Hotel Providence

Hotels
Trademark
8.6 (1025 reviews)
139 Mathewson Street , Providence , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean facilities
Cons:
Inconsistent breakfast options
Noise from heaters
Safety concerns in the area

Categories

Cleanliness
8.15
The hotel is clean and exceptional, with some mentions of tired facilities and standards slipping.
Service
9.15
Service is consistently praised as great and helpful, particularly by staff like April.
Location
9.15
It’s convenient to downtown attractions, with several positive remarks about the location.
Room Quality
8.15
Rooms were clean but some guests mentioned outdated decor and noise issues.
Amenities
8.65
Amenities were generally acceptable, but some guests found limited breakfast options.
Value for Money
8.65
Fair price for the location with decent service and amenities.
Food and Beverage
8.15
Breakfast was good overall, but some guests noted it could be improved and limited on weekdays.
Overall Experience
8.75
Overall a lovely stay with enjoyable experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:29

Property Description

Art and Literature Themed Boutique Hotel:
Experience a unique stay at Hotel Providence, where art and literature come together to create a one-of-a-kind boutique hotel experience. The property, nestled in downtown Providence's vibrant arts and entertainment district, offers a glimpse into history while providing modern comfort.

Timeless Rooms with Vintage Charm:
Indulge in the charm of the well-appointed rooms at Hotel Providence, featuring vintage furniture, classic novels for leisure reading, and cozy robes for relaxation. The blend of modern amenities with historic touches like marble flooring in the en suite bathrooms ensures a comfortable and memorable stay.

Convenient Access to Entertainment and Dining:
Immerse yourself in the local arts scene with the hotel's proximity to Providence Performing Arts Center and Trinity Repertory Company. After a show, explore the award-winning restaurants nearby for a delightful culinary experience. Book your stay at Hotel Providence for a truly enchanting getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.6
Based on 1025 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
J
Jonathan family_with_children gb
7
2026-07-25 via Nuitee
W
WenC. solo_traveller tw
8
2026-07-25 via Nuitee
B
Bruno couple us
9
2026-07-24 via Nuitee
C
Catherine couple us
10
2026-07-22 via Nuitee
S
Stephanie couple us
7
It was nice and comfortable
Pros:

The bed was very comfortable and it seemed centrally located

Cons:

They need to fix elevator floor

2026-07-20 via Nuitee
C
Chris couple us
8
2026-07-20 via Nuitee
A
Ashley solo_traveller us
8
Overall I truly enjoyed my stay!! GREAT hotel
Pros:

Loved that the customer service was amazing and I really enjoyed my hotel and the old English hotel decor

Cons:

I wish that the carpet in my hotel room was a little cleaner, and the water was hotter.

2026-07-20 via Nuitee
P
Pedro couple pt
7
2026-07-19 via Nuitee
C
Carolyn family_with_children us
9
2026-07-19 via Nuitee
H
Hannah Marie family_with_children us
4
2026-07-18 via Nuitee
P
Philippe couple fr
7
Pros:

Central location

Cons:

Outdated
Small gym in the basement

2026-07-17 via Nuitee
D
Declan family_with_children ie
7
My check-in experience was so poor Im struggling to say nice things about this hotel.
Pros:

Location is very good. Very central. A bit of a hike to get to the room but overall the room was nice and clean.

Cons:

When you arrive at a hotel the least you expect from the receptionist is a smile and a welcome. I came through the door in heavy rain and approached the front desk with no one else in sight only the receptionist. She didnt look directly at me and simply said "checking in?" and I said "no hello? no welcome to our hotel?" She looked up, stone faced and said "hello" in a sarcastic tone. The rudest and coldest check-in experience ever. If you dont greet arriving guests with a smile you should be fired.

2026-07-17 via Nuitee
G
Greg solo_traveller us
8
Pros:

Lovely building. AC was serviceable but not exceptional. Pm staff was awesome. Morning was meh. Valet guys were awesome. Overall, a very good hotel that we'd stay at again.

2026-07-16 via Nuitee
M
Maxine couple us
10
Great location and staff
Pros:

The location was excellent.
The room was big with a great shower.

2026-07-16 via Nuitee
Y
Yehuda solo_traveller us
8
Pros:

Friendly, Courteous staff, very good location.
The room was clean and comfortable.

Cons:

Poor lighting.

2026-07-16 via Nuitee
D
Deirdre extended_group us
10
Pros:

Downtown location to Performing Arts Center

2026-07-16 via Nuitee
E
Emily family_with_children ca
1
Too scared to enter hotel
Pros:

It seemed nice from the description

Cons:

It is across the street from a homeless shelter. When we arrived we were greeted by a group of 20 vagrants hanging out in the street and one walked right by our car. No one from the hotel came out to greet us or ask if we needed valet parking (we had stopped in the valet parking). We were too scared to get out of the car. Do not understand why booking.com has this hotel listed.

2026-07-15 via Nuitee
M
Mike couple ca
9
2026-07-15 via Nuitee
T
Thomas couple us
4
Beautiful old hotel, very accommodating service, weak continental breakfast, very poor location. Overpriced
Pros:

Charming hotel

Cons:

Located across from a very active homeless shelter where the clients just congregate on the sidewalks

2026-07-13 via Nuitee
J
jennifer couple us
10
The staff was absolutely amazing! The front desk guy (tall red hair) went above and beyond!
Pros:

The property was fine.

Cons:

N/a

2026-07-11 via Nuitee