Hotel The Celestine Tokyo Shiba

Hotels
•
THE CELESTINE HOTELS
8.8 (4017 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , jp
+81 3-5441-4111

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great central location
Comfortable and clean accommodations
Cons:
Room size smaller than expected
Breakfast options need improvement
Some cleanliness concerns

Categories

Cleanliness
8.19
There was a concern about cleanliness in one review but overall, it is quite satisfactory.
Service
9.36
The staff were frequently described as exceptionally kind, helpful, and attentive.
Location
9.3
Many reviews mentioned the hotel has a great central location near attractions.
Room Quality
8.75
While some found the rooms smaller than expected, many appreciated their comfort and amenities.
Amenities
8.88
General availability of amenities was well-received, although breakfast options could improve.
Value for Money
8.74
Some reviews indicated the pricing might be slightly high for the area.
Food and Beverage
7.89
Breakfast options received mixed reviews and could use improvement for a 5-star hotel.
Overall Experience
9.26
Overall, guests were very satisfied with their stays, citing comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 4017 reviews
Cleanliness: 8.19
Service: 9.36
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 7.89
Overall Experience: 9.26
L
Luisa • family_with_children • gb
10
Great experience and staff was really helpful and friendly
Pros:

A clean, well-equipped hotel and a great place to land in Tokyo

2026-07-25 • via Nuitee
J
Jacqueline • couple • au
8
2026-07-25 • via Nuitee
X
Xize • couple • au
10
2026-07-25 • via Nuitee
D
Daniel • couple • gb
8
Clean and pleasant staff
2026-07-25 • via Nuitee
D
Dilshod • couple • uz
10
2026-07-24 • via Nuitee
R
Rahul • solo_traveller • gb
9
Pros:

Great value for money

Cons:

Quiet neighborhood, but not as conveniently located as places closer to Tokyo station

2026-07-24 • via Nuitee
H
Hongyuan • family_with_children • us
9
2026-07-24 • via Nuitee
C
Christopher • solo_traveller • de
9
2026-07-24 • via Nuitee
H
heike-helena • couple • de
8
Spannendes Tokio
Pros:

Die Lage ist sehr gut- alles über Subway zu erreichen. Der 17 Stock mit schönen zimmern ist empfehlenswert.

Cons:

Die Verständigung in englisch an der Rezeption ist verbesserungsfähig

2026-07-23 • via Nuitee
T
Trishen • couple • za
10
2026-07-23 • via Nuitee
N
Nick • couple • au
9
Great place to stay and easy to get around to see tokyo
Pros:

Great hotel close to subway and pretty much anything we wanted locally. Rooms were spacious and the auto blinds were a welcome bonus.

2026-07-23 • via Nuitee
I
Ilaria • couple • it
10
2026-07-23 • via Nuitee
N
Nick • couple • au
9
2026-07-23 • via Nuitee
B
Barbara • couple • gb
5
Passable but no way remarkable
Pros:

Nice property on the surface, several failings in the details

Cons:

Room had an unpleasant smell of mould and dampness, air conditioning couldn’t be adjusted, clothes felt damp in the morning

2026-07-22 • via Nuitee
D
Derek • couple • br
10
2026-07-22 • via Nuitee
A
Aykut • couple • at
8
Im Grossen und Ganzen ein gutes Preis & Leistungsverhältnis.
Pros:

Das Personal ist einfach unbeschreiblich nett und zuvorkommend gewesen, die Zimmer waren leider etwas klein was aber in Tokyo üblich ist.

Cons:

Die Zimmergrösse :). , Ansonsten habe ich nichts zu meckern.

2026-07-22 • via Nuitee
A
Alain • couple • fr
8
Pros:

Accueil, petit déjeuner, propreté

2026-07-22 • via Nuitee
E
Eva • couple • se
10
Pros:

Trevligt bemötande, mycket sköna sängar, god frukost. Gratis och mycket generös aperitif under sen eftermiddag.

Cons:

Läget var lite tråkigt och man fick ta sig en bit för att hitta restauranger och affärer.

2026-07-22 • via Nuitee
A
Almin • couple • fi
9
2026-07-21 • via Nuitee
A
Andrew • family_with_children • gb
9
Excellent base for exploring Tokyo and nice friendly staff
Pros:

The staff were great and very friendly. The room was a decent size and it worked perfectly for us in terms of location to explore Tokyo. Close to several stations and a short trip from Haneda airport coming in it was great for us. All the usual additions WiFi etc. the breakfast buffet had a wide selection and we had dinner at the hotel one evening and the food was of good standard.

Cons:

No real complaints here.

2026-07-21 • via Nuitee