Hyatt House Nashville Downtown-Convention Center

Hotels
Hyatt House
8.8 (3786 reviews)
535 REP JOHN LEWIS WAY S , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
High parking fees
Weak water pressure in shower

Categories

Cleanliness
8.7
Hotel is noted for being clean.
Service
9.2
Staff were described as lovely and polite.
Location
9.2
Great location near Broadway and convenient access.
Room Quality
8.7
Rooms were modern, clean, and spacious.
Amenities
8.7
Facilities include indoor pool and good parking garage.
Value for Money
8.2
Some issues reported regarding parking fee discrepancies.
Food and Beverage
8.7
Breakfast variety and quality were well-received.
Overall Experience
9
Overall a highly enjoyable stay with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:22

Property Description

Luxurious Accommodations
Hyatt House Nashville Downtown-Convention Center offers air-conditioned rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Exceptional Facilities
This hotel boasts a fitness centre, indoor pool, restaurant, bar, and shared lounge for guests to unwind and socialize. Private parking is available on site, ensuring a hassle-free stay for all visitors.

Convenient Services
Guests can start their day with a delicious buffet breakfast and take advantage of the business centre, snack bar, and 24/7 reception services. Plus, the multilingual staff is always ready to assist, making your stay comfortable and enjoyable.

Experience the best of Nashville at Hyatt House Downtown-Convention Center. Book your stay now for a memorable and seamless trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 3786 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
S
Steve solo_traveller au
7
Good
Pros:

Convenient to every thing

Cons:

Clean

2026-07-24 via Nuitee
J
J solo_traveller us
10
2026-07-23 via Nuitee
K
Kimberly couple us
10
Pros:

Breakfast was ok. No sweets, like danish. Location was great. Not too far of a walk to Broadway. Room was clean, bed comfortable. Cleaning staff very nice and accommodating

Cons:

Nothing.

2026-07-23 via Nuitee
D
Desiree family_with_children us
10
2026-07-22 via Nuitee
B
Bryan solo_traveller us
10
Pros:

Fancy place, the staff were so friendly.

Cons:

That I couldn't stay longer!!

2026-07-22 via Nuitee
J
Joanne family_with_children gb
9
2026-07-21 via Nuitee
T
TEODORO couple uy
9
Pros:

Location, facilities and staff.

Cons:

N/A

2026-07-21 via Nuitee
M
Michael couple us
10
Excellent trip!
Pros:

Parking and the room!

Cons:

Distance from Broadway

2026-07-21 via Nuitee
L
Luis M couple us
9
An area where you can walk everywhere
Pros:

Close to broadway, restaurants and bars

Cons:

Club bedroom and good breakfast

2026-07-21 via Nuitee
D
Deyarna solo_traveller au
10
2026-07-21 via Nuitee
S
Silviya solo_traveller us
10
2026-07-21 via Nuitee
E
Evangeline family_with_children us
5
We enjoyed our stay although there are some areas for improvements.
Pros:

The room was clean and comfortable.

Cons:

The breakfast was basic with very few options and the same menu each day. Also, the only meat option available was pork sausage links. My family does not eat pork. The eggs were powdered eggs full of bell peppers and enough seasoning to cook a chicken. The fruit was not fresh. The orange juice was watered down tremendously. Apple juice was okay. There was no waffle maker. Only bread. I'd just call it safe to say stick with the cereal option. Not really much more to choose from.

2026-07-20 via Nuitee
E
Ewa solo_traveller us
7
Pros:

The front desk offered to us a happy hour between 4pm and 6pm for 1/2 price, we asked the bartender what's including, and he said beer, wines, and margaritas. So we ordered margaritas and he charged us a full price. We are not happy with that.

Cons:

Cleaned room, easy access to parking

2026-07-20 via Nuitee
R
Robert family_with_children us
9
2026-07-20 via Nuitee
W
Walter couple us
7
Great location and value
Pros:

Location, cost, staff at front desk were really nice and helpful

Cons:

Don’t like powdered eggs

2026-07-20 via Nuitee
T
Tiffany solo_traveller us
1
Pros:

The hotel overall was clean and close to Broadway.

Cons:

Some of the girls at the front desk were just so rude. We Never got fresh towels and we asked 2xs and called once, so 3xs all together, and the air-conditioning didn't work that well.
I will never stay there again, especially what I paid for and what the rates were.

2026-07-19 via Nuitee
P
Pat couple us
9
2026-07-19 via Nuitee
D
David Or Davena extended_group us
10
2026-07-18 via Nuitee
T
Tomislav solo_traveller hr
10
2026-07-18 via Nuitee
G
gilbert solo_traveller au
10
Go visit Nashville and stay @Hyatt
Pros:

Upgraded to an apartment that was extremely comfortable. Staff were very helpful. Location was great walked to Beale street. Everything was great, large breakfast meals area with a bar.
Nashville a must do.

Cons:

Nothing

2026-07-18 via Nuitee