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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Express check-in/check-out
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Sauna
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Ski storage
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Non-smoking throughout
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Shared lounge/TV area
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Mobile app for room service
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Fishing nearby
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Snow sports gear
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Paddle boating nearby
Review Highlights
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Property Description
Cozy Wood Burning Fireplace Lounge
Experience the inviting ambiance of our wood burning fireplace lounge in the lobby, adding warmth and charm to your stay at Basecamp Lodge.
Fully Equipped Rooms
Relax in comfort with our fully equipped rooms featuring Keurig coffee machines, flat-screen TVs, and refrigerators. Upgrade to a room with a sitting area, balcony, or fireplace, and some even offer full kitchen facilities for added convenience.
Complimentary Amenities
Indulge in a complimentary continental breakfast basket in your room and enjoy free WiFi and on-site parking. Unwind in our shared cedar sauna or host events in our conference space with AV equipment, perfect for gatherings of up to 50 guests.
Book now to experience the perfect blend of comfort and convenience at Basecamp Lodge.
Please note that the property is located close to railway tracks and guests may experience noise.
When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Overall, I enjoyed my stay and wanted to share a few suggestions that could have made the experience even better.
* A hot tub on the property would have been a wonderful addition and would further enhance the guest experience.
* The bathroom amenities were excellent. I especially appreciated the quality soap, shampoo, conditioner, and body wash provided. One item that was noticeably missing, however, was body lotion. I ended up having to go out and purchase some, so including lotion as part of the standard amenities would be a thoughtful touch.
* Sara and Joseph were very kind, friendly and extremely helpful with directions and suggestions.
* The location is good and connected well to a bus service close by to Banff (Roam no 3 ) within a walking distance .
* Restaurants and grocery stores are all close by too.
* As there are no elevators available, assistance with luggage for guests staying on the second floor would be greatly appreciated, particularly for those with mobility concerns or heavier bags.
* We asked for room cleaning as we had stayed for 4 nights...and they came, but did not replace the 3 towels for 3 guest...they only left 2 towels.
*They didn't even bother to take away and replace the dirty glasses ...they just left them in the room sitting there dirty.
*The shared kitchenette lacked any plates or cutlery...what do you eat in or heat your food in ?
*The shower had great pressure and hot water but left a horrible puddle in the bathroom and the bath mat had to be squeezed every time one of us had a shower.
* We had a king suite which had a king bed and a sofa bed too .the sofa bed was lumpy and uncomfortable and the springs could be felt when you slept on it.
* The constant noise of the train was quite disturbing when you wanted to sleep.
Hotel cerca del centro del pueblo y de zonas de restauración. La cama muy cómoda. Tienen una zona de estar con chimenea muy agradable
The hotel has a great location, with supermarkets, gas stations, and many restaurants nearby.
It would be even better if an electric kettle could be provided.
Very clean and comfortable. A rustic mountains feeling.
A bit pricey.
Beautiful room and liked the sauna
Under the sink edges was dirt that fell away as I splashed water around the sink.
Location was great, room was very clean! Hotel staff were pleasant and helpful
Wish breakfast was included
Joseph at the front desk was very helpful.
The parking was tight.
The shower, it has a partial glass wall but the actual shower head has a flow that can’t be adjusted. The entire bathroom including the bathroom sink and the toilet gets sprayed on and soaking wet. The bathroom walls are already warped.
Everything
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