The Chanler at Cliff Walk

This was a 5 star experience. The staff was absolutely amazing. The rooms were so beautiful. The property was perfect.

The Chanler succeeds because it feels inhabited. Newport is full of houses that ask you to admire them from behind velvet ropes. This one invites you to stay awhile.

The rooms are handsome without feeling staged. Ours overlooked Easton’s Beach, where the weather seemed to change every half hour and the light with it. Breakfast on the terrace became the part of the day we looked forward to most. Good coffee, thoughtful food, and enough sea beyond the table to make conversation slow down.

The design deserves special mention. The bathrooms alone are remarkable. Victorian fixtures sit comfortably beside botanical wallpaper, black millwork and polished brass. Nothing feels as though it was ordered from the same catalog. It feels collected.

That curiosity stayed with us throughout the hotel. The stair runners, the ironwork, the lighting, the artwork and textiles all suggested careful hands behind them. More than once my wife asked, “Who made this?” I found myself wishing for a small cabinet near reception introducing the artists, designers and craftspeople who gave the building its character. Beautiful work deserves its authors.

Most of all, the staff understood that good hospitality is quiet. They never seemed to perform service. They simply practiced it

Location, staff, facilities ,food,grounds.
Great space,definitely will return.

We can’t say enough great about the food. The chef is extraordinary and it carries through breakfast, lunch and dinner.

Our room was OK. The Frette sheets are divine. The bed was not comfortable. There is very little space in the room to sit. The deck, overlooking Eastons Beach had potential but the hard chairs without any cushions were very uncomfortable to sit in.

The decor in the inn is delightful, a great blend of contemporary and classic. But the decor in the room is seriously lacking. Plastic plants, faux hummer figurines and a phone/clock that was from the 90’s.

The service was inconsistent. Ordering ice took from 5 minutes to nearly an hour (3 calls).

Craig the driver for the complimentary in town limo service was a gem

The Chanler offers an unparalleled opportunity to relax at a European-styled, waterfront retreat, located just minutes from Bellevue Avenue and downtown Newport. This boutique hotel sets a new standard for vacationing in this historied and universally revered destination.

The Chanler is more than just a hotel stay. It is more of a magical experience, from first arriving and greeted by exceptional staff to the housekeeping, which is phenomenal, and comes twice a day .To the views from most windows of the Atlantic Ocean ,to the grounds, which are almost heavenly in their beauty with beautiful flowers, perfect lawn ,ocean breezes, beautiful views of beaches and oceans. The rooms are all different and unique …each one is beautifully decorated .The on-site restaurant is an experience unto itself. The staff is great ,the food delicious, and the atmosphere unbeatable .My best times on this trip were when I was dining at this restaurant. Both for breakfast and lunches, but their Cadillac car will take you in town to dine at whatever restaurant you want to go to. I have been there six times and each time was amazing. It is more expensive than your average Newport hotel room, but if you can afford it, you definitely should. It will not disappoint. It has never disappointed me. Already planning my next trip back there.

The whole point of our two hour drive was to sit and look at the ocean. We heard Remy’s Loose had wonderful food and were very excited.

Sadly, the outdoor space is pretty underwhelming (it was also quite hot, though windy, so with plastic curtains covering the view) and the indoor Remy’s Loose has incredible ocean views but those are reserved for Cara only. We could easily afford Cara, but we wanted the Remy’s Loose menu, and it was lunch time. Why wouldn’t they let us sit in the dining room overlooking the Ocean? Unacceptable that a hotel of this caliber would not have ocean views, when it’s right on the Cliff Walk.

The saddest part is they have amazing ocean views, but leave it completely unused for lunch. We were very disappointed.

The staff is incredibly friendly and welcoming, but the rooms, especially the bathrooms, are quite outdated. We had a pleasant experience during our weekend visit, but the management was quite rude and unfriendly. They acted as if we were lucky to be able to pay $2000 a night to stay at their hotel. The staff, on the other hand, was fantastic. The rooms are in need of renovation, and the lobby is chaotic and doesn’t align with the Newport theme.

It is such a lovely setting and the public areas are charming and intimate, but choose your room well, they have specific issues that should be addressed when booking this property.

