Holiday Inn Newcastle South by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (1196 reviews)
Boldon Business Park , Boldon , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and prompt staff
Very comfortable beds
Generally clean rooms and facilities
Free/ample parking included
Pool, steam room and jacuzzi available
Modern dining area and good facilities
Quiet, pleasant setting
Fridge and ironing facilities in rooms (where provided)
Cons:
Some rooms lack air conditioning and can be uncomfortably warm
Limited restaurant menu and basic food at times
High bar/drink prices
Occasional room issues: dirty curtains, noisy fridge, TV problems
Located at edge of industrial estate — limited shops/nearby amenities
No real lounge area and some minor maintenance/comfort shortcomings (light leaking from hallway, hot plate issues)

Categories

Cleanliness
8.6
Generally praised as very clean in many reviews (rooms and public areas), though there are isolated complaints such as dirty curtains and occasional maintenance/cleaning oversights.
Service
9.9
Consistently positive: staff repeatedly described as friendly, helpful, prompt and accommodating; several guests specifically praised reception and service reliability.
Location
9.2
Quiet, pleasant setting with good parking and reasonable access to the coast (15–20 minute drive) but somewhat off the beaten track and located near an industrial area with limited nearby shops.
Room Quality
8.9
Rooms praised for comfortable, large beds and modern, quiet rooms; some negatives include lack of air conditioning in certain rooms, overheated rooms, occasional noisy/fridge/TV issues and a few cleanliness defects (e.g., curtains).
Amenities
8.9
Good leisure amenities mentioned (pool, steam room, jacuzzi), plus useful in-room features (fridge, ironing); limited restaurant offerings and no obvious lounge area for some guests.
Value for Money
8.6
Often described as good value by several guests, though some felt food/bar prices were high or that food quality didn't fully match price.
Food and Beverage
8.7
Breakfast generally described as nice but sometimes basic; limited restaurant menu and complaints about things like insufficient hot plates for cooked breakfasts and relatively expensive drinks.
Overall Experience
10
Many guests would recommend and stay again: relaxing stays, very comfortable beds, friendly staff and clean facilities produced a strong overall impression despite a few service/amenity drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:24

Property Description

Convenient Location: Situated in Boldon Business Park, Clarion Hotel Newcastle South is ideally located within close proximity to Newcastle and Sunderland.

Modern Amenities: Enjoy free Wi-Fi, parking, a bar, and restaurant on-site, along with a leisure club for relaxation.

Leisure Facilities: Indulge in the indoor pool, steam room, sauna, and fitness center at Clarion Hotel Newcastle South.

Experience comfort and convenience at Clarion Hotel Newcastle South. Book now to enjoy a relaxing stay with top-notch amenities and leisure facilities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

9.1
Based on 1196 reviews
Cleanliness: 8.6
Service: 9.9
Location: 9.2
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 10
E
Emilie • couple • gb
10
2026-08-08 • via Nuitee
M
Moira • solo_traveller • ca
9
It was a wonderful stay. I recommend it and would stay here again.
Pros:

The staff were all very friendly and also very prompt in responding to any requests.

Cons:

It could have been closer in to some shops.

2026-08-03 • via Nuitee
M
moore • couple • gb
8
Pros:

Felt modern and clean and looked after. Room was quiet and bed very comfortable. Nice breakfast.

Cons:

Bar prices too high and being at the end of a big industrial estate, no where else to go to.

2026-07-21 • via Nuitee
D
Debbie • couple • gb
10
great
Pros:

Staff very friendly and helpful easy quick check in lovely big comfy beds

2026-07-12 • via Nuitee
K
Ksenija • couple • lt
8
Pros:

Was a decent place to stay for the night. At the outskirts of the city so easy to find the place to park and facing a park so pretty quiet.

Cons:

Curtains were dirty and disgusting like never washed for years.

