Clarion Hotel Newcastle South

Hotels
7.9 (102 reviews)
Boldon Business Park , Boldon Colliery , GB

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location for local travel/venues
Clean and comfortable rooms
Free/spacious parking and EV charging
Good value/reasonable price
Cons:
Changes to showers / inconsistent shower temperature
Breakfast needs improvement / limited choice
Occasional room heating/cold issues and bed configuration errors
Lack of USB sockets and poor TV remote/subtitle support
Blue badge/accessible parking location could be better

Categories

Cleanliness
8.5
Multiple reviews explicitly praise cleanliness and comfortable rooms; overall clean and well-kept throughout stays.
Service
8.9
Staff repeatedly described as friendly and helpful across many reviews, though one report noted slow response regarding a cold room.
Location
8.3
Several guests highlight convenient location for local venues and regional travel (South Shields, Sunderland, Newcastle, Durham).
Room Quality
7.1
Rooms are generally comfortable and well appointed but multiple negatives mentioned (changed shower heads, fluctuating shower temperature, occasional broken plugs, bed configuration issues, some rooms too hot/too cold).
Amenities
7.8
Good amenities noted (free/spacious parking, EV charging, pool) but some complaints about lacking USB sockets, poor TV remote/subtitles and changes to showers.
Value for Money
8.1
Several reviewers mentioned reasonable pricing and good value for the accommodation and facilities.
Food and Beverage
6.8
Mixed feedback: breakfast described as adequate but in need of improvement; specific issues include limited choice and an instance of undercooked food.
Overall Experience
7.7
Predominantly positive overall stays with friendly staff and good facilities, offset by occasional notable negatives (cold room night, bed mix-up, breakfast issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 04:25

Property Description

Discover the perfect blend of comfort and leisure at Clarion Hotel Newcastle South, your ideal getaway in Boldon Colliery.

Spa and Recreation
Indulge in our full-service spa, where relaxation meets rejuvenation. Enjoy our state-of-the-art health club, unwind in the indoor pool, or soak in the hot tub—your personal oasis awaits.

Dining Delights
Savor exquisite meals at our Grill Restaurant and Bar, featuring alfresco dining and a stylish bar lounge. If you prefer to dine in, our 24-hour room service is just a call away, with delightful full breakfasts to kickstart your day.

Business and Events
For business travelers, we offer an impressive 7 meeting rooms and 7532 square feet of versatile conference space. Our dedicated concierge service ensures that every detail of your event runs smoothly.

Don't miss the chance to experience Boldon Colliery in comfort and style; book your stay today!

Important information:

* Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.9
Based on 102 reviews
Cleanliness: 8.5
Service: 8.9
Location: 8.3
Room Quality: 7.1
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 6.8
Overall Experience: 7.7
B
Brian • solo_traveller • gb
9
Pros:

How clean the Room was

Cons:

The breakfast was good
And receptionist where vere help ful

2026-07-04 • via Nuitee
A
Andrew • couple • gb
8
Relaxing stay great bed. Perfect for what we wanted.
Pros:

The bed was amazing. Everything was super clean. Warm welcome. The location for us was perfect. Easy to find despite the efforts of the road works close by. The setting is strangely quiet and set amongst trees and nature. Very nice

Cons:

Limited restaurant menu. A bit too open plan for our tastes. Drinks on the expensive side. (What do we know we are old fossils)

2026-07-04 • via Nuitee
T
Thomas • extended_group • gb
10
😎
Pros:

😎

Cons:

Nothing

2026-07-03 • via Nuitee
C
Carl • couple • gb
10
2026-06-27 • via Nuitee
M
Margaret • couple • gb
9
We would go back - says it all!
Pros:

A bit off the beaten track but it’s only a 15/20 minute drive to the coast. There was plenty of parking - included in the price. Modern, clean dining area and good food. Staff were friendly and incredibly helpful
Rooms well equipped. Nice to have a little fridge and air con was essential for a very hot spell of weather. Nice outside seating area.

