juliana • family_with_children • cl
7
Hotel was as expected, but the street in which hotel is located feels unsafe with lots of homeless
2026-05-28 • via Nuitee
R
Rachel • solo_traveller • ca
4
It was reasonable
Pros:

The property needs a refresh

Cons:

It was tired; unfortunately opposite to a Church Community kitchen for individuals living on the street. The area felt unsafe.

2026-05-28 • via Nuitee
P
Paul • couple • us
8
Good downtown area minus the homeless
Pros:

Room was really nice. Most of staff was really friendly

Cons:

The morning guy at front desk was really dry and unfriendly. Also homeless people from across the street by the church

2026-05-28 • via Nuitee
J
JEAN-MICHEL • couple • fr
9
Professionnalisme
Pros:

Situation dans la ville et calme

Cons:

Rien à dire

2026-05-27 • via Nuitee
P
Priscila • family_with_children • us
6
Cons:

We were at the 5th floor without elevator, with 3 kids and lots of luggages 🫠

2026-05-27 • via Nuitee
M
Marina • couple • br
3
2026-05-27 • via Nuitee
G
Gyanendra • family_with_children • us
8
Great!
Pros:

Comfortable, downtown location, close to Brown- we were there for graduation.

Cons:

Breakfast hours/window could be longer/wider.

2026-05-26 • via Nuitee
M
Melissa • extended_group • us
6
Pros:

Excellent location and rooms were nice

Cons:

Lack of communication. I found a bug in my bed and I put it in a baggy and took it to the front desk. I talked with Sebastian and he was very kind and pleasant and switched our rooms for us, which was very nice. He told me he'd have management reach out to me the next day to discuss if it was investigated and if that was a bed bug (I have no idea if it was) I have called twice with no return call from management, and it has been a week, so I am now leaving a review in hopes of hearing from someone.

2026-05-25 • via Nuitee
J
Judith • couple • us
8
It was ok
Pros:

It was ok

Cons:

The restaurant

2026-05-25 • via Nuitee
R
Roxanne • solo_traveller • us
7
Disappointing cleanliness
Pros:

Convenience, staff was cordiak.

Cons:

Dirty window treatments with noticeable stains. Broken bathroom toiletries->conditioner dispenser detached from wall with remanent adhesives on shower wall.

2026-05-24 • via Nuitee
J
Julio • couple • us
10
2026-05-23 • via Nuitee
M
Mary M • solo_traveller • us
4
Great location, service is lackluster
Pros:

The location was perfect.

Cons:

The bed was hard. The continental breakfast was minimal at best. The tea station was not well-maintained. The front desk person at check-in and check-out were not very helpful. My checkout receipt wwd incorrect and front desk person refused to change it. I will not stay there again.

2026-05-23 • via Nuitee
S
Sophie D • solo_traveller • fr
8
2026-05-21 • via Nuitee
M
Marine • solo_traveller • us
8
2026-05-20 • via Nuitee
H
Helene • solo_traveller • fr
7
Pros:

Le personnel et l'emplacement

Cons:

Poubelle de salle de bain non vidée

2026-05-19 • via Nuitee
V
Viktoriya • family_with_children • us
10
Beautiful Historic Hotel in the Heart of Providence
Pros:

A wonderful historic hotel located right in the heart of Providence. We absolutely loved our stay here. The rooms were large, clean, and very comfortable.

The hotel itself is beautiful, with a stunning lobby and entrance area that creates a very elegant and charming atmosphere. We truly enjoyed staying here and would happily come back again.

Cons:

As a recommendation, I would suggest cleaning the drains in sinks, bathtubs, and showers more often. Many guests have long hair, so the drains can clog very quickly. Because of this, water starts building up in the sinks and shower areas and can splash everywhere, which is not very comfortable.

I would really recommend paying a bit more attention to regular drain cleaning. This is actually a common issue in many hotels, so I simply wanted to mention it as helpful feedback.

2026-05-19 • via Nuitee
J
Julianne • couple • us
10
It was a prefect hotel for our wedding weekend.
Pros:

We had a suite for our wedding weekend and it was a perfect space for me to get ready with my Bridesmaids and peaceful to stay over after the wedding. The staff was very friendly. And were so accommodating with our dog. We had no problems.

2026-05-18 • via Nuitee