2026-07-10 • via Nuitee
T
Terry • couple • gb
9
good value for money. Excellent location
Pros:

value for money

2026-07-07 • via Nuitee
S
Sayma • solo_traveller • gb
9
2026-07-06 • via Nuitee
K
Kate • solo_traveller • gb
10
Pros:

Everything excellent no worries at all

2026-07-05 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

How clean the Room was

Cons:

The breakfast was good
And receptionist where vere help ful

2026-07-04 • via Nuitee
A
Andrew • couple • gb
8
Relaxing stay great bed. Perfect for what we wanted.
Pros:

The bed was amazing. Everything was super clean. Warm welcome. The location for us was perfect. Easy to find despite the efforts of the road works close by. The setting is strangely quiet and set amongst trees and nature. Very nice

Cons:

Limited restaurant menu. A bit too open plan for our tastes. Drinks on the expensive side. (What do we know we are old fossils)

2026-07-04 • via Nuitee
T
Thomas • extended_group • gb
10
😎
Pros:

😎

Cons:

Nothing

2026-07-03 • via Nuitee
C
Carl • couple • gb
10
2026-06-27 • via Nuitee
M
Margaret • couple • gb
9
We would go back - says it all!
Pros:

A bit off the beaten track but it’s only a 15/20 minute drive to the coast. There was plenty of parking - included in the price. Modern, clean dining area and good food. Staff were friendly and incredibly helpful
Rooms well equipped. Nice to have a little fridge and air con was essential for a very hot spell of weather. Nice outside seating area.

Cons:

No real lounge area. Hotter plates for cooked breakfast would have helped. Not all rooms have air con so if this is important to you, check this carefully when you book.

2026-06-26 • via Nuitee
R
Reda • solo_traveller • lt
9
2026-06-25 • via Nuitee
G
Gordon • solo_traveller • gb
2
Take your own fan - or if you like sleeping in a sauna try this hotel
Pros:

The staff were pleasant and breakfast wasn’t bad

Cons:

The room was extremely warm and unpleasant environment so sleep in over night. No air conditioning or fan to cool the baking temperature.

2026-06-24 • via Nuitee
L
Lisa-Marie • solo_traveller • gb
8
Pros:

Hotel staff friendly polite and extremely helpful

Cons:

Light leaking in from hallway all night no air conditioning made sleeping extremely difficult nd uncomfortable

2026-06-22 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-06-22 • via Nuitee
J
Joanne • solo_traveller • gb
7
Nice stay
Pros:

The staff were lovely, i liked the access to the pool. The steam room was hot and so was the pool and jacuzzi.
The restaurant was clean and my room was clean.
I had 2 hairdryers and I used the iron and ironing board.

Cons:

I didn't like that the fridge in my room kept make a humming noise every now and then. The tv didnt work very well. The food was basic ( breakfast) don't think its worth the price.
Only 2 milks per cup or per drink in the room.

2026-06-21 • via Nuitee
P
Phil • solo_traveller • gb
10
Great hotel, highly recommend
Pros:

Location
Friendly staff
Facilities

2026-06-21 • via Nuitee
N
NICOLA • couple • gb
10
A fantastic pleasant stay in a comfortable luxury feel hotel.
Pros:

The room was spacious and very well laid out for moving around. It came with a decent size fridge that fit 3 1 litre bottles and some chocolate in easy. The decor was relaxing, the television was a decent size. I used the fan provided and it worked well. The beds were high and comfy with a luxury feel of the sheets and quilt cover, one of the pillows was very thick the other was bouncier for choice. The bathroom had shower over the bath and had a luxury feel to the decor. A tea/coffee tray was provided with ample sachets. Overall this was a great room and hotel with fantastic facilities including a swimming pool and well equipped gym.

Cons:

It did not include an information pack that could tell you about opening times of gym/swimming pool or even a menu of sorts as they provide room service. That would be a suggestion that I hope is helpful as there was no negative for my stay.

2026-06-18 • via Nuitee