Hotel The Celestine Tokyo Shiba

Hotels
THE CELESTINE HOTELS
8.8 (3980 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great central location
Comfortable and clean accommodations
Cons:
Room size smaller than expected
Breakfast options need improvement
Some cleanliness concerns

Categories

Cleanliness
8.19
There was a concern about cleanliness in one review but overall, it is quite satisfactory.
Service
9.36
The staff were frequently described as exceptionally kind, helpful, and attentive.
Location
9.3
Many reviews mentioned the hotel has a great central location near attractions.
Room Quality
8.75
While some found the rooms smaller than expected, many appreciated their comfort and amenities.
Amenities
8.88
General availability of amenities was well-received, although breakfast options could improve.
Value for Money
8.74
Some reviews indicated the pricing might be slightly high for the area.
Food and Beverage
7.89
Breakfast options received mixed reviews and could use improvement for a 5-star hotel.
Overall Experience
9.26
Overall, guests were very satisfied with their stays, citing comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 3980 reviews
Cleanliness: 8.19
Service: 9.36
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 7.89
Overall Experience: 9.26
G
Gloria couple us
9
Satisfied with our stay. We will be back !
Pros:

Nice

2026-07-11 via Nuitee
石渡 couple jp
8
2026-07-11 via Nuitee
I
Ibrahima solo_traveller fr
9
2026-07-11 via Nuitee
C
charlotte couple gb
10
2026-07-11 via Nuitee
C
Cassiana extended_group us
10
We enjoy our stay at the Celestine
Pros:

The hotel location was very good, near metro station and 7/11 downstairs and restaurants near buy.
Nice lounge with coffee, tea and snack daily in the afternoon.
Very kind stuff
We stay in the corner room was very spacious
Delicious breakfast with a lot of variety
I highly recommend

2026-07-10 via Nuitee
R
Reg53 couple gb
10
we had a great stay, excellent hotel
Pros:

we enjoyed the view from the panoramic windows, unfortunately a lot of the time it was cloudy and at times it rained, otherwise it would have been perfect. Beds were very comfortable. The breakfast was great, lots of choices - Japanese and Western. I loved the creamy soup.
The 'happy hour' on the 14th floor was nice: it was good to come home from sightseeing and be able to have a drink and a snack

Cons:

a little handle in the toilet room would be nice to help getting up from the toilet - I found it difficult with my knee being painful,
Trying to open or close the curtains and sheers separately was difficult as they were close together and one would pull the other along, one had to hold one of them while opening/closing the other with the remote control

2026-07-09 via Nuitee
C
Cristina family_with_children be
10
2026-07-08 via Nuitee
A
Ameem couple mv
8
2026-07-08 via Nuitee
C
Camilla couple se
7
Pros:

Fin utsikt från 17 våningen

Cons:

Inte så bra kontinental frukost.

2026-07-08 via Nuitee
N
Naïri couple fr
9
2026-07-08 via Nuitee
H
Hesham family_with_children bh
6
Lucky we were out everyday.
Pros:

Staff were excellent and accommodating

Cons:

As you walk to your room, in the corridor, the carpet smells of damp.

2026-07-08 via Nuitee
M
Mark couple gb
10
2026-07-07 via Nuitee
F
Fernandes family_with_children pt
9
Não tomem café da manhã se não estiver incluso na diária.
Pros:

Conforto e localização.

Cons:

O staff não explicou direito sobre o app… achei que tinha ganhado o café da manhã e tive que pagar uma fortuna…

2026-07-07 via Nuitee
M
Mads Nygaard couple dk
10
2026-07-06 via Nuitee
M
Mecchia family_with_children it
10
2026-07-06 via Nuitee
D
David solo_traveller de
9
2026-07-06 via Nuitee
A
Antti couple fi
9
Pros:

Aamiainen oli oikein laadukas, munakkaan paistaja oli ainut mikä puuttui. Kuohuviinistä aamiaisella erityinen plussa. Esteettömän huoneen sänky oli kapea kahdelle ja patja kuopalla. Lounge mikä kuului kaikkiin huoneisiin oli kiva plussa, syötävät olisi voineet olla vähän monipuolisemmat. Palvelu kaikkiaan hotellissa oli erittäin ystävällistä.

2026-07-06 via Nuitee
Y
Yejin couple au
10
Clean and Spacious, quiet and peaceful hotel.
Pros:

Awesome quiet location but so close to train stations!
If you want to stay away from the noises and relax, please stay at this hotel. Staff are friendly and kind and very helpful.
Room is spacious and clean.
Would come back in future!

2026-07-05 via Nuitee
A
Alice couple cz
9
2026-07-04 via Nuitee
A
Anna family_with_children pl
10
2026-07-04 via Nuitee