Hotel The Celestine Tokyo Shiba

Hotels
THE CELESTINE HOTELS
8.8 (3906 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great central location
Comfortable and clean accommodations
Cons:
Room size smaller than expected
Breakfast options need improvement
Some cleanliness concerns

Categories

Cleanliness
8.19
There was a concern about cleanliness in one review but overall, it is quite satisfactory.
Service
9.36
The staff were frequently described as exceptionally kind, helpful, and attentive.
Location
9.3
Many reviews mentioned the hotel has a great central location near attractions.
Room Quality
8.75
While some found the rooms smaller than expected, many appreciated their comfort and amenities.
Amenities
8.88
General availability of amenities was well-received, although breakfast options could improve.
Value for Money
8.74
Some reviews indicated the pricing might be slightly high for the area.
Food and Beverage
7.89
Breakfast options received mixed reviews and could use improvement for a 5-star hotel.
Overall Experience
9.26
Overall, guests were very satisfied with their stays, citing comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 3906 reviews
Cleanliness: 8.19
Service: 9.36
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 7.89
Overall Experience: 9.26
I
Iakov couple ru
7
2026-06-13 via Nuitee
M
Maria solo_traveller ru
10
Идеальное место для визита в Токио
Pros:

Удобное расположение отеля

2026-06-13 via Nuitee
D
Deniss couple au
10
Exceptionally helpful and patient staff
2026-06-13 via Nuitee
J
Joseph solo_traveller us
10
2026-06-12 via Nuitee
J
Jean couple es
9
Pros:

El personal es extremadamente amable, nos encantó lo atentos que fueron siempre

Cons:

Las instalaciones son ligeramente anticuadas y antiguas, no obstante disfrute mi estancia en general

2026-06-12 via Nuitee
O
Orrin family_with_children us
10
2026-06-12 via Nuitee
V
Victor couple gb
10
PERFECTCION
Pros:

Best hotel I have been in my life. I want to come again. :((((( I miss it

Cons:

NOTHING!!!

2026-06-12 via Nuitee
A
Amila solo_traveller de
10
2026-06-12 via Nuitee
M
Mark couple gb
3
Disappointed, this is DEFINITELY not a 5 star hotel
Pros:

A good selection of amenities in the bathroom.

Cons:

The room was incredibly dated. The bathroom had cracked floor tiles, the whole bathroom area was incredibly small.
I felt like I was staying in an office block.

2026-06-12 via Nuitee
M
Mahwish couple gb
9
2026-06-12 via Nuitee
8
88Happiness Family Los Angeles, California
10
A Boutique Gem That Made Us Wish We Had Stayed Longer
Pros:

The location is convenient, with a train station less than a five-minute walk away, making it easy to get around. There is also a small 7-Eleven located on the ground floor of the building, which is handy for snacks and essentials during the week. If you need to exchange currency, there is a self-service exchange machine conveniently located in the lobby.

Because the hotel is situated in a business district, the area is quieter on weekends, which we actually found refreshing after spending time in the busier parts of the city. Despite the quieter surroundings, there are still plenty of excellent restaurants and bars within a 10-minute walk.

Overall, this hotel offers the perfect combination of comfort, tranquility, convenience, and exceptional service. I would not hesitate to stay here again and would highly recommend it to anyone looking for a sophisticated boutique hotel experience.

2026-06-11 via Tripadvisor
C
Celine couple ca
7
Nous ne recommandons pas.
Pros:

Nous avons grandement apprécié l’intervention de Mina Ito. C’est une personne très gentille et très avenante qui a su réglé notre problème. Lit confortable et snack en PM et le soir.

Cons:

Internet très lent, lorsque nous avons eu la première chambre, il y avait une odeur de fumée de cigarette. Avec l’aide de Mme Mina Ito nous avons changé de chambre pour ne plus sentir l’odeur de cigarette dans la chambre. Malgré le fait que c’est indiqué que la chambre ait une grandeur de 28 m2. Elle nlavait sûrement pas cette grandeur nous l’avons trouvé très petite. La journée de notre départ, il y avait un typhon, notre vol a été annulé et il n’y a pas eu d’arrangement possible avec l’hôtel. Nous n’avons pas vraiment apprécié l’attitude de l’hôtel dans des circonstances d’urgence. Nous avons dû nous débrouiller dans une situation difficile à la pluie et au vent. Très loin du centre autour de l’hôtel très peu d’activité loin de tout.

2026-06-11 via Nuitee
F
FUMIKO couple jp
9
2026-06-11 via Nuitee
F
Fahad solo_traveller ae
5
2026-06-11 via Nuitee
A
Anita solo_traveller gb
10
Pros:

The facilities

2026-06-11 via Nuitee
T
Thomas couple se
9
2026-06-11 via Nuitee
L
Lea couple de
10
Pros:

Das Hotel ist sehr modern und sauber. Die Zimmer sind für „europäische“ Verhältnisse kleiner als man sie kennt, aber trotz allem sehr schön und es fehlt an nichts. Das Personal ist extrem freundlich und hilft bei allen Fragen. Man ist eher in einem Business Areal, aber wir fanden das super, da es nicht so touristisch ist war. Die nächste U-Bahn Station ist nur einige Meter entfernt. Absolut empfehlenswert

2026-06-11 via Nuitee
S
Scott solo_traveller gb
9
Pros:

Really great hotel, massive room, great view, great amenities, comfy bed.

Cons:

No spa availability, and also no bell service for luggage, though you can store luggage after check out, there's no one to help with your luggage to get from taxi to your room.

2026-06-11 via Nuitee
F
Flavio couple it
8
Cons:

Stanze piccole e letto accostato al muro

2026-06-11 via Nuitee
E
Evgeny couple il
7
All in all is ok for the price we paid
Pros:

Excellent location close to major tourist attractions by short metro/taxi ride.
Staff is friendly and helpful

Cons:

Closet is small, you can’t put much clothes in there.
WiFi is slow and laggy.

2026-06-10 via Nuitee