Hotel Casa Roland San Jose

Hotels
8.9 (2191 reviews)
Boulevard Rohrmoser 118 , San José , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast
Unique artwork and colonial building
Spacious rooms
Great location for exploring San José
Homey/comfortable atmosphere
Easy late check-in
Cons:
Mould / poor ventilation in some rooms (reported illness/coughing)
Parking far or not very private
No restaurant / limited dinner options
Uncomfortable mattresses or unwanted separate beds
Problems with booking/cancellation and refunds (some paid twice)
Many stairs and limited assistance with luggage
Small showers in some rooms

Categories

Cleanliness
7.4
Mixed reports: some guests praised cleanliness ('muy limpio', 'Aseo') but a serious issue with mould, poor ventilation and related coughing was reported; lowered score to reflect that risk.
Service
9.8
Consistently praised for friendly, helpful staff and easy late check-in; a few reports of poor front-desk communication and lack of help with booking/cancellations lowered but overall service is a strong positive.
Location
9.4
Multiple guests highlighted a perfect location for exploring San José; generally considered very convenient (one comment noted a slightly gloomy feel).
Room Quality
8.7
Rooms are often described as spacious, unique and nicely decorated with artwork, but some guests reported uncomfortable mattresses, separate beds when a double was requested, no windows in some rooms and small showers.
Amenities
8.8
Breakfast is a strong amenity and parking is sometimes included, but there is no restaurant for dinner, parking can be far/not very private, and many stairs/no luggage assistance were noted.
Value for Money
8.6
Many guests found the stay excellent and would return (several 10/10 impressions), but refund/booking issues and parking inconveniences negatively affected perceived value for some guests.
Food and Beverage
9.6
Breakfast repeatedly receives high praise (varied choices, fruit, juice, coffee) though a small number of guests reported limited or no breakfast options; overall very positive for F&B.
Overall Experience
8.9
Overall impressions are very positive: unique, artistic hotel with friendly staff and great breakfast, tempered by intermittent cleanliness/ventilation problems, parking and booking/refund issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:21

Property Description

Modern Gym and Business Centre: Hotel Casa Roland San Jose offers guests the convenience of a modern gym to stay active during their stay, along with a well-equipped business and conference center for any work-related needs.

Comfortable and Well-Equipped Rooms: Each room at Hotel Casa Roland San Jose is designed for comfort and functionality, featuring amenities such as a ceiling fan, cable TV, minibar, and safe. For those looking for additional space and facilities, the hotel also offers apartments with a kitchen and living room.

Convenient Tour Desk and Local Experiences: Guests can explore the beauty of Costa Rica with ease as Casa Roland’s tour desk can help organize day trips to cloud forests, volcanoes, and coffee plantations. Don't miss the chance to start your day with a typical local breakfast served daily.

Book now to experience the perfect blend of comfort and convenience at Hotel Casa Roland San Jose.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SJO

Location

Guest Reviews

8.9
Based on 2191 reviews
Cleanliness: 7.4
Service: 9.8
Location: 9.4
Room Quality: 8.7
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 8.9
B
brice • extended_group • fr
8
2026-08-15 • via Nuitee
M
María del Rocío • family_with_children • cr
10
Pros:

Muy buena atención

2026-08-15 • via Nuitee
J
JORGE SAUL • solo_traveller • cr
10
2026-08-15 • via Nuitee
J
Jose • solo_traveller • co
8
2026-08-15 • via Nuitee
C
Claribel • solo_traveller • us
8
2026-08-12 • via Nuitee
L
Luis Felipe Rojas Rojas • family_with_children • cr
10
Soy cliente frecuente.
Pros:

Me permitieron escoger la habitación. Tenemos restricciones alimentarias y nos ayudaron con la preparación de los alimentos que traíamos y hasta nos ayudaron a lavar nuestro trates. Son espléndidos. Tengo dos años de usar este hospedaje con frecuencia, como cada tres meses, para mandados y citas médicas a San José. La colección de arte es impresionante, es como ir a un museo.

Cons:

Las almohadas son muy gordas y uno siente que duerme casi sentado. Las limpieza puede mejorar. Hay mobiliario que requiere mantenimiento, como aires acondicionados, lámparas, refrigeradores, entre otros.

2026-08-10 • via Nuitee
J
Joe • solo_traveller • cr
10
Pros:

Las habitaciones

Cons:

Todo bien

2026-08-09 • via Nuitee
M
Mathieu • couple • fr
7
Très bien pour une nuit
Pros:

Personnel accueillant

2026-08-08 • via Nuitee
V
Vanda • solo_traveller • es
8
Pros:

Habitación amplia y cómoda. Buen desayuno. Parking incluído.

Cons:

Todo estuvo bien.

2026-08-08 • via Nuitee
S
Susan • couple • nl
8
2026-08-05 • via Nuitee
J
Jose m • solo_traveller • us
10
Pros:

I like everything location,security, the staff and so on

Cons:

No bad comment about this place

2026-08-04 • via Nuitee
K
Katty • family_with_children • fr
8
2026-08-03 • via Nuitee
D
Dionne • family_with_children • gb
10
Artistic environment and friendly staff
Pros:

A really unique hotel in a beautiful, colonial style building, with lots of interesting artwork. The staff were really friendly and very helpful.

Cons:

Nothing.

2026-08-03 • via Nuitee
C
christY2551EO • Family
10
Casa Roland
Pros:

We arrived quite late from our flight and were checked in without a problem. Great breakfast. The many paintings are very interesting.

2026-07-27 • via Tripadvisor
M
Miroslav • extended_group • cz
8
2026-07-25 • via Nuitee
S
Suman • family_with_children • gb
9
2026-07-24 • via Nuitee
S
SEIDY MARIELA • couple • cr
5
no volveré
Cons:

el parqueo muy lejos, poca información y atención por parte del personal de escritorio, no hay restaurante y tammpoco algún lugar aceptable cerca. no me ayudaron con un cambio de fecha por error en la aplicacion y me toco pagar doble estadía

2026-07-24 • via Nuitee
H
Henry • couple • cl
9
Pros:

Una atención muy buena y su ubicación es perfecta para conocer San José y descansar

Cons:

Las duchas no tan grandes

2026-07-23 • via Nuitee
G
Gutiérrez • couple • cr
10
Acogedor
Pros:

La atención e instalaciones fueron excelentes

2026-07-21 • via Nuitee
F
Fairend Nuñez • family_with_children • cr
10
Pros:

Todo muy bien

2026-07-20 • via Nuitee