Petra Heart Hotel

Hotels
9.2 (444 reviews)
Tourism Street next to Sanabel Sweets and bakery , Wadi Musa , JO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service and staff
Convenient location near attractions
Cons:
Some cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.3
Some reviews mention issues with cleanliness, stating it wasn't at the expected level.
Service
9.8
The staff were consistently praised for their kindness, helpfulness, and dedication to guest satisfaction.
Location
9.3
The hotel is conveniently located near Petra and various restaurants, offering a good balance of tranquility and accessibility.
Room Quality
9.3
Rooms were described as modern, comfortable, and well-equipped, exceeding guest expectations.
Amenities
9.3
Guests appreciated thoughtful details in room amenities, enhancing their overall comfort.
Value for Money
9.3
Many reviews noted the reasonable pricing for the quality of stay provided.
Food and Beverage
8.8
Breakfast was noted to have limited options, but some guests mentioned it being varied.
Overall Experience
9.5
Overall stay was fantastic, with many guests expressing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:48

Property Description

Luxurious Accommodation
Experience comfort and convenience at Petra Heart Hotel in Wadi Musa. Indulge in air-conditioned rooms with modern amenities including a coffee machine, flat-screen TV, and a private terrace.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour desk to assist you in exploring Petra's wonders. Benefit from currency exchange and room service for a hassle-free experience.

Scenic Views and Dining
Relish mountain views from select rooms and savor delicious meals at our on-site restaurant. With free WiFi and complimentary private parking, Petra Heart Hotel is the perfect choice for your Petra adventure.

Book now for an unforgettable stay at Petra Heart Hotel, your oasis in Wadi Musa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Location

Guest Reviews

9.2
Based on 444 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.5
Κωστας • couple • gr
10
2026-11-06 • via Nuitee
İsa Cengiz • extended_group • tr
10
Mükemmel
Pros:

Çok yardımsever ve kahvaltısı çok lezzetliydi

Cons:

ama odalardaki kırlentleri temizlemeleri gerekir

2026-11-04 • via Nuitee
T
Thomas • solo_traveller • it
10
Posizione buona, stanze ok, receptionist gentilissimo!
Pros:

La Rezeption è stata molto gentile, una persona squisita!

Cons:

Nulla

2026-10-27 • via Nuitee
S
Samer • couple • jo
10
2026-10-24 • via Nuitee
R
Rafii • extended_group • lb
8
2026-10-20 • via Nuitee
R
Richard • solo_traveller • gb
10
Nothing could have been better
Pros:

Everything was excellent but special mention for the host who goes out of his way to be hospitable. This is my second stay here and I hope to have a third in the near future.

Cons:

No criticism of anything. All excellent.

2026-09-07 • via Nuitee
S
Saskia • couple • nz
10
A wonderful stay. We will be back!
Pros:

Najati made us feel so welcome and was such a friendly face to come back to after spending the day walking around Petra. He always made time to say hello and ask how our day was and kindly upgraded us to a family room. The breakfast was outstanding and views from the 4th floor were beautiful. Jordan is a very safe country and we were so glad we decided to come and visit and experience this country’s warmth and hospitality.

2026-08-15 • via Nuitee
M
mohammad • family_with_children • ca
10
Recommend this place
Pros:

Najati was a great person and he made our day.
The hospitality was amazing and the staff was great.
Thanks for the opportunity to be there.

Cons:

Warm environment and hospitality

2026-08-10 • via Nuitee
A
Antonin • solo_traveller • fr
10
2026-08-10 • via Nuitee
Z
Zina • solo_traveller • fr
1
Pros:

Hôtel très sale pourrie a éviter

Cons:

Tout

2026-08-06 • via Nuitee
O
Omar • couple • jo
10
2026-06-30 • via Nuitee
O
Omar • couple • jo
10
2026-06-27 • via Nuitee
M
MARTA • solo_traveller • br
10
Pros:

O hotel é incrível, quarto maravilhoso, funcionários extremamente simpáticos, dão várias dicas de passeios, café da manhã maravilhoso

2026-05-21 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Najati was very helpful, enjoyed my time there

2026-05-14 • via Nuitee
B
B.M.Wajdi • solo_traveller • fr
10
Pros:

Super hotel, Très bon Emplacement, accueil très chaleureux , il y a tout ce qu'il faut dans la chambre, je recommande fortement cet hôtel et je reviendrai sûrement.

Cons:

Rien à signaler

2026-05-10 • via Nuitee
I
Iris • solo_traveller • nl
10
2026-05-09 • via Nuitee
S
Spyridon • solo_traveller • gr
10
2026-04-21 • via Nuitee
L
Laura Lisa • solo_traveller • de
7
Gerne wieder - für Petra gut.
Pros:

Netter Besitzer, sehr herzlich und bemüht.
Parken vor dem Hotel hat super geklappt.
Großzügiges Bett, tolle Dusche und sogar ein Föhn.
Für den Tag in Petra konnte man sich ab 6:30 das Frühstück als Paket mitgeben lassen, was wir in Anspruch genommen haben - es war üppig und gut!

Cons:

In unserem Zimmer hat leider nur eine Steckdose funktioniert, eine weitere hat gefunkt von alleine, diese befand sich direkt über den Kissen auf dem Bett.
Das Hotel war etwas hellhörig, neben uns war eine Nacht eine sehr große Reisegruppe im Hotel, die haben über uns die ganze Zeit Möbel verrückt, was man gehört hat.

2026-04-20 • via Nuitee
A
Aldo Pi • solo_traveller • it
10
Il miglior hotel finora trovato
Pros:

Accoglienza molto cordiale, stanza spaziosa e pulita. Petra a poca distanza. Tranquillo. Camere rifatte e asciugamani cambiati ogni giorno.

Cons:

Assolutamente nulla

2026-04-19 • via Nuitee
R
Roberta • solo_traveller • it
8
2026-04-17 • via Nuitee