Costa Club Punta Arena - Todo Incluido

Hotels
Boulevard Francisco Medina Ascencia 1737 , Puerto Vallarta , mx

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable facilities
Cons:
Lack of cleanliness
Poor food quality
Maintenance issues

Categories

Cleanliness
6.75
Several reviews mentioned a lack of cleanliness in common areas, affecting overall impression.
Service
8.25
Most reviews highlighted friendly staff; however, some comments noted inconsistent service quality.
Location
8.25
The location is frequently praised as convenient and enjoyable, near key attractions.
Room Quality
7.75
Mixed sentiments; some reported issues with water and amenities, but overall satisfactory.
Amenities
7.75
Facilities noted as nice but lacking in necessary maintenance and variety in offerings.
Value for Money
6.75
Many noted that the services and food provided did not meet the expectations set by pricing.
Food and Beverage
6.25
Food quality mentioned negatively in several reviews; variety and taste were significant concerns.
Overall Experience
8.25
While there were notable drawbacks, many guests indicated enjoyable stays facilitated by the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:52

Property Description

Beachfront Paradise in Puerto Vallarta

Luxurious Amenities: Enjoy 3 outdoor pools, a kid's pool, a solarium, and 2 on-site restaurants at Costa Club Punta Arena. Indulge in delicious meals at "La Iguana" fast food bar.

Convenience at Your Fingertips: Stay entertained with cable TV in your room and rest easy knowing safety deposit boxes and ironing facilities are available. Benefit from our tour desk, concierge services, and on-call doctor for a worry-free stay.

Prime Location: Just minutes away from the beach and downtown Puerto Vallarta, with easy access to the Augustin Flores Sports Stadium and the airport. Experience the best of Mexico at our all-inclusive beach resort.

Book your stay at Costa Club Punta Arena now for an unforgettable vacation experience!

Important information:

Reservations that involve the date December 31 will have to be paid in full no later than December 1 by deposit or transfer. The New Year's Eve Gala Dinner for adults and children from 7 years old is already included in the total of your reservation. In case of children between 2 and 6 years old, the guest must pay directly at the hotel the amount of 375 MXN for each child for the New Year's Eve Gala Dinner.

In case of reservations of 5 rooms or more, the hotel will contact the agency to manage the special conditions for deposit and cancellation. If the hotel cannot communicate with the guest and/or the agency and the deposit is not made under the conditions determined by the hotel, the cancellation of the reservations will be requested. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Location

Guest Reviews

Cleanliness: 6.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 6.25
Overall Experience: 8.25
V
Verdusco Rivera • solo_traveller • mx
8
Pros:

La tranquilidad

Cons:

El buffet insípido, aves dentro del restaurante comiendo de las charolas de la comida, alberca sucia.

2026-08-29 • via Nuitee
M
Martin • solo_traveller • us
5
We did not expect that the pool was that crowded, was too small and no way to use the beach in this are.
Cons:

The crowd

2026-08-25 • via Nuitee
L
loranka • solo_traveller • mx
9
2026-08-24 • via Nuitee
S
SONIA IVETTE • solo_traveller • mx
8
Muy buen hotel ! Lo recomiendo
Pros:

Me gustó las albercas, la comida, el show nocturno es genial la persona que dirige el show super, la limpieza, la jardineras bien cuidados de verdad me encanto el hotel, espero regresar algun día

Cons:

Que no había Internet en el cuarto no pude ver la tele en la noche y nunca agarro el WiFi en la habitación, y nuestra cerradura fallo no abría la puerta cuando llegamos de cenar tubo q ir el técnico. Debería haber más variedad de comida

2026-08-20 • via Nuitee
P
Padilla • solo_traveller • mx
5
Pros:

Buen trato del personal, hotel limpio.

Cons:

Solo una barra de bebidas para todo el hotel, 15 a 20 minutos haciendo fila para una bebida, mismo caso para el bufette, no da abasto....

2026-08-20 • via Nuitee
S
SOFIA • extended_group • mx
4
2026-08-03 • via Nuitee
A
Alberto • family_with_children • mx
10
Descanso total
Pros:

Excelente ubicación, el servicio de restaurante es extraordinario,

2026-07-21 • via Nuitee
M
Maria del Carmen • family_with_children • us
1
Pesima
Pros:

El personal y meseros fueron amables!

Cons:

Hay cocodrilos cerca del hotel.
La comida estaba horrible, fue la misma comida todos los días, no tienen variedad. Las bebidas no estaban buenas, usan mucho sabor artificial. Las albercas estaban sucias.

2026-07-14 • via Nuitee
A
ALICIA • solo_traveller • mx
10
2026-06-29 • via Nuitee
T
Teresa • extended_group • mx
9
2026-06-25 • via Nuitee
O
Oscar Ernesto • solo_traveller • mx
9
Pros:

Las instalaciones

Cons:

La playa

2026-05-25 • via Nuitee
R
Rodriguez Garcia • solo_traveller • mx
3
2026-04-21 • via Nuitee
D
Diaz Rincon • family_with_children • mx
10
Pros:

Las albercas

Cons:

La comida jeje

2026-04-04 • via Nuitee
R
Ricardo • family_with_children • mx
3
2026-04-03 • via Nuitee
M
Masaldan • couple • mx
1
Awful and did not give me any value for money.
Pros:

The proximity to the beach.

Cons:

There were too many rules which people were not following however no one from the staff mentioned anything to people, the rooms were Ok. But there was some bed bugs as I have been bitten in multiple places. The staff was only paying attention to some guests, however to myself and my friend no one even asked even while we were at the restaurant. The Italian restaurant was very difficult to get reservation at and even when they had seats available they didn’t allow people to go be seated even when the main restaurant was full. The food was not good and did not have a lot of variety. Even the chilaquiles for breakfast were poorly prepared.

2026-03-17 • via Nuitee
A
Axel • family_with_children • mx
1
Chinches en la habitación
Pros:

Ubicación

Cons:

La habitación, le faltaba mucha higiene, cabellos en los azulejos de la regadera, porta jabón con marcas del jabón del huesped anterior.
Cobija oliendo a sucio y lo más delicado CHINCHES habitación 1006

2026-03-16 • via Nuitee
R
ruiz esparza macias • family_with_children • mx
8
2026-03-11 • via Nuitee
M
Mayra Yaneth • family_with_children • mx
8
A gusto
Pros:

Las albercas y la ubicación.

Cons:

La comida debería tener un poco más de sal y más variedad

2026-02-25 • via Nuitee
E
Espino • couple • mx
1
No vuelvo
Pros:

La comida no me gustó

Cons:

La recepción el encargado muy especial no tenían mi ingreso y no me resolvía estuve en espera 3 horas

2026-02-09 • via Nuitee
G
Gallegos • family_with_children • mx
8
Pros:

La ubicación

Cons:

No había suficiente espacio para el restaurante italiano con niños. (No pude reservar )

2026-01-30 • via Nuitee