Imperial Holiday Hôtel & spa

Hotels
6.4 (4224 reviews)
30, Avenue Moulay Rachid , Marrakech , ma

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
5.04
Several reviews mention issues with cleanliness, including mold and dust in rooms.
Service
7.51
Though some reviews report rude staff, others mention helpfulness, averaging to a standard service quality.
Location
8.55
Multiple reviews praise the hotel's convenient location.
Room Quality
5
Reviews highlight inadequate room maintenance, including issues with bedding and functional elements.
Amenities
6.53
Some amenities are appreciated, but others are left unmaintained, such as the spa facilities.
Value for Money
5.99
Many guests express that the quality provided does not justify the price paid.
Food and Beverage
5.04
Guests report poor quality of breakfast and inadequate dining experience.
Overall Experience
7.51
While there are notable issues, some guests still find value and enjoyment in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities

Imperial Holiday Hôtel & spa offers a range of luxurious amenities, including an outdoor pool, sauna, and fitness room for guests to unwind and rejuvenate during their stay.

Culinary Delights

Indulge in a culinary journey at Le Mont-Royal restaurant, where international and Moroccan cuisine are served to tantalize your taste buds. Don't forget to visit the bar for a refreshing drink after a long day of exploring the city.

Convenient Location

Situated in central Marrakech and just a short drive from Jamaa El Fna square, this hotel provides easy access to the city's attractions and shopping centers. With Menara Airport a mere 15-minute drive away, your travel convenience is guaranteed.

Experience the epitome of luxury and convenience at Imperial Holiday Hôtel & spa. Book your stay now for an unforgettable Marrakech getaway.

Important information:

Please note that the half-board dinner is "a multi-choice set menuPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

6.4
Based on 4224 reviews
Cleanliness: 5.04
Service: 7.51
Location: 8.55
Room Quality: 5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 5.04
Overall Experience: 7.51
L
Lamjadli family_with_children ma
10
À refaire
Pros:

C’était génial

Cons:

Rien

2026-08-22 via Nuitee
K
Kaoutar solo_traveller ma
7
2026-08-22 via Nuitee
A
Abdelmajid couple fr
6
Pros:

Bon accueil personnel accueillant,bon petit déjeuner,belle piscine

Cons:

Place de parking indisponible très compliqué de ce garer à proximité et gardien de place qui demande des 20dh pour sa garer chaque jours

2026-08-22 via Nuitee
C
Célia couple fr
7
Équipements à revoir !
Pros:

La piscine est très bien, emplacement super à proximité de restaurants et pas très loin des points d’intérêts principaux de Marrakech

Cons:

La plomberie de la salle de bains était déplorable (chasse d’eau très dure à appuyer, tout était un peu cassé)

2026-08-22 via Nuitee
S
syriam extended_group fr
1
Cons:

tout je suis parti plus tôt et aucun geste ou remboursement

2026-08-21 via Nuitee
N
Nirosha family_with_children fr
3
Cons:

J'ai réservé une chambre triple mais en arrivant, on m'a mis dans une chambre double avec seulement deux lits simples. En parlant de cette situation à l'accueil, on m'a rajouté un lit clic-clac qui n'était pas confortable. On avons reçu aucun dédommagement.
De plus, la climatisation dans la chambre marchait à peine, nous avons eu du mal à dormir.
Le personnel de chambre est très lent, on leur demandait des serviettes car il n'y en avait pas à disposition; on a attendu au moins une heure !! C'est en forçant qu'on les a obtenu.

Je n'y retournerais pas, je vous le déconseille.

2026-08-21 via Nuitee
F
Fatima zohra couple ma
5
2026-08-21 via Nuitee
A
Anna couple it
10
Personale molto efficiente struttura pulita
Pros:

Tutto

Cons:

Niente

2026-08-21 via Nuitee
J
jerroudi solo_traveller ma
10
2026-08-20 via Nuitee
F
Fehmi solo_traveller fr
10
2026-08-20 via Nuitee
A
Ait Bah solo_traveller ma
3
wanna avoid ruining the trip, this hotel just for sleep
Pros:

the receptionists are genuinely polite, and the pool was clean

Cons:

The room was so not conformed to a 4 star hotel, was the worst experience I ever had since I started visiting the hotel, the rehabilitation took so long and not expecting it finishing very soon, prices hasn't changed though, the room was so tight to dispose 2 adults, towels aren't available to use, lights are out of use, TV isn't working, toilet flush is broken...

2026-08-20 via Nuitee
Y
yassine solo_traveller fr
1
Pros:

j'ai rien aimé,

Cons:

le service d'accueil, 0 sur 10
le ménage 0 sur 10
pas de serviettes dans les chambres
pas de télévision
pas de lumière de la chambre

2026-08-19 via Nuitee
Z
zizzo solo_traveller ma
8
Pros:

La ragazza e molto accogliente e simpatica e paziente

2026-08-19 via Nuitee
E
El Mehdi couple ma
9
Très bien
Pros:

Très bien

Cons:

Très bien.

2026-08-18 via Nuitee
B
Brahim family_with_children ma
2
Pas top
Pros:

La gentillesse de certains membres du personnel et surtout de Lynda au spa. Niveau emplacement pas mal il y a beaucoup de chose à proximité

Cons:

Tout. la tv n’a pas marché de tout notre séjour on a fait des réclamations mais rien n’a été fait. La chambre donnait sur le boulevard très très bruyant. Des travaux dans l’hôtel à 9h du matin impossible de dormir. La chambre est sale. Tout est vieux et mal entretenu. La piscine est pas mal mais c’est sale autour et manque de transat. Le spa la piscine intérieur était fermé ainsi que jacuzzi.

2026-08-18 via Nuitee
M
Maha couple ma
4
2026-08-18 via Nuitee
N
Nabil solo_traveller ma
1
2026-08-17 via Nuitee
L
lamsseyah couple ma
8
2026-08-17 via Nuitee
R
reda solo_traveller ma
9
2026-08-17 via Nuitee
Y
Youness solo_traveller ma
8
2026-08-16 via Nuitee