I am fortunate to stay in luxurious hotels around the world. The Chanler is among the best boutique hotels anywhere, and in my opinion, the best in the northeastern U.S. I have visited twice and will do so again. I highly recommend The Chanler to my family and friends.

Beautiful dining area with sweeping views of Easton’s Beach. Staff were attentive, friendly and helpful. Menu was very creative; each meal memorable. To walk it off - an easy cliff walk to the mansions.

I chose the Chanler for a special weekend to celebrate my husband's 75th birthday and it was the perfect choice. The hotel is beautiful, with a historic exterior, a modern, somewhat funky public interior and period-specific rooms/suites, many with expansive views of the beach below, the Cliff Walk and the large hotel lawn. I loved being "on" the Cliff Walk and it was also an easy 20 or so minute walk into town.

We chose the Georgian room on the third floor, which did not disappoint (although no elevator, so lots of extra exercise!) It was beautifully decorated in what I assume was period accuracy and had three large windows that let in lots of light, with views out to sea, a comfy king bed, and bathroom with soaking tub and large separate shower with multiple rain heads. Two services a day kept the room and bathroom pristine and filled with fresh towels. There's a fridge with complimentary water and soda and a Nespresso machine, but also fresh coffee downstairs every morning from 7am on. The staff is helpful and friendly and always available for questions or assistance.

There's a lovely bar and seating area for drinks before dinner and two restaurants, also open to the public. Breakfast is served only to guests (it is not, however a B&B), but the selection is good and the food was excellent. A car and driver is available every day between 5 and 10pm to take guests to restaurants in town (about a mile or so away) and pick them up afterward. This was a really welcome and delightful service and the driver was a lovely guy who had many great local stories to share.

Only two surprising and very minor points: One is that their internet service is quite slow. The other is that most hotels of this calibre typically provide some tangible recognition of a special occasion: bottle of wine or champagne, fruit and chocolate, etc. Here, only a card with birthday greetings from the staff was on display. But these are small "nits" and I will definitely plan another visit. And I'd recommend this highly to anyone wanting a really special experience in Newport.

My wife and I were looking for a place to get away midweek that wasn’t too far from our home. We found the Chanler online and was intrigued. We booked three nights and the Chanler exceeded our expectations. From our first greeting by the valet team to the front desk services as well as dining, we thoroughly enjoyed our stay.

Exceptional designed space, friendly warm and welcoming staff, Staying at the Chanler is like stepping into a dream

So heartbroken that they renovated away the mansion’s most gorgeous spaces. Women’s bathroom was a destination of its own with birds and details everywhere. Entrance was gorgeous. They striped it all away in favor of modern details that any hotel could have.

The outdoor spaces (outdoor restaurant and outdoor fountain area) remain subpar, and they chose to allocate scarce resources and time to renovate the parts of the mansion that were already extraordinary. Beyond confusing how a world-class team would choose to do that.

The outdoor chairs for the restaurant are nothing special — same kind of chairs you’d find in 100 restaurants in a city anywhere. Instead of investing in attention to detail and upgrading the outdoor covered restaurant to a world-class, French Riviera style restaurant, they chose to get rid of one of the world’s prettiest bathrooms and prettiest lobbies?

The outdoor area by the fountain is also completely unsused. Makes it feel like a cheap wedding venue rather than a destination, boutique resort. I thought “the next chapter” meant they would upgrade the place — instead, they downgraded it.

From the second you make the booking, the staff at The Chanler make your stay truly exceptional. We enjoyed a couple expertly prepared cocktails and caviar service in living room prior to the free concierge car service to and from our booked dinner reservation. We returned to the lounge for a nightcap and excellent turn down service in our room. The staff and charm of the Chandler truly make you feel like royalty.

Have been staying st the Chanler since 2017. Stays are always fantastic. Unique facility with themed rooms, great view, and amazing staff.

Beautiful setting and perfect location. Stayed in the Block Island villa and was not disappointed. The car service was also very useful.

I had a wonderful experience staying at the Chanler hotel. It was a fantastic stay, and I truly enjoyed my time there. I would highly recommend it for anyone looking for a comfortable and enjoyable stay.

We just had cocktails and and hot chocolate. The service bartender and
Cocktails were superb. Would definitely go back!