TURIM Europa Hotel

Hotels
•
Turim Hotels Group
8.2 (2775 reviews)
Rua São Sebastião da Pedreira, 19 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Poor sound insulation
Service inconsistencies

Categories

Cleanliness
8.03
Various guests commented positively about the cleanliness; however, one review highlighted issues with cockroaches, affecting overall sentiment.
Service
8.5
While most reviews praised the staff's attentiveness, there were instances of poor service experienced during checkout, affecting the score slightly.
Location
8.54
Reviewers consistently noted a good location, providing easy access to areas of interest and a peaceful surrounding.
Room Quality
7.99
General sentiment was favorable, though some mentioned noise issues due to poor sound insulation.
Amenities
8.02
Positives included the availability of tea and coffee, but missing items like disposable cups were noted.
Value for Money
8.48
Many reviews highlighted good pricing relative to the quality of the stay, affirming a favorable value perception.
Food and Beverage
8.03
Breakfast had mixed reviews; some appreciated the variety, while others noted issues with the venue's lighting and temperature.
Overall Experience
8
Overall satisfaction is positive with multiple aspects praised, though some experiences left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Central Location near Marquês de Pombal Square
Located just a 5-minute walk from Marquês de Pombal Square in central Lisbon, Turim Europa Hotel offers a convenient and vibrant setting for your stay in the city.

Modern Rooms and Amenities
Experience comfort and style in the air-conditioned rooms of Turim Europa Hotel, featuring free Wi-Fi, flat-screen TVs, and modern decor with parquet floors and wooden furniture.

Dining and Relaxation Options
Indulge in local and international cuisine at Turim Europa’s restaurant, or unwind with light meals, afternoon teas, and evening cocktails at the bar. For relaxation, guests can enjoy the reading room, TV room, and laundry facilities available on-site.

Book your stay at Turim Europa Hotel now for a memorable experience in Lisbon!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Europa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 22.50 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2775 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
A
Adelyn • solo_traveller • fr
10
2026-05-30 • via Nuitee
Éva • couple • hu
6
Közepes minden napra jutott valami bosszúság
Pros:

Ár érték

Cons:

A takaritás után mindig elvitték a szobakártyát, volt hogy nem hoztak törölközőt. Légkondicionálót nem tudták a recepción hogyan kell használni

2026-05-30 • via Nuitee
R
REBECA • solo_traveller • a1
8
2026-05-30 • via Nuitee
M
MargaridaMoura • solo_traveller • pt
8
Pros:

Os funcionários da receção foram extraordinariamente prestáveis e muito calorosos. O quarto era espaçoso, com bom espaço de arrumação, e a cama e almofadas eram muito, muito confortáveis. A localização não podia ser melhor.

Cons:

O ar condicionado do quarto estava numa posição em que não lhe permite arrefecer bem todo o quarto, e muito menos na casa de banho. Especialmente nestes dias de muito calor senti que teria apreciado um ar condicionado mais eficiente.

2026-05-29 • via Nuitee
S
SHALINI • solo_traveller • mu
7
2026-05-29 • via Nuitee
F
Fergus • family_with_children • ie
6
2026-05-29 • via Nuitee
E
Elenadum • solo_traveller • ro
9
service price is very ok
Pros:

although older looking, the rest is great. very friendly staff, very clean rooms and quite varied breakfast. the staff is very friendly and attentive to tourists. Very clean rooms and cleaned daily!

Cons:

The air conditioning is very noisy, but if it is turned on first speed it is bearable.

2026-05-29 • via Nuitee
E
Ela • solo_traveller • tr
8
Pros:

Metroya yakın, temiz, yardımcı personel, sessiz

Cons:

Klima yataklara doğru esiyor, fan ayarı az, klima ve TV ile beraber odada radyo yayını başlıyor

2026-05-29 • via Nuitee
A
alexandra • solo_traveller • br
9
2026-05-29 • via Nuitee
A
Asante • solo_traveller • sl
6
Pros:

Staff was friendly and helpful. The rooms were clean.. Location was great.

Cons:

The AC was poor at night. We had four sweaty, restless nights. Promises to fix the problem were not met.

2026-05-29 • via Nuitee
F
Filipe • solo_traveller • pt
8
2026-05-28 • via Nuitee
C
Carolina • couple • br
10
Excelente custo x benefício
Pros:

A atenção dos funcionários e limpeza

Cons:

Gostei de tudo

2026-05-28 • via Nuitee
P
Priti • solo_traveller • gb
7
Pros:

Room was clean, walkable distance from the city. Staffs were helpful

Cons:

Room setting were old, specially with bath tub in bathroom. Shower would be helpful.
AC was not very powerful for hot day

2026-05-28 • via Nuitee
J
Joana • couple • pt
5
Pros:

Cama confortável

Cons:

Ar condicionado não funcionava e fazia muito ruído

2026-05-28 • via Nuitee
L
luiz carlos • couple • br
9
Pros:

tudo ótimo

Cons:

nada a reclamar

2026-05-28 • via Nuitee
T
Tansu Tülinay • couple • tr
7
Pros:

Location

Cons:

The shower water pressure is too low. Also, the hidden inner parts of the toilet bowl were not clean.

2026-05-28 • via Nuitee
T
Tünde • solo_traveller • hu
10
Pros:

Kedves személyzet, jó elhelyezkedés.

Cons:

Viszonylag kicsi szobák és ágyak.

2026-05-28 • via Nuitee
L
Luiz • extended_group • br
8
Pros:

Legal

2026-05-28 • via Nuitee
E
Emanuel • couple • pt
6
2026-05-28 • via Nuitee
A
Antonio • solo_traveller • no
8
Pros:

La habitación y el desayuno, el personal muy amable

2026-05-28 • via Nuitee