Elevate Hotel at Sierra Blanca Ruidoso

Hotels
•
Ascend Collection
8.9 (713 reviews)
26070 US Highway 70 West , Ruidoso , us
+1 575-449-2703

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly Service
Great Breakfast
Good Location
Cons:
Unexpected Fees
Cold Room
Difficult Thermostat

Categories

Cleanliness
8.33
Generally clean, specific mentions of dirty couches in review.
Service
9.1
Positive feedback about staff being friendly and helpful.
Location
9.14
Great location with access to trails, shops, food, and casinos.
Room Quality
8.59
Rooms were clean and roomy, but some found them sterile.
Amenities
9.02
Good amenities including a clean pool and jacuzzi.
Value for Money
8.68
Some complaints about unexpected fees but overall reasonable.
Food and Beverage
9.33
Outstanding breakfast experience as highlighted by multiple reviews.
Overall Experience
9
Overall great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:20

Property Description

Luxurious Accommodations
Elevate Hotel at Sierra Blanca Ruidoso offers elegantly designed rooms with modern amenities including flat-screen TVs, microwaves, and refrigerators. The private bathrooms are equipped with hairdryers for your convenience.

Relaxation and Recreation
Guests can unwind in the indoor pool or soak in the hot tub after a day of exploring nearby attractions like the Hubbard Museum of the American West and Ruidoso Downs Race Track. The perfect way to rejuvenate during your stay.

Delicious Breakfast Options
Start your day right with a complimentary American breakfast served each morning. Fuel up for your adventures in Cloudcroft or at Bonito Lake, both a short distance away.

Book now for a memorable stay at Elevate Hotel at Sierra Blanca Ruidoso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Energy costs are not included in the price and will be charged according to guest use, upon departure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 713 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 9.02
Value for Money: 8.68
Food and Beverage: 9.33
Overall Experience: 9
R
Reina Igraine • couple • us
10
Pros:

I appreciate the cleanliness and pleasant aroma throughout the hotel.

2026-07-22 • via Nuitee
G
Guillermo • solo_traveller • us
10
2026-07-20 • via Nuitee
D
Deanna • solo_traveller • us
9
Great
Pros:

Bed and cleanliness

Cons:

Parking lot pot holes everywhere

2026-07-16 • via Nuitee
T
Tanner • solo_traveller • us
10
Peaceful and restful
Pros:

Great friendly staff and clean facilities!

Cons:

I couldn’t stay longer

2026-07-15 • via Nuitee
Y
Yvette • solo_traveller • us
10
Pros:

Staff was very friendly and helpful. Rooms were nice and clean

2026-07-13 • via Nuitee
B
Beverly • couple • us
10
We will book again and again and again
Pros:

Everything you could, or would like, or want, Elevate has it, a very good stay and good night sleep

Cons:

We have been going to Ruidoso for years and never have stayed at the Elevate, we sadly missed and overlooked this hotel because it does not have curb appeal, never noticed it before because it sits off the highway a bit. good reviews are why we booked and we were very happy with our stay.

2026-07-05 • via Nuitee
K
Kenisha • couple • us
8
Great start for a decent price
Pros:

Friendly staff, very accommodating

Cons:

Too much chlorine in pool :(

2026-07-03 • via Nuitee
S
Shannah • extended_group • us
10
2026-07-02 • via Nuitee
A
Alderete • solo_traveller • us
10
2026-06-29 • via Nuitee
N
Narissa • solo_traveller • us
10
2026-06-28 • via Nuitee
M
Moses • family_with_children • us
10
Great staff! Great service!
Pros:

The staff was excellent

Cons:

N/A

2026-06-24 • via Nuitee
T
Toscano • solo_traveller • us
7
2026-06-23 • via Nuitee
D
Dora • couple • mx
7
Regular
Pros:

Nada

Cons:

Relacion precio-cuarto

2026-06-23 • via Nuitee
A
Anthony • family_with_children • us
10
2026-06-23 • via Nuitee
B
Brutcher • solo_traveller • us
6
2026-06-16 • via Nuitee
G
Gladys • couple • us
10
2026-06-16 • via Nuitee
D
Dilshod • couple • us
1
Heck No
Pros:

Nothing at this time.

Cons:

We only stayed for one night, but our experience left us very disappointed.

This is not about the $15 fee itself. It is about how guests are treated and the lack of transparency. When we checked in, the front desk explained that we could be charged if anything in the room was damaged, but they never mentioned a mandatory service fee. The next morning, I was surprised to see the charge on my receipt.

Had this fee been disclosed at check-in, I would have addressed it immediately. Instead, it appeared after our stay, which felt unfair and misleading. When I asked for a refund, I was told they could not refund it. I disagree with that decision because guests should not be charged fees that were never clearly explained to them.

Good customer service starts with honesty and clear communication. If a hotel is going to charge additional fees, guests deserve to know about them before they stay, not after.

I want future guests to be aware of this before booking. Make sure to ask about any extra fees at check-in so you do not face the same surprise. Unfortunately, this experience left a negative impression, and I am very disappointed with how the situation was handled.

2026-06-15 • via Nuitee
E
Erika • family_with_children • us
6
Na
Pros:

Me

Cons:

Na

2026-06-08 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-06-08 • via Nuitee
J
Jaime • solo_traveller • us
10
A very good stay!
Pros:

Breakfast was very good. Room was very quiet.

Cons:

Can't really complain.

2026-05-15 • via Nuitee