Hotel Palma Real

Hotels
8.4 (527 reviews)
Sabana Norte, (200 Metros Norte del ICE) , San José , cr

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Buena ubicación
Amabilidad del personal
Cons:
Habitaciones con problemas
Desayuno limitado

Categories

Cleanliness
8.31
La limpieza fue mencionada positivamente, pero hay que considerar que algunas habitaciones tenían problemas.
Service
9.28
Servicio del personal fue calificado como amable y servicial en múltiples reseñas.
Location
9.32
Ubicación excelente destacada por su cercanía a lugares de interés.
Room Quality
7.77
Algunas habitaciones eran descritas como antiguas y con problemas como un lavabo con fugas.
Amenities
7.8
La variedad en el desayuno fue mencionada como limitada.
Value for Money
8.26
Relación precio-calidad fue vista como buena, pero el costo del parking y el desayuno fue criticado.
Food and Beverage
7.81
Desayuno mencionado como limitado en opciones, aunque rico en sabor.
Overall Experience
8.68
Experiencia general bien valorada, con algunos contratiempos que afectan la calificación.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:34

Property Description

Central Location near La Sabana Park
Hotel Palma Real is conveniently located just 400 meters from the iconic La Sabana Park, making it the perfect choice for nature lovers and sports enthusiasts visiting San José.

Modern Comfort and Convenience
Experience comfort at its best in our modern, air-conditioned rooms equipped with essential amenities such as a TV, coffee maker, and a private bathroom with complimentary toiletries.

Convenient Facilities and Services
Enjoy a complimentary buffet breakfast at our on-site restaurant, unwind at the bar, and take advantage of our gym, free Wi-Fi, free parking, and 24-hour reception for a hassle-free stay.

Book your stay at Hotel Palma Real now and indulge in a memorable experience in San José!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 527 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
O
OMilerova • family_with_children • cz
9
Very enjoyable and decent accommodation
Pros:

nice location, can do easy walks around, breakfast was fine, you can also sit outside

2026-07-04 • via Nuitee
R
Rosaura • solo_traveller • cr
8
Pros:

Atención en el restaurante

Cons:

El aire acondicionado

2026-07-02 • via Nuitee
G
Gustavo • solo_traveller • cr
8
Pros:

Bien ubicado y seguro. El desayuno incluido muy variado y bueno.

Cons:

Nos hicieron un cargo en la tarjeta para reservar por medio de la plataforma al llegar allá nos hicieron otra y la original aún aparece pendiente no se eliminó. Además nos pidieron la tarjeta física que no teníamos pues es digital. El trato en recepción no fue el más agradable. El cóctel de bienvenida no es nada bueno.

2026-07-02 • via Nuitee
G
Giovanni • extended_group • cr
10
2026-07-01 • via Nuitee
M
Morales • extended_group • cr
4
2026-07-01 • via Nuitee
A
Adriana • family_with_children • cr
10
Pros:

Desayuno, personal amable

Cons:

El parqueo

2026-06-29 • via Nuitee
Y
yuning • couple • cr
10
2026-06-28 • via Nuitee
D
Diego • couple • cr
8
2026-06-27 • via Nuitee
D
Diego • couple • cr
8
2026-06-27 • via Nuitee
M
Maria • extended_group • cr
10
2026-06-27 • via Nuitee
C
Chavarria • extended_group • us
10
2026-06-27 • via Nuitee
B
Brìscila • couple • cr
10
2026-06-23 • via Nuitee
I
Irene • couple • cr
9
Pros:

Cercanía al lugar de la actividad

Cons:

Cocina cierra temprano

2026-06-23 • via Nuitee
K
Karina • family_with_children • cr
7
Pros:

La ubicación estuvo súper

2026-06-18 • via Nuitee
M
MANUEL • extended_group • pt
8
2026-06-13 • via Nuitee
A
Allan • couple • cr
10
Muy ameno y una compañia excelente
Pros:

Habitacion confortable y limpia, desayuno excelente y ubicacion tambien

2026-06-07 • via Nuitee
F
feiyu • solo_traveller • cn
5
Caused many trouble to us, we need to call our bank and block our credit card for emergency.
Pros:

Location is fine and with good French restaurant next to hotel.

Cons:

The chosen of employees need to be double careful, especially on the personality and honesty.
Me and my friend had very bad moments, which was caused by one employee, who was fired like two days later, due to similar bad behaviors to other guests.
From the case hotel can say it is the employee’s mistake; but for ur guests, it is your hotel responsibility and mistakes is all your hotel’s.

2026-06-07 • via Nuitee
S
Sandra • solo_traveller • py
9
2026-06-05 • via Nuitee
C
chalen • solo_traveller • cr
9
Cons:

The parking.

2026-06-05 • via Nuitee
M
Moraga • family_with_children • cr
10
confortable
Pros:

buen servicio en general

Cons:

no tengo quejas

2026-06-04 • via Nuitee