Jacaranda Indian Ocean Beach Resort

Hotels
•
Independent
8.2 (56 reviews)
South Coast, Diani Beach, Kwale County , Diani Beach , KE
254-709 979 000

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
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Review Highlights

Pros:
Great location near the beach
Access to food and ocean
Cons:
Need for bathroom renovations

Categories

Cleanliness
7.46
Some areas need renovations.
Service
8.43
Standard quality for this hotel tier.
Location
9.47
The location of the villas on the beach is unbeatable.
Room Quality
7.42
Bathrooms need improvements.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.16
Food access to ocean.
Overall Experience
8.13
Overall a good stay with a beautiful location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:24

Property Description

Luxurious Spa and Safari Experience
Indulge in massages and body treatments at our full-service spa, then embark on a thrilling safari adventure to encounter the local wildlife.

Recreational Amenities and Culinary Delights
Unwind at the private beach or take a dip in the outdoor pool. Enjoy delectable dining options at 2 restaurants and sip on refreshing drinks at beach, poolside, and lounge bars.

Modern Comforts and Convenience
Stay connected with complimentary wireless internet, take advantage of concierge services and babysitting. With limo service, a business center, and event facilities, we cater to all your needs.

Ready to experience a blend of relaxation and excitement? Book now at Jacaranda Indian Ocean Beach Resort for a memorable stay by the ocean.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 7.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
A
Abdulqader • couple • ye
6
It was good stay
Pros:

Food was good, good people stuff. And hospitality was great. AC is excellent

Cons:

Furniture is bit old, light need to be increased wifi is weak

2026-05-30 • via Nuitee
B
Beckingham • couple • ae
10
Pros:

Great staff!

2026-05-30 • via Nuitee
H
hasan • couple • tr
8
can be visited again
Pros:

I liked that it was by the ocean and that the staff were very helpful, friendly and attentive.

Cons:

Swimming in the ocean is almost impossible, so the hotel should build a larger pool with ocean water pumped into it so guests can swim in the ocean water in the pool.

2026-05-30 • via Nuitee
Y
Yusuf • extended_group • de
9
Pros:

Preisleistungsverhältnis war es top

2026-05-30 • via Nuitee
W
Wolf • solo_traveller • de
7
2026-05-29 • via Nuitee
P
Peter • solo_traveller • au
8
2026-05-28 • via Nuitee
T
Tagita • solo_traveller • ss
6
My stay was fair. I didnt stay for long though to experience much.
Pros:

The Architecture

Cons:

The room floor looked unhygienic and the fact that bathroom slippers were not provided in the room. The rest is okay.

2026-05-28 • via Nuitee
A
Ann mwara • couple • gb
8
Lovely place
Pros:

We had a lovely stay at this beach hotel in Mombasa. The hotel has beautiful scenery and a very relaxing atmosphere, making it a great place to unwind. We stayed in a cottage which was spacious, comfortable, and equipped with air conditioning, making our stay very pleasant. The hotel also has direct beach access and a sizable swimming pool, both of which we really enjoyed. One of the highlights of our stay was the jungle dinner experience. Although we did not dine at the hotel that particular night and only went for drinks, the atmosphere was wonderful and made for a memorable evening.
The food at the restaurant, including breakfast, was okay overall, though we feel the menu could be improved by regularly including more Swahili dishes for guests to enjoy local cuisine. The staff members were alright and helpful when needed, and overall, we loved the atmosphere of the hotel. Considering the experience, facilities, and location, it offered very good value for money. We would happily visit again.

Cons:

Would have loved a few Swahili dishes on your buffet dinner and breakfast. The Swahili Mahamri would be better than the heavily stuffed and oily doughnut. We took one and cut it, which, just looking at it, was a no-no

2026-05-26 • via Nuitee
J
Judy • solo_traveller • ke
10
2026-05-26 • via Nuitee
A
Asvat • solo_traveller • za
7
Raź from SA
Pros:

The staff were great....friendly and efficient.
The scenery was absolutely amazing...great location and beautiful garden

Cons:

The pool is far too small. Desserts weren't good at all. They need new recipes and more variety.
The bathrooms in desperate need of an upgrade....notice that there aren't a single picture of the showers or toilet...it is not pleasant
Rooms need renovations...it's old and requires attention.

2026-05-26 • via Nuitee
S
Stefan • couple • fr
10
2026-05-25 • via Nuitee
Y
Yuliia • couple • ua
9
2026-05-24 • via Nuitee
B
Bikal • couple • gb
9
2026-05-24 • via Nuitee
J
Johannes • solo_traveller • ee
9
Good
Pros:

Great beach, bar, food.

Cons:

Checking in took over 1 hour, be prepared on delays here

2026-05-23 • via Nuitee
L
Lynn Kuya • solo_traveller • de
9
Second Time Visitor
Pros:

The reception staff, waiting Staff, cleaners who are very kind and polite, and especially the animation team every evening ( Mary, James, Thomas and Juma) made us end our nights on a high note every day from 8.30pm through their greatly engaging choreographed dances.

Functional AC which is an absolute necessity in the Diani heat.

The Beachfront location.

Cons:

The Pillows were a bit hard for me. I had to improvise and use the decorative softer ones.

2026-05-23 • via Nuitee
D
Dwight • couple • ke
10
2026-05-22 • via Nuitee
E
Elizabeth • solo_traveller • ke
4
My stay was miserable. I requested room change to dear ears. No one cares to listen. I was totally ignored. I don’t slee
Pros:

Hotel on Beach

Cons:

Room wasn’t good. Was dump and with mold.

2026-05-22 • via Nuitee
L
Lazar • solo_traveller • it
10
riposo totale,consigliabile mesi fuori stagione perche meno affolato
Pros:

struttura accogliente,pulita ,personale molto educato e rispettoso

Cons:

tutto bene

2026-05-22 • via Nuitee
A
Abdulrahman • solo_traveller • sa
1
اسوء تجربه
Pros:

الشاطىء فقط

Cons:

كل شي تعامل الموظفين والاكل مافيه تنوع وجدا مو لذيذ الغرف مرافقها متهالكه وحشرات وصراصير كثير

2026-05-19 • via Nuitee
W
Wasbaden • solo_traveller • ht
7
Pros:

The location is perfect, and the staff were absolutely lovely, warm, attentive and truly helpful. They did their best to make sure we had a great stay with our toddler.

Cons:

The food could be improved in both quality and variety to better meet guest expectations. Additionally, the tennis and basketball courts need a lot of repairs and more regular maintenance to enhance the overall guest experience. Building a gym would also be a valuable addition for guests who enjoy staying active during their stay.

2026-05-19 • via Nuitee