Secrets Lanzarote Resort & Spa - Adults Only (+18)

Hotels
Secrets Resorts & Spa
8.6 (2287 reviews)
Urbanizacion Cortijo Viejo , Puerto Calero , es

Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Mediocre food quality

Categories

Cleanliness
8.06
Specific sentiment from text, the hotel cleanliness was noted as poor in some reviews.
Service
9.53
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
9.57
Great location mentioned in several reviews, close to restaurants and hiking trails.
Room Quality
8.02
Some rooms were described as dark and lacking in quality; improvement needed.
Amenities
8.55
General positive mention of hotel facilities but some issues noted.
Value for Money
8.51
Food quality and some services did not meet 5-star price expectations.
Food and Beverage
7.56
Quality of food in restaurants described as mediocre, needing improvement.
Overall Experience
9.03
General sentiment mostly positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Luxurious Accommodation in Puerto Calero

Exclusive Pools and Free Sports Facilities
Enjoy 4 heated outdoor pools, including one exclusive for Preferred Club Members, and make use of the free gym and various sports courts available.

Gourmet Dining and Spa Indulgence
Savor a buffet breakfast and choose from six gourmet dining options. Pamper yourself at the hotel spa with sauna, hot tubs, steam room, and a range of treatments and massages.

Preferred Club® Benefits
Elevate your stay with Preferred Club® privileges, including access to an exclusive lounge, concierge service, and the best room selections.

Book now for an unforgettable experience at Secrets Lanzarote Resort & Spa!

Important information:

Book a Preferred Club room and enjoy:
• Personalized check-in and check-out
• Exclusive butler services
• Accommodations in the most exclusive areas
• Mini-bar in the room with soft drinks and beer
• Superior toiletries
• Breakfast in a private restaurant every day
• Preferred Club sun terrace
• Choice of pillows
• Exclusive concierge services
• Preferred Club Lounge:
o Aperitifs all afternoon
o Computer access
o Continental breakfast served every day (07:00-11:00)

Please note that with Preferred Club guests can enjoy following services:
Custom check-in and check-out
Exclusive concierge services
Butler services in Preferred Club areas
Accomodation in the most exclusive areas
Mini-bar in the room with soft drinks and beers.
Superior bathroom kit
Pillow Menu
Daily breakfast in private solarium
Preferred Club private solarium

Services in the Preferred Club Lounge:
-Snacks throughout the afternoon
- Access to complementary computer
- Exclusive living room
- Continental breakfast service daily (from 7am to 11pm)

Please note that the half board only includes the restaurant "World Café" for breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2287 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 9.03
M
Michael solo_traveller de
8
2026-05-20 via Nuitee
L
LUIS couple es
9
2026-05-19 via Nuitee
B
Brandon couple fr
9
2026-05-19 via Nuitee
D
Deniel couple fr
9
2026-05-18 via Nuitee
G
Gemma solo_traveller ie
10
Pros:

The staff were very welcoming and friendly, especially Arthur in the piano bar! I loved the drinks. I appreciate the coke products and the cocktails in the piano bar are 10/10. Beds were super comfortable! Gorgeous walk to puerto calero and Puerto del Carmen from the resort. Will be back!

Cons:

Nothing. Was all great.

2026-05-12 via Nuitee
K
kathryn solo_traveller gb
10
Pros:

Excellent service, facilities and location.

2026-05-08 via Nuitee
A
Aoife solo_traveller ie
10
2026-05-07 via Nuitee
D
Dayvid4rest solo_traveller gb
10
2026-05-06 via Nuitee
N
Nigel couple gb
9
2026-05-06 via Nuitee
C
Claudia extended_group es
10
Pros:

Espectacular hotel. Limpio, bonito y tranquilo. El personal es muy amable y atento

2026-05-05 via Nuitee
M
MARTINE couple fr
7
2026-05-04 via Nuitee
R
Rouard solo_traveller be
9
2026-05-03 via Nuitee
A
Alessandro couple it
6
Struttura un po’ datata con necessità di avere maggiore attenzione per il cliente . Il bar alla piscina nella zona “pref
Pros:

La posizione .

Cons:

Tutte le sere musica ad alto volume nella hall dell’hotel . Le nostre camere troppo vicine .

2026-05-03 via Nuitee
A
Alessandro extended_group it
8
2026-05-03 via Nuitee
E
Elaine couple ie
8
2026-05-02 via Nuitee
M
Manon couple ch
8
2026-05-02 via Nuitee
S
Shadrack couple gb
10
2026-05-02 via Nuitee
couple fr
8
2026-05-01 via Nuitee
J
Jenny solo_traveller ie
9
2026-04-30 via Nuitee
G
Grainne solo_traveller ie
10
Pros:

Perfect for Adults who just want pure relaxation, food amazing with choice of two restaurants & buffet area, we did all inclusive package. Room service was fantastic as well with extra €10 charge Which i thought was really gud for all you get. Beautiful hotel.

Cons:

Music at night time @piano bar lasts only for 1hr, it could do with more entertainment. But that didnt really put us up or down thats all I can think of really.

2026-04-29 via Nuitee