Continental Inn

Hotels
7.8 (889 reviews)
414 Ocean Street , Santa Cruz , US
+1 831-429-1221

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Clean property
Friendly staff
Pet friendly
Cons:
Dead bugs in bed
High pet fee
Broken coffee maker
Noisy area

Categories

Cleanliness
6.76
Some reviews mentioned issues like dead bugs in bed and odors in the room.
Service
8.23
Staff received mixed feedback; some were friendly but others were described as disinterested.
Location
9.27
Many reviews praised the hotel's convenient and centralized location.
Room Quality
7.22
Rooms varied in quality; some guests appreciated spaciousness and comfort while others noted issues.
Amenities
7.75
Amenities like the pool and jacuzzi received mixed reviews, with some complaints about temperature.
Value for Money
6.71
Several guests felt the rates were too high given the overall experience.
Food and Beverage
8.26
Coffee makers available in rooms, but no specific mentions of food services.
Overall Experience
8.23
Overall sentiment was mixed; some guests would return while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Convenient Location
Located just a 5-minute drive from the Santa Cruz Boardwalk, Continental Inn offers easy access to the best attractions in the area. Water Street and Santa Cruz town centre are within a 5-minute walk, providing guests with plenty of dining and shopping options.

Comfortable Accommodation
The hotel features spacious rooms equipped with modern amenities such as a satellite TV with HBO channels, a microwave, and a fridge. Each room also includes a hairdryer and tea/coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub or take advantage of the free WiFi throughout the property. The 24-hour reception and on-site parking add convenience to your stay at Continental Inn Santa Cruz.

Book now for a relaxing and enjoyable stay at Continental Inn Santa Cruz!

Important information:

There is a fee for early check-in (before 15:00) or late check-out (after 12:00). Please contact hotel in advance for more details.

The pet fee is $30 per night, per pet. Pets may not be left unattended in the room.

Annex King rooms are located in the Annex Building, across the street from the Main Building.

When booking a nonrefundable reservation, no modifications to the reservation are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

7.8
Based on 889 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.23
H
Henry • couple • us
9
2026-09-18 • via Nuitee
S
Sophie • couple • au
10
2026-09-18 • via Nuitee
R
Rosemarie • extended_group • us
9
2026-09-17 • via Nuitee
T
Taylor • extended_group • us
5
Glad to have a cheap place to stay, but wouldn’t do it again. Think of it like couch surfing.
Pros:

Staff was really nice and helpful. Location close to boardwalk.

Cons:

Extremely run down. Our bedding was clean, but God forbid you look at the walls and baseboards of the room. Liquid stains everywhere. The floor in the bathroom was wobbly and loose. Paper thin walls. Parking was almost impossible due to tight spaces.

2026-09-13 • via Nuitee
I
Ivo • extended_group • de
9
2026-09-09 • via Nuitee
D
David • solo_traveller • us
7
Tight bit Nice
Pros:

The Patel family is very kind and attentive to the customers. The room was clean and simple.

Cons:

A little pricey for the size but it was Labor Day weekend and Santa Cruz and vicinity are expensive.
Our neighbors above us on first night were a bit unruly way late into the night (like from midnight to 1:30 am.

2026-09-08 • via Nuitee
6
69ragtop • solo_traveller • us
7
Pros:

Room was clean, location in SC was good. This was a last minute trip and I was pleased with getting a room on short notice.

Cons:

Not much other than the appearance of the Jacuzzi. The Jacuzzi is wrapped in old wood fencing and resembles an outhouse. I need to mention this as it is in no way inviting. It is in the parking lot, surrounded by parked cars.

2026-09-08 • via Nuitee
O
oscar • solo_traveller • us
10
Pros:

I love the stay 😁

Cons:

the rate was kinda Higher than usual but it was great near downtown and 10 minutes away from the beach 🏖️

2026-09-08 • via Nuitee
G
Giulia • extended_group • it
7
Pros:

Struttura comoda, pulita e ben organizzata

Cons:

Posizione un po isolata

2026-09-02 • via Nuitee
M
Michael • couple • us
8
2026-08-31 • via Nuitee
J
Juana • solo_traveller • us
10
El mejor hotel
Pros:

Es un lugar tranquilo y limpio

2026-08-31 • via Nuitee
C
Countouriotis • couple • us
7
2026-08-29 • via Nuitee
H
Hossein • solo_traveller • us
9
It’s a budget friendly place.
Pros:

The staff were polite and very helpful.
The room was equipped with whatever I needed.

Cons:

Unfortunately there were much noises.

2026-08-29 • via Nuitee
J
jon • solo_traveller • es
9
2026-08-28 • via Nuitee
L
Logan • solo_traveller • us
7
Simple and easy.
Pros:

Easy to find, good location.

Cons:

Busy street. Can be a little noisy at night.

2026-08-26 • via Nuitee
S
Spinardi • family_with_children • us
10
It was overall a phenomenal stay
Pros:

Two bedroom hotel, cute hot tub, good location

Cons:

Have to cross street busy to get to hottub

2026-08-26 • via Nuitee
R
Richard • couple • us
7
Ok a little overpriced. Not worth more than $80
Pros:

Staff and location but could be problem on busier day

Cons:

Pool was blah

2026-08-25 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Everything

2026-08-24 • via Nuitee
F
Fabio • couple • it
4
Per fortuna una sola notte
Pros:

Poco realmente

Cons:

Pulizia scadente e assenza di colazione, inefficienza al desk, dopo aver pagato regolarmente con carta in sede, il loro sistema non rilevava il pagamento e volevano farci ripagare per poi eventualmente rimborsarci

2026-08-24 • via Nuitee
C
Chavez • couple • us
10
2026-08-24 • via Nuitee