Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent beachfront location
Friendly, attentive and professional staff
Great food and lovely restaurant
Well-kept grounds and pleasant beach bar/under-tree seating
Authentic Jamaican atmosphere
Comfortable junior suite option
Helpful security and welcoming environment
Generally clean outdoor facilities
Cons:
Mould, damp smells and slow housekeeping response on some room stays
Some rooms are very small/closet-like with dated fixtures
Food and drinks often perceived as expensive
Weak or nonexistent in-room WiFi for some rooms
Limited complimentary breakfast variety reported
Smokers on the beach and occasional slow restaurant payment processing

Categories

Cleanliness
7.8
Mixed reports: several guests praised overall cleanliness and outside bathrooms, but there are specific negative incidents (mould on bathroom ceiling, damp/musty smells, a live waterbug, and slow/required repeated requests for cleaning) that lowered this score.
Service
9.8
Strongly positive: numerous mentions of friendly, attentive and professional staff, welcoming team and helpful security. A few service lapses noted (e.g., a silent cleaner, slower restaurant payment processing), but overall service is a standout.
Location
10
Consistently excellent: beachfront location, very close distance to the beach, easy access to nearby dining and attractions — repeatedly described as a major highlight.
Room Quality
7.9
Mixed: junior suite described as large and updated, while other rooms were criticised as very small, damp-smelling or with dated fixtures; plumbing and furniture inconsistencies reported.
Amenities
8.2
Generally good (beach bar, pleasant grounds, outside bathroom cleanliness), but some guests reported poor in-room WiFi and limited complimentary breakfast offerings, which moderately reduced the score.
Value for Money
8
Mixed value: property comfort and service are praised, but several guests noted that food and drinks are pricey and that the free breakfast offering felt limited, affecting perceived value.
Food and Beverage
9
Mostly positive: multiple guests called the food great/delicious and the restaurant lovely; however, repeated comments about expensive prices temper the rating slightly.
Overall Experience
9.7
Overall very favorable: many guests described a wonderful, authentic Jamaican experience, would return and recommended the property despite occasional issues with rooms or service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:41

Property Description

Conveniently Located Oasis

Beachside Relaxation: Enjoy the serene Seven-Mile Beach and take a dip in our large outdoor pool.

Culinary Delights: Indulge in international dishes at our seaside restaurant and savor American-style food at The Beach Bar and Grill.

Ultimate Relaxation: Unwind in our hot tub, have a blast at the adult pool, or enjoy a family-friendly swim in our lush gardens.

Book now to experience the perfect blend of comfort and luxury at Coco La Palm!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 7.8
Service: 9.8
Location: 10
Room Quality: 7.9
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.7
H
Howard • solo_traveller • gb
7
I like the hotel and the people but I’m very unhappy with Booking.com for taking money and offering something and don’t
Pros:

The property spacious and clean, nice place to be.

Cons:

I paid extra for breakfast but on arrival I’d to pay for eggs and anything else that I had apart from fruits and coffee. I’m very disappointed and dissatisfied that booking.com could sell customers something take money and don’t deliver.

2026-08-29 • via Nuitee
D
davina • family_with_children • us
8
location was great Rite on The Beautiful Beach!! Beachfront property
Pros:

Breakfast Was Good, food was fresh, Servers where great, Cluadette went above as a server 👌

Cons:

Rooms need some modern fixing!! Place is a little dated, but overall the place was good

2026-08-24 • via Nuitee
J
Javiera • couple • cl
10
2026-08-23 • via Nuitee
W
Weise • solo_traveller • jm
5
2026-08-23 • via Nuitee
T
Tashina • solo_traveller • jm
6
2026-08-22 • via Nuitee
K
Kevin • extended_group • gb
9
I was just wondering that I should have stayed more night than the 3 nights.
Pros:

Everything

Cons:

N/A

2026-08-22 • via Nuitee
C
Cyville Martin • extended_group • jm
8
2026-08-21 • via Nuitee
E
Eli • solo_traveller • us
10
2026-08-20 • via Nuitee
L
Lynelle • couple • us
8
Overall, it was comfortable. The guard was very attentive & was very helpful to us when we went to the beach the nex
Pros:

Location is amazing, the beach is phenomenal

Cons:

We went to the restaurant on our 1st day & we were disappointed with the service. We didn’t get served at all, we watched people getting served on the other side that came after us, so we left after sitting for 25 min.

2026-08-17 • via Nuitee
K
KARL • solo_traveller • jm
8
Pros:

Staff was great and breakfast was outstanding
The beach is the best of all the many properties on the stretch
Life guards and security staff very attentive

Cons:

That annoying roach in the bathroom!!!!

2026-08-13 • via Nuitee
D
Danakay • solo_traveller • jm
7
2026-08-13 • via Nuitee
J
Jason • couple • jm
9
Pros:

Great location and wonderful staff. Wished the rooms had balconies with sea view but everything else makes up

2026-08-11 • via Nuitee
J
Jason • couple • jm
10
2026-08-11 • via Nuitee
P
Pauline • family_with_children • us
9
Always a great stay at Co Co La Palm, beautiful well kept gardens surround the property.
Pros:

I love this hotel, very in expensive to stay here. Located almost in the middle of the 7 miles beach, amazingly -- Best Beach water in the world. Plus free continental breakfast - a keeper.

Cons:

My room smelled like smoke, then I found out that prior guests are allowed to smoke on the balcony of the room. Unfortunately, I did forget to state that I needed a smoke free room.

2026-08-11 • via Nuitee
G
GIFTON • couple • us
9
2026-08-10 • via Nuitee
T
Timothy • solo_traveller • jm
7
2026-08-09 • via Nuitee
B
Babra • solo_traveller • jm
9
2026-08-07 • via Nuitee
L
Laurie • solo_traveller • us
10
Pros:

.

2026-08-04 • via Nuitee
R
Ryan • family_with_children • gb
6
Made the best of my stay despite everything. Love Coco La Palm.
Pros:

The beach, food, dining staff and securities.

Cons:

They gave me a room that had mould on the bathroom ceiling, took a whole day to change it, next room was ok. I needed it cleaned on my second to last day and asked early for it. Took me asking 4 times before the cleaner came. She said nothing, not hello, no apology nothing. Very disappointed as I love staying there. I will go back but I hope things change.

2026-08-04 • via Nuitee
J
JACQUELINE • couple • us
10
Wonderful , calm, clean and beautiful facility
Pros:

Great food , great staff

2026-08-02 • via Nuitee