Cons:

No real lounge area. Hotter plates for cooked breakfast would have helped. Not all rooms have air con so if this is important to you, check this carefully when you book.

2026-06-26 • via Nuitee
R
Reda • solo_traveller • lt
9
2026-06-25 • via Nuitee
G
Gordon • solo_traveller • gb
2
Take your own fan - or if you like sleeping in a sauna try this hotel
Pros:

The staff were pleasant and breakfast wasn’t bad

Cons:

The room was extremely warm and unpleasant environment so sleep in over night. No air conditioning or fan to cool the baking temperature.

2026-06-24 • via Nuitee
L
Lisa-Marie • solo_traveller • gb
8
Pros:

Hotel staff friendly polite and extremely helpful

Cons:

Light leaking in from hallway all night no air conditioning made sleeping extremely difficult nd uncomfortable

2026-06-22 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-06-22 • via Nuitee
J
Joanne • solo_traveller • gb
7
Nice stay
Pros:

The staff were lovely, i liked the access to the pool. The steam room was hot and so was the pool and jacuzzi.
The restaurant was clean and my room was clean.
I had 2 hairdryers and I used the iron and ironing board.

Cons:

I didn't like that the fridge in my room kept make a humming noise every now and then. The tv didnt work very well. The food was basic ( breakfast) don't think its worth the price.
Only 2 milks per cup or per drink in the room.

2026-06-21 • via Nuitee
P
Phil • solo_traveller • gb
10
Great hotel, highly recommend
Pros:

Location
Friendly staff
Facilities

2026-06-21 • via Nuitee
N
NICOLA • couple • gb
10
A fantastic pleasant stay in a comfortable luxury feel hotel.
Pros:

The room was spacious and very well laid out for moving around. It came with a decent size fridge that fit 3 1 litre bottles and some chocolate in easy. The decor was relaxing, the television was a decent size. I used the fan provided and it worked well. The beds were high and comfy with a luxury feel of the sheets and quilt cover, one of the pillows was very thick the other was bouncier for choice. The bathroom had shower over the bath and had a luxury feel to the decor. A tea/coffee tray was provided with ample sachets. Overall this was a great room and hotel with fantastic facilities including a swimming pool and well equipped gym.

Cons:

It did not include an information pack that could tell you about opening times of gym/swimming pool or even a menu of sorts as they provide room service. That would be a suggestion that I hope is helpful as there was no negative for my stay.

2026-06-18 • via Nuitee
M
Michael • extended_group • gb
10
2026-06-15 • via Nuitee
C
Charlotte • couple • gb
10
Extremely comfortable and relaxing stay, exceeded our expectations, with a delicious breakfast!
Pros:

Facilities were fantastic! The pool and gym are included in the rate, clean towels available at front desk so no need to take your own. Great outside seating area in the middle of the hotel. Staff super friendly and helpful! Breakfast was delicious, excellent selection!

Cons:

Only thing I can think of is the location, on the edge of a business park, however once you’re inside the property you have everything and more you would want.

2026-06-15 • via Nuitee
P
punderpants • solo_traveller • gb
9
2026-06-15 • via Nuitee
A
Alison • couple • gb
9
2026-06-12 • via Nuitee
I
Iwona • solo_traveller • gb
9
2026-06-11 • via Nuitee
A
Antony • solo_traveller • gb
10
Pros:

Comfy, clean and quiet, with attentive staff

Cons:

Slight detour getting in due to roadworks

2026-06-08 • via Nuitee
A
Alisa • couple • gb
8
Pros:

I’ve stayed here for 4 years when it was the clarion like the fact u got bigger tvs and it stayed the same

Cons:

The fact you’ve changed the showers / shower heads

2026-06-01 • via Nuitee
J
Joe • couple • gb
10
2026-05-22 • via Nuitee