Hotel The Celestine Tokyo Shiba

Hotels
•
THE CELESTINE HOTELS
8.8 (4134 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , JP
+81 3-5441-4111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff (concierge and reception praised)
Excellent, varied and plentiful breakfast
Clean, well maintained hotel and rooms
Convenient central location near transport, river and tower/metro
Guest lounge/patio, free drinks and on-site parking
Good views from many rooms; comfortable beds
Cons:
Some rooms are very small and bed placement can be problematic
Occasional language barrier — some staff with limited English
Dinner menu could be improved
Missing certain amenities for some guests (e.g., hot tub)
One reviewer felt room size did not justify price
Minor signage/communication issues (e.g., breakfast/room shoe notice)

Categories

Cleanliness
9
Multiple reviews explicitly praise the hotel as very clean and well kept; breakfast areas and rooms cited as tidy and well maintained.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive (concierge praised, reception helped with travel), though a few notes mention limited English ability.
Location
9
Many reviewers highlight a great central location near transport, metro stations, the river and a notable tower; convenient for sightseeing and business.
Room Quality
8.2
Mixed feedback: several guests report comfortable, spacious rooms with good views, while a number of reviews complain rooms are very small and bed placement is poor.
Amenities
8.6
Guest lounge, patio with seating and free drinks, on-site parking and helpful room amenities are noted positively; a few guests missed a hot tub or wanted clearer signage for breakfast rules.
Value for Money
8.4
Most guests felt the stay provided good value (comfortable beds, attentive staff, excellent breakfast), but isolated comments complained the small room size did not match the price.
Food and Beverage
9
Breakfast is frequently described as extensive, delicious and a highlight; some feedback suggests dinner menu could be improved.
Overall Experience
9
Overall very positive guest experience with many recommendations and repeat-intent; occasional criticisms relate mainly to room size or minor amenity/language issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.8
Based on 4134 reviews
Cleanliness: 9
Service: 9.2
Location: 9
Room Quality: 8.2
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 9
A
Austin • couple • us
10
2026-10-31 • via Nuitee
B
Belinda • couple • au
9
Calm relaxing hotel in a quiet area
Pros:

The room with a big window abs bench seat - great view. Near transport but away from the business. Nice walk to the river. View of a sparkly tower . The guest lounge was lovely.

2026-10-31 • via Nuitee
J
Jan • couple • de
10
Pros:

Sehr zuvorkommendes Personal, sehr gute Lage, ganze Hotel machte einen sehr gepflegten Eindruck.
Die Betten waren super bequem. Es gab sogar einen Waschservice für seine Kleidung.

2026-10-31 • via Nuitee
T
Thomas • couple • ch
9
2026-10-30 • via Nuitee
L
Luis Fernando • couple • br
10
Excelente hotel
Pros:

Da gentileza dos funcionários

Cons:

Goatei de tudo

2026-10-29 • via Nuitee
A
Alessandro • family_with_children • be
7
2026-10-29 • via Nuitee
A
Alessandro • family_with_children • be
7
Pros:

Posizione

Cons:

Lo staff senza un livello di inglese in grado di garantire comunicazioni rapide e chiare

2026-10-29 • via Nuitee
C
Charles • couple • us
9
Pros:

Helpful staff, clean comfortable room.

Cons:

Would have liked a hot tub

2026-10-29 • via Nuitee
S
SHO • couple • jp
10
最高でした！
Pros:

とても綺麗で満足でした！
駐車場も下にありお得に停められました！
朝食もとても美味しく朝からとても気分が良かったです！
彼女の誕生日旅行で利用しましたがチェックアウトの際の心遣いに感激しました。
彼女も喜んでいたので感謝しています！
また利用させて頂きます！
ありがとうございました！

Cons:

朝食バイキングはルームシューズがダメだと言う表示が部屋にあれば助かりました。。

2026-10-28 • via Nuitee
J
James • solo_traveller • jp
8
2026-10-28 • via Nuitee
J
Jan • couple • de
8
2026-10-27 • via Nuitee
G
Grzegorz • extended_group • pl
10
Godny polecenia
Pros:

Śniadania , czystość i widok . Personel na śniadaniach 100/100

Cons:

Brak

2026-10-27 • via Nuitee
S
Susan • couple • us
10
Pros:

Location, comfortable rooms, delicious extensive breakfast.

2026-10-27 • via Nuitee
L
Lucía • couple • es
10
2026-10-27 • via Nuitee
L
Lofi • couple • au
9
Pros:

Great central location, clean hotel, friendly and helpful staff!

2026-10-26 • via Nuitee
D
Dimitrios • couple • gr
10
2026-10-25 • via Nuitee
B
Bernd • couple • de
9
Pros:

Alles war sehr gut, Personal sehr bemüht und freundlich. Ein besonderen Dank an die Rezeption, wir bekamen eine super Unterstützung bei der Vorbereitung unserer Weiterreise.

Cons:

Das Zimmer war viel zu klein. Das ansich schon kleine Doppelbett stand an einer Seite noch an der Wand.

2026-10-24 • via Nuitee
R
Romeo • solo_traveller • nl
9
2026-10-23 • via Nuitee
J
Jan • couple • au
8
Loved the staff & the concierge was very helpful in giving us advice & directions.
Pros:

Breakfast was plentiful. Room overlooked the pool & had good views.

Cons:

The dinner menu could have been better.

2026-10-22 • via Nuitee
L
Laura • couple • br
10
Maravilhosa
Pros:

O hotel é maravilhoso. Quartos espaçosos e equipe muito atenciosa. Café da manhã incrível e para todos os gostos. Muito próximo ao metrô que leva a toda a cidade

Cons:

Nada. Gostei de tudo

2026-10-22 • via Nuitee