Basecamp Lodge Canmore

Hotels
8.8 (1723 reviews)
1002 Bow ValleyTrail , Canmore , CA
+1 587-807-6266

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Clean accommodations
Great location
Friendly service
Comfortable beds
Cons:
Parking issues
Train noise
Misleading room features

Categories

Cleanliness
8.26
Overall cleanliness was praised with minor issues about missing towels, but generally kept clean.
Service
9.23
Excellent service mentioned multiple times, especially with refund accommodations.
Location
9.27
Great location, praised for proximity to downtown and scenic views, though train noise was mentioned.
Room Quality
8.72
Rooms were generally clean and comfortable, but some expectations were not met (like fireplace).
Amenities
8.75
Standard amenities available, including sauna and common area, generally appreciated.
Value for Money
8.71
Good value mentioned, reasonable pricing for the quality of stay.
Food and Beverage
8.76
No specific mentions, assigned 'Standard quality for this hotel tier'.
Overall Experience
8.73
Overall satisfaction noted in several reviews, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:48

Property Description

Cozy Wood Burning Fireplace Lounge
Experience the inviting ambiance of our wood burning fireplace lounge in the lobby, adding warmth and charm to your stay at Basecamp Lodge.

Fully Equipped Rooms
Relax in comfort with our fully equipped rooms featuring Keurig coffee machines, flat-screen TVs, and refrigerators. Upgrade to a room with a sitting area, balcony, or fireplace, and some even offer full kitchen facilities for added convenience.

Complimentary Amenities
Indulge in a complimentary continental breakfast basket in your room and enjoy free WiFi and on-site parking. Unwind in our shared cedar sauna or host events in our conference space with AV equipment, perfect for gatherings of up to 50 guests.

Book now to experience the perfect blend of comfort and convenience at Basecamp Lodge.

Important information:

Please note that the property is located close to railway tracks and guests may experience noise.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.8
Based on 1723 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
I
Iris • couple • ca
8
My stay was pleasant and comfortable.
Pros:

The room was cozy and clean. I liked the scenic painting as well. The soap, and shampoo was pleasant too. I would have liked it if they had tea in the room.

Cons:

The only thing I thought might be a problem was the train noise but it ended up not bothering me at all. I think I was so tired after all the hiking.

2026-09-17 • via Nuitee
L
Laura • family_with_children • gb
9
2026-09-17 • via Nuitee
N
Nicole • couple • ca
8
2026-09-17 • via Nuitee
S
Stacey • solo_traveller • gb
10
2026-09-16 • via Nuitee
F
FREDERIC • couple • fr
9
Pas de doute c'est top
Pros:

Situation dans Canmorre. Propreté et calme. Simplicité d'accueil et parking. Vraiment bien équipé.

2026-09-14 • via Nuitee
N
Nicole • couple • de
10
2026-09-13 • via Nuitee
R
RAFAEL • family_with_children • br
4
Atendimento ruim no momento do check-in
Pros:

Localização muito boa, próximo a supermercados. Boa máquina de café que no segundo andar. Cozinha dentro do quarto atende bem às necessidades.

Cons:

Fiz uma reserva para 3 pessoas: eu, minha esposa e minha filha de 2 anos. Ao chegar no quarto, notei que só havia utensílios de cozinha (pratos, copos, tigelas, talheres) e toalhas para 2 pessoas. Voltei à recepção para solicitar um kit extra. Fui atendido por um homem que se mostrou bastante irritado, afirmando que o quarto no qual eu estava era somente para 2 pessoas, que eu não deveria estar ali, como se a culpa fosse minha por ter escolhido aquele quarto específico. Eu expliquei a ele que fiz a reserva pra 3 pessoas, via Booking.com. Ele então disse que os sistemas internos do hotel e o Booking não conversam muito bem, que o Booking jamais deveria ter alocado um grupo de 3 pessoas naquele quarto. Que se eu quisesse reclamar, deveria entrar em contato direto com o Booking, que então ligaria para eles para admitir que estavam errados. Acredito que quem me atendeu estava nervoso por entender, equivocadamente, que eu estaria exigindo uma cama extra para minha filha. Por fim, após uma conversa absolutamente desnecessária e que me deixou bastante frustrado com o hotel, consegui os itens extra de cozinha e banheiro para a minha filha.

2026-09-12 • via Nuitee
A
Akthar • couple • us
8
Pros:

Location

Cons:

Car parking and room cleaning service not available even though we stayed 3 nights

2026-09-12 • via Nuitee
S
Svenja • couple • nl
8
2026-09-12 • via Nuitee
N
Neshat • couple • nl
6
Ended up there because everything else was a lot more expensive than this ...
Pros:

Clean. Great location.

Cons:

There is a railway just behind the lodge, so it's very noisy when the cargo train passes. Also, surprisingly there is no breakfast! The staff was not very helpful, whatever we asked we got not much help!

2026-09-11 • via Nuitee
D
Daniele • couple • it
9
Pros:

Struttura pulita e molto comoda per la posizione

2026-09-10 • via Nuitee
G
Gaëtan • extended_group • ch
10
Pros:

Personnel super sympa et serviable, équipements et emplacement super

2026-09-09 • via Nuitee
J
Jingjing • family_with_children • ca
7
Pros:

Very clean room and a spacious living room with coffee and tea

Cons:

It’s close to the railway and the noise of train is clear

2026-09-08 • via Nuitee
B
Beggs • solo_traveller • gb
8
2026-09-08 • via Nuitee
M
Maria • couple • de
9
2026-09-07 • via Nuitee
M
Monika • solo_traveller • de
8
Pros:

Die Zimmer waren sehr gemütlich eingerichtet. Im TV war ein Kaminfeuer eingeschaltet. Wirklich süß gemacht. Das Personal ließ uns sehr lange im wirklich schönen Aufenthaltsraum auf unser Zimmer warten. Die Geimschaftsküche war super. Allerdings wäre Geschirr und Besteck sehr hilfreich gewesen. Lage konnten wir nicht wirklich testen. Da wir nur 1nacht dort waren. Geschäfte und Restaurants sind in der Nähe.
Wir haben uns sehr wohlgefühlt.

Cons:

Langes Warten auf s Zimmer

Keine Küchen Ausstattung

2026-09-06 • via Nuitee
L
Louise • extended_group • gb
9
2026-09-03 • via Nuitee
M
Michelle • family_with_children • us
8
Great location
Pros:

Big room with a fireplace and views of the mountains. Staff was very helpful in showing us places to go with directions. Although we had to climb some steps, the room was close to parking and also walking distance to many restaurants and sights.

Cons:

Ran out of hot water two times for our party of three. Expensive for the room and value but Canmore is expensive and we did book last minute. Also, there is a train that runs behind the room that didn't bother us. Good windows and earplugs provided, which we didn't need.

2026-09-03 • via Nuitee
C
Claudia • family_with_children • ca
8
2026-09-02 • via Nuitee
S
Sophie • couple • gb
5
Clean and comfortable, but beware of the railway line
Pros:

Comfortable rooms and very clean. Staff helpful.

Cons:

Our room was right next to a railway line and the trains continue throughout the night. Despite a comfy bed this made sleep extremely difficult

2026-09-01 • via Nuitee