Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent beachfront location
Friendly, attentive and professional staff
Great food and lovely restaurant
Well-kept grounds and pleasant beach bar/under-tree seating
Authentic Jamaican atmosphere
Comfortable junior suite option
Helpful security and welcoming environment
Generally clean outdoor facilities
Cons:
Mould, damp smells and slow housekeeping response on some room stays
Some rooms are very small/closet-like with dated fixtures
Food and drinks often perceived as expensive
Weak or nonexistent in-room WiFi for some rooms
Limited complimentary breakfast variety reported
Smokers on the beach and occasional slow restaurant payment processing

Categories

Cleanliness
7.8
Mixed reports: several guests praised overall cleanliness and outside bathrooms, but there are specific negative incidents (mould on bathroom ceiling, damp/musty smells, a live waterbug, and slow/required repeated requests for cleaning) that lowered this score.
Service
9.8
Strongly positive: numerous mentions of friendly, attentive and professional staff, welcoming team and helpful security. A few service lapses noted (e.g., a silent cleaner, slower restaurant payment processing), but overall service is a standout.
Location
10
Consistently excellent: beachfront location, very close distance to the beach, easy access to nearby dining and attractions — repeatedly described as a major highlight.
Room Quality
7.9
Mixed: junior suite described as large and updated, while other rooms were criticised as very small, damp-smelling or with dated fixtures; plumbing and furniture inconsistencies reported.
Amenities
8.2
Generally good (beach bar, pleasant grounds, outside bathroom cleanliness), but some guests reported poor in-room WiFi and limited complimentary breakfast offerings, which moderately reduced the score.
Value for Money
8
Mixed value: property comfort and service are praised, but several guests noted that food and drinks are pricey and that the free breakfast offering felt limited, affecting perceived value.
Food and Beverage
9
Mostly positive: multiple guests called the food great/delicious and the restaurant lovely; however, repeated comments about expensive prices temper the rating slightly.
Overall Experience
9.7
Overall very favorable: many guests described a wonderful, authentic Jamaican experience, would return and recommended the property despite occasional issues with rooms or service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:41

Property Description

Conveniently Located Oasis

Beachside Relaxation: Enjoy the serene Seven-Mile Beach and take a dip in our large outdoor pool.

Culinary Delights: Indulge in international dishes at our seaside restaurant and savor American-style food at The Beach Bar and Grill.

Ultimate Relaxation: Unwind in our hot tub, have a blast at the adult pool, or enjoy a family-friendly swim in our lush gardens.

Book now to experience the perfect blend of comfort and luxury at Coco La Palm!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 7.8
Service: 9.8
Location: 10
Room Quality: 7.9
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.7
D
Danielle • couple • jm
8
Place was great just thought the breakfast offered in the package is crap
Pros:

The property was beautiful, location great,I had a great time but the free breakfast is undesirable, I mean it's breakfast at least offer a sandwich or a boil egg but who eats pastry and tea for breakfast damn that was the turn off for me I get they trying to make money but damn at least be a little more nicer about it

Cons:

I said it already the free breakfast offered to the package was crap , like I said you could have offered a sandwich and fruits with tea or juice but no you guys offered sweets or fruits can't have both and only tea not even juice for those who don't drink hot things in the morning or even some porridge or cereal damn man , but I get it they don't think the free part should be desirable cause they want you to buy the breakfast but if so then don't offer breakfast as a part of the package

2026-10-29 • via Nuitee
N
Natasha • family_with_children • gb
9
Good place to visit, nice views and get away location
Pros:

Stayed here before, multiple swimming pools with jacuzzi, beach within walking distance, staff are helpful and parking on site

Cons:

Tv in room was fuzzy no YouTube or Netflix but I did have a tv in Samsung and remote of Sony of two different brands which was quite funny.

2026-10-28 • via Nuitee
M
McHugh • family_with_children • jm
9
Pros:

The restaurant and beach

Cons:

The room had no balcony

2026-10-26 • via Nuitee
A
Amy • couple • jm
9
Very enjoyable and relaxing
Pros:

Food is very good and excellent presentation. Staff is very attentive, pleasant and professional.

2026-10-24 • via Nuitee
J
Janice • extended_group • jm
9
2026-10-21 • via Nuitee
M
Mitchell • couple • us
10
Unexpected jewel..,will definitely return !
Pros:

Clean & beautiful

Cons:

Absolutely nothing

2026-10-21 • via Nuitee
P
Prout • family_with_children • jm
8
A good place to stay for the price
Pros:

The size of the property

Cons:

Dining room was not opened for lunch, only the beach grill

2026-10-20 • via Nuitee
H
Harrison • couple • jm
6
Very relaxing accommodating stay that’s allows you to reset frim the world
Pros:

Space clean quite nice and very attentive staff helpful and and knowledgeable

Cons:

The pool and beach access was very close

2026-10-20 • via Nuitee
S
Susan Lindsay-White • couple • gb
8
Lovely comfortable stay, food very good - staff and chef accommodating.
Pros:

Breakfast was good, I’d prefer a savoury pastry option within the continental as all were sweet; ie the triangle pastry could have been cheesy. The warm banana bread was yummy 😋

Cons:

The cocktails were nice, but over priced for the size. When on the beech, people were walking to Margatiraville to buy cocktails to bring back to Coco La Palm!

2026-10-20 • via Nuitee
J
J • extended_group • gb
8
Great hotel and very comfortable stay.
Pros:

Only stayed one night at Coco La Palm but had a very comfortable stay. Great beachfront location. Nice hot shower.

Cons:

No WiFi in my room. This was quite a big issue.

2026-10-17 • via Nuitee
N
Naomi • family_with_children • jm
9
Had a great time , was close to everything
2026-10-15 • via Nuitee
D
Daniel • couple • jm
9
2026-10-15 • via Nuitee
N
Nicole • couple • bm
10
Would definitely recommend
Pros:

Clean and spacious, great value for money. Loved the continental breakfast

Cons:

Nothing, it was great

2026-10-12 • via Nuitee
S
Shonda • solo_traveller • us
10
Coco LaPalm
Pros:

We loved the friendly and courteous staff, the clean facility and the atmosphere.

Cons:

The resort does need to invest in a better quality mattress, but we were able to get a mattress topper on the 3rd day that seemed to help a little. It would also be helpful to have a microwave in each room.

2026-10-11 • via Nuitee
A
aschlindwein • solo_traveller • us
9
Coco once again spot on!
Pros:

This was my 6th time and the resort never disappoints from beautiful gardens to an incredible beach. Biggest surprise was the exceptional help friendly and the deluxe rooms are nicely updated. New paint, mini split air conditioner, curtains and tv.

Cons:

Nothing

2026-10-08 • via Nuitee
M
Maria Claudia • couple • br
10
2026-09-19 • via Nuitee
T
Tanya • solo_traveller • us
8
2026-09-18 • via Nuitee
M
Marlise • family_with_children • us
8
Love the resort and location!
Pros:

Had breakfast daily and it was good.

Cons:

The 10% fees times 2 and the other fee is getting out of control. We are other places to not have all those fees.

2026-09-11 • via Nuitee
B
Bernal • solo_traveller • ec
9
Pros:

Ubicación. La seguridad por parte de Security de la playa, muy limpio

Cons:

La mala atención del personal del bar hacia el turista latino, nuestra habitación era muy oscura.

2026-09-08 • via Nuitee
M
Marcela • couple • cl
6
Tranquila
Pros:

Que estuviera frente a la playa

Cons:

El desayuno, la comida

2026-09-07 • via Nuitee