Imperial Holiday Hôtel & spa

Hotels
6.4 (4064 reviews)
30, Avenue Moulay Rachid , Marrakech , ma

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
5.04
Several reviews mention issues with cleanliness, including mold and dust in rooms.
Service
7.51
Though some reviews report rude staff, others mention helpfulness, averaging to a standard service quality.
Location
8.55
Multiple reviews praise the hotel's convenient location.
Room Quality
5
Reviews highlight inadequate room maintenance, including issues with bedding and functional elements.
Amenities
6.53
Some amenities are appreciated, but others are left unmaintained, such as the spa facilities.
Value for Money
5.99
Many guests express that the quality provided does not justify the price paid.
Food and Beverage
5.04
Guests report poor quality of breakfast and inadequate dining experience.
Overall Experience
7.51
While there are notable issues, some guests still find value and enjoyment in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities

Imperial Holiday Hôtel & spa offers a range of luxurious amenities, including an outdoor pool, sauna, and fitness room for guests to unwind and rejuvenate during their stay.

Culinary Delights

Indulge in a culinary journey at Le Mont-Royal restaurant, where international and Moroccan cuisine are served to tantalize your taste buds. Don't forget to visit the bar for a refreshing drink after a long day of exploring the city.

Convenient Location

Situated in central Marrakech and just a short drive from Jamaa El Fna square, this hotel provides easy access to the city's attractions and shopping centers. With Menara Airport a mere 15-minute drive away, your travel convenience is guaranteed.

Experience the epitome of luxury and convenience at Imperial Holiday Hôtel & spa. Book your stay now for an unforgettable Marrakech getaway.

Important information:

Please note that the half-board dinner is "a multi-choice set menuPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 4064 reviews
Cleanliness: 5.04
Service: 7.51
Location: 8.55
Room Quality: 5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 5.04
Overall Experience: 7.51
H
Hasna • solo_traveller • nl
7
2026-05-24 • via Nuitee
M
mohamed ouargli • solo_traveller • fr
1
Pros:

L accueil
La piscine

Cons:

Le manque de professionnalisme
L organisation des responsables
Booking doit faire la transparence de ses hôtels et de la qualité des prestations
Ça ne correspond pas à mes attentes
Je suis habitué a Booking avoir des hôtels de standing
Pas d eau dans les toilettes
Le bar de l hôtel de correspond pas a les attentes
Booking doit contrôler les étoiles de ses hôtels envoyer des audites.
La devantures doit être soigné de l hôtel qui doit donner envie de y entrer
Les remboursements des prestations doit être exige j ai amené des amis avec moi
La télévision ne fonctionnait pas tout le long de notre séjour

2026-05-23 • via Nuitee
H
Henrik • extended_group • is
3
2026-05-23 • via Nuitee
S
Sarah • family_with_children • fr
1
Pros:

Bien situé

Cons:

La propreté laisse à désirer, douche pas assez éclairé et sentait mauvais sans parler du levier bouché et sans eau chaude, le réseau wifi marche une fois sur cent.. bref très mauvaise expérience par rapport aux tarifs appliqués et ne mérite pas les 4 étoiles (loin de là)

2026-05-23 • via Nuitee
H
Hassan • couple • ma
7
2026-05-23 • via Nuitee
F
Francisco • solo_traveller • pt
2
2026-05-22 • via Nuitee
E
Enhbayar • extended_group • mn
1
Cons:

They gave me a room different from the one I booked, the towels and linens were very dirty, the room service was not up to par, and the noise from the next room was very bad and noisy.

2026-05-22 • via Nuitee
F
Fatiha • solo_traveller • fr
10
Pros:

Tout est exceptionnel 🫶🏻

Cons:

Rien de particulier tout était au top

2026-05-22 • via Nuitee
R
Romeo • couple • fr
3
2026-05-22 • via Nuitee
Y
Yazdani • family_with_children • gb
2
Horrible experience. Avoid at all costs - not worth any amount of money you pay.
Pros:

Not much was great - rooms were clean to an extent. Our first room had toilet paper that was already half used and then when we moved rooms we didn’t even have any toilet paper.

Cons:

We had to move rooms because of certain issues. Our first room’s toilet wouldn’t flush, the bathroom light went out, we didn’t have a fridge, no extras given at all. Barely given any towels for a room for 2. When we moved rooms the bathroom had a bad smell and on the last day the water went out but we were not warned by any staff. We were told it would come back on in 10 minutes but it ended up taking 2 hours. When the water came on again there was no warm water. Eventually on the last day the elevator had liquid pouring from the gap but the staff was aware and didn’t leave a wet floor sign - our hair got wet.

2026-05-22 • via Nuitee
A
abdellatif • couple • ru
10
Pros:

Amazing stay on this hotel, polite staff and friendly staff

2026-05-22 • via Nuitee
A
Ale • couple • fr
1
Pros:

/

Cons:

Manque important d’hygiène, nous sommes répartis au bout d’1heure. Odeur de moisi dans la chambre, les joints de la salle de bain sont jaunes et sales. C’est juste inacceptable.

2026-05-21 • via Nuitee
H
HATIME • solo_traveller • ma
5
Pros:

Localisation

Cons:

Petit-déjeuner

2026-05-20 • via Nuitee
O
Omaima • family_with_children • ma
2
Mauvaise éxperience
Pros:

L’emplacement la seule chose qui est bien de ce hotel

Cons:

La chambres et la salle de bain est trés salle la poussiére partout… quand ma fille était entrain de jouer a trouver le dechet de la cigarette sous la literie 😡😡😡 lingerie aussi pas bien laver le bruit est insupportable un trés grand probléme de parking mauvaise experience maleureusement , ne mérites pluus 1100dhs la nuité

2026-05-19 • via Nuitee
R
Rabab • solo_traveller • ma
7
2026-05-19 • via Nuitee
A
asif • solo_traveller • gb
10
Pros:

Everything nice hotel nice Everything

Cons:

Beauty hotel nice everything

2026-05-19 • via Nuitee
J
Juliette • solo_traveller • fr
6
Cons:

room was not clean

2026-05-19 • via Nuitee
A
Abdelkrim • solo_traveller • ma
10
2026-05-19 • via Nuitee
H
hassan • couple • ma
6
Pros:

BreakFest

Cons:

Salle de bain et la douche

2026-05-18 • via Nuitee
M
Mariia • solo_traveller • pl
10
2026-05-18 • via Nuitee