Renaissance Chicago O'Hare Suites Hotel

Hotels
•
Renaissance Hotels & Resorts
8.1 (727 reviews)
8500 West Bryn Mawr Avenue , Chicago , US
+1 773-380-9600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Generous room size
Attentive staff
Clean facilities
Good dining experiences
Cons:
Internet not free
High parking fees

Categories

Cleanliness
8.21
Guests reported rooms were spacious and very clean.
Service
8.68
Multiple reviews praised the attentive service from staff, particularly from Becky.
Location
8.22
Great location in relation to O'Hare, providing convenience.
Room Quality
8.17
Rooms were described as spacious and comfortable with good amenities.
Amenities
7.8
Amenities such as an on-site restaurant and Starbucks were appreciated.
Value for Money
7.76
Guests felt they received good value considering the convenience and service.
Food and Beverage
8.21
Dining experiences were rated positively with good meal recommendations.
Overall Experience
7.78
The overall stay was solid, with guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:48

Property Description

Luxurious All-Suites Hotel Near O'Hare International Airport

Spacious Suites with Modern Amenities: Each suite at Renaissance Chicago O'Hare Suites Hotel features 2 LCD TVs, a separate living room with a sofa bed, and a dining area, ensuring a comfortable stay for all guests.

Delicious Dining Options: Indulge in American cuisine at Asado Urban Grill for breakfast, lunch, and dinner, or sip on expertly crafted cocktails at R Bar, both offering a vibrant dining experience. Room service is also available for ultimate convenience.

Relaxation and Recreation: Enjoy a refreshing swim in the indoor pool, unwind in the hot tub, or stay active at the on-site fitness center. Additionally, take advantage of the meeting room and event space for any business or social gatherings.

Book your stay at Renaissance Chicago O'Hare Suites Hotel for a luxurious and convenient experience near O'Hare International Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast rates are for 2 people per room. Additional guests can purchase the breakfast buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 727 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.21
Overall Experience: 7.78
A
Anup • family_with_children • us
9
2026-09-10 • via Nuitee
T
Tom • solo_traveller • us
10
Great airport hotel
Pros:

Very clean
Nice size room
Good work out facility
Location to airport
Very good staff.

2026-09-10 • via Nuitee
S
Susan E • solo_traveller • us
10
2026-09-10 • via Nuitee
J
Jeyavudeen • family_with_children • ca
8
Stay was very good, room / house keeping is quick and responsive, just the building is old
Pros:

Room and staffs

Cons:

Hall Carpets smelly and bath tub need cleaning

2026-09-07 • via Nuitee
L
Letizia • solo_traveller • ch
1
Cons:

The experience with the hotel has been far from acceptable. I can live with the outdated room, with no amenities in the bathroom, with the limited selection at breakfast, with the fact that they charge for WiFi, but now the property is refusing to issue the full invoice for my stay so if you travel to Chicago for business do not choose Renaissance O’Hare or your expense report will become a nightmare.
In transparency the hotel issued an invoice for my breakfast but at my request to provide the full invoice including the room rate I paid for, they turned unresponsive via email and are not returning calls. Booking is equally negligent in following up with the property and has solved nothing to
Date. The whole ordeal is making me question the practices at Marriott Group and also the advantages of being a genius 3 member.

2026-09-07 • via Nuitee
A
Amy • solo_traveller • us
3
2026-09-07 • via Nuitee
A
Amy • solo_traveller • us
7
Pros:

Good location close to airport. Great shuttle.

2026-09-06 • via Nuitee
M
Michael • family_with_children • us
5
Cons:

Room cleanliness and pest control.

2026-09-04 • via Nuitee
B
Bianca • couple • us
10
Cons:

n/a

2026-09-04 • via Nuitee
M
Martell • couple • us
10
Clean and friendly
Pros:

Cleaneness

Cons:

Parking

2026-09-04 • via Nuitee
D
Daniela • couple • us
10
Súper
Pros:

Todo

Cons:

Nada

2026-08-31 • via Nuitee
J
Jacob • extended_group • us
9
2026-08-24 • via Nuitee
S
Starla • family_with_children • us
3
I reserved a room at a 4-star hotel but apparently stayed at a 1-star hotel.
Pros:

I liked the pool and hot tub, which were the main two reasons we chose this specific hotel. The staff was also mostly friendly and helpful but did not communicate reservation changes to me at check-in and did not follow up with me when I called about the broken TV in my room. However, when I talked to the front desk agent at check out about my issues, they did get me a discounted price on the room and parking for my troubles, so I appreciated that.

Cons:

It was not disclosed to me at check-in that my room had been changed from my reservation, so I went into the room with the expectation that it would be what I purchased and was highly disappointed that it was not. I was told this was because I didn't prepay so they gave my room away, which is a weird policy to have in place considering there's already a cancellation policy and I did not cancel. I was told my wifi would be complimentary, but it still took me to the paywall after I tried to log in. I did not have a working TV and called to get it fixed but no one came. I did not have sheets for the pull-out sofa but since I didn't hear from anyone regarding the TV, I didn't bother calling about it. The fact that you have to purchase the breakfast package and then it only covers 2 breakfasts is also very ridiculous. The nickel and diming of every single thing was crazy and disappointing. I work front desk at a hotel and if any of my guests experienced what I did, I would be appalled and embarrassed.

2026-08-17 • via Nuitee
R
Reginald • solo_traveller • us
10
2026-08-15 • via Nuitee
R
Raven • extended_group • us
10
2026-08-13 • via Nuitee
W
Welby • extended_group • us
8
2026-08-11 • via Nuitee
J
Janet • family_with_children • us
8
My stay was enjoyable.
Pros:

The location was a little too far from downtown. But I enjoyed the hotel it was clean, friendly staff, and the rooms were spacious for my family.

Cons:

The location it was far from downtown.

2026-08-10 • via Nuitee
A
Administrator • solo_traveller • us
7
Good stay close to airport.
Pros:

Location

Cons:

Guests hairs on shower walls and floor. No bottle water amenity. Stains on desktop. Restaurant close before midnight

2026-08-10 • via Nuitee
M
Mahmoud • family_with_children • us
10
Good
Pros:

Good

Cons:

No microwave in the room

2026-08-05 • via Nuitee
H
HSINHUNG • couple • tw
8
Pros:

The room is very clean, and the air conditioning works great. However, I am a Marriott member, but I was unable to sign in with my membership account to access the free Wi-Fi.

2026-08-03 • via Nuitee