Hyatt House Nashville Downtown-Convention Center

Hotels
Hyatt House
8.8 (3894 reviews)
535 REP JOHN LEWIS WAY S , Nashville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
High parking fees
Weak water pressure in shower

Categories

Cleanliness
8.7
Hotel is noted for being clean.
Service
9.2
Staff were described as lovely and polite.
Location
9.2
Great location near Broadway and convenient access.
Room Quality
8.7
Rooms were modern, clean, and spacious.
Amenities
8.7
Facilities include indoor pool and good parking garage.
Value for Money
8.2
Some issues reported regarding parking fee discrepancies.
Food and Beverage
8.7
Breakfast variety and quality were well-received.
Overall Experience
9
Overall a highly enjoyable stay with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:22

Property Description

Luxurious Accommodations
Hyatt House Nashville Downtown-Convention Center offers air-conditioned rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Exceptional Facilities
This hotel boasts a fitness centre, indoor pool, restaurant, bar, and shared lounge for guests to unwind and socialize. Private parking is available on site, ensuring a hassle-free stay for all visitors.

Convenient Services
Guests can start their day with a delicious buffet breakfast and take advantage of the business centre, snack bar, and 24/7 reception services. Plus, the multilingual staff is always ready to assist, making your stay comfortable and enjoyable.

Experience the best of Nashville at Hyatt House Downtown-Convention Center. Book your stay now for a memorable and seamless trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.8
Based on 3894 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
E
Eduardo couple br
9
2026-08-29 via Nuitee
L
Linda couple us
10
2026-08-29 via Nuitee
J
Jeraldlyn couple us
9
Overall wonderful stay
Cons:

Unfortunately there were no bath towels or face towels in the room.

2026-08-29 via Nuitee
M
Melinda couple gb
10
2026-08-29 via Nuitee
C
Chris couple us
10
2026-08-29 via Nuitee
L
larry solo_traveller us
10
Pros:

We like the location and I liked the gym. All good

Cons:

The room was a little small and parking garage was tight for a bigger vehicle. But all good

2026-08-28 via Nuitee
G
garry solo_traveller gb
8
Pros:

Lovely room, hotel was very modern inside. Feeling of quality. Car park. Very clean.

Cons:

Food offering was awful the pizza was tiny and tasteless. Very limited menu.

2026-08-28 via Nuitee
J
JOHN solo_traveller us
8
2026-08-27 via Nuitee
E
Erika couple us
8
Overall I would stay here again if I returned to Nashville, depending on price at that time.
Pros:

The property and rooms were clean, well kept, and nicely decorated. The breakfast included was decent and the food area was well prepared

Cons:

Parking costs are pricey - $50/night. The walk to downtown isn’t bad - but there are closer locations. The surrounding area has some eyesore views

2026-08-27 via Nuitee
V
Vanessa couple de
9
2026-08-27 via Nuitee
H
Hannah couple us
7
Pros:

Great location, friendly staff!

Cons:

AC did not work well in room

2026-08-27 via Nuitee
A
Andrea solo_traveller us
10
Would highly recommend!
Pros:

So nice and peaceful! Friendly front desk staff and room was exceedingly clean!

Cons:

Bed was slightly harder than I am used to

2026-08-27 via Nuitee
S
Sara solo_traveller de
8
Kann man definitiv empfehlen!
Pros:

Die Lage des Hotels ist wirklich super.
Das Hotel an sich ist auch sehr schön und bietet sogar eine Tiefgarage, wenn auch diese mit knapp $50/Nacht recht teuer ist. Aber ich denke, dieser Preis bewegt sich im Rahmen aller anderen Hotels dieser Lage.
Das Frühstück war für ein amerikanisches Hotel auch vollkommen okay: jeder kann sich etwas finden und es hat gut geschmeckt. Man kann das Hotel definitiv empfehlen!

Cons:

Ich finde, ein Wasserspender oder Wasserflaschen im Zimmer für den Preis und solch ein Hotel sollten ein Minimum sein. Ich bin immer ins Gym gegangen, um mein Wasser aufzufüllen.
Ansonsten kann ich mich nicht beschweren. Der Preis für das Hotel und parken sind recht hoch, aber definitiv noch gut im Rennen mit vergleichbaren Hotels in der Umgebung - das ist einfach der Rahmen dort.

2026-08-26 via Nuitee
N
Nicole family_with_children us
9
It was a good location and nice stay with a few communication issues
Pros:

Location was good, breakfast and area was great

Cons:

It was not mentioned at booking about the parking fee and we were not told at check in that the room would not be cleaned until the 3rd day, we only had a 2 night stay and that would have been fine if we had at least gotten fresh towels or been able to request that before getting back to our room after a full day of touring etc and having to wait almost 2 hours before towels were brought after we asked the front desk.

2026-08-25 via Nuitee
J
Jason family_with_children us
10
2026-08-24 via Nuitee
E
Earlene solo_traveller us
8
Over priced parking
Pros:

Very nice staff

Cons:

The parking is outrageous for one night over 50.00

2026-08-24 via Nuitee
S
Summer extended_group us
5
Good, but they will not clean your room
Pros:

This hotel was a short distance from Broadway (10-15 minute walk) and from Nissan Stadium (25-30 minute walk). If you plan to visit Broadway or the stadium while in Nashville, this is one of the cheaper hotels to stay at. All of the staff we met were very nice. The pool was warm and a pleasant place to swim for an hour. The hotel itself was quiet and there weren't any crazy parties or drunk guests. Because of this, we got a great night's sleep the three nights we were there.

Cons:

My biggest critique is that we stayed there three nights, at a cost of $200/night, and did not have our room cleaned once. I called the front desk twice to request a room cleaning, and both times they said they would send people up and never did. I requested new towels and for the trash to be taken out multiple times (things get dirty when you're with the girls on a trip to Nashville!) and it never happened, despite staff telling me both times it would. By the time we checked out, the room was in a dire state. Even though our stay here was generally positive, I wouldn't stay again because of this.

Onto other small things: although the hotel is a short walk from Broadway, there isn't anything in the immediate vacinity, so you will still have to walk if you want to grab a drink or bite to eat. It was in a more industrial part of downtown, so we passed by some dodgy characters late at night, including one guy who kept asking to use our phone, so be alert.

Upon checking in, the hotel signed me up for text alerts regarding their happy hours and events, which I did not agree to and found really annoying.

2026-08-24 via Nuitee
M
Martina family_with_children es
10
Comfortable hotel
Pros:

The beds were fantastic
The size of the room
The cleanness
The common areas

Cons:

The breakfast. Not good at all

2026-08-22 via Nuitee
J
josh couple us
10
2026-08-22 via Nuitee
C
Charlotte extended_group se
8
Pros:

Läget. Köket i rummet. Poolen.

Cons:

Långa korridorer.
Krånglit att använda laundry- ladda ner app och ladda på pengar….
Personalen med överlägsen attityd.

2026-08-22 via Nuitee