Hotel Felmis

Hotels
9 (1798 reviews)
Kastanienbaumstrasse 91 , Luzern , ch

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Excellent location with direct bus access and close to the lake
Clean, comfortable rooms with air conditioning
Generous/very good breakfast
Convenient amenities: private parking, free shuttle/bus, free electric scooters
Good value for money mentioned by multiple guests
Cons:
Restaurant food has mixed reviews / at least one negative comment
Some rooms have small bathrooms
Street/light/insufficient blackout causing light at night for sensitive sleepers
Occasional restaurant noise late at night
One mention of price being a downside
Minor variability in room size/layout

Categories

Cleanliness
9.5
Repeated positive mentions: rooms described as clean, well-kept and promptly serviced (comments in multiple languages praising cleanliness and tidy rooms).
Service
9.5
Consistently praised: staff described as very friendly, attentive and helpful (specific mentions of reception help and individual staff assistance).
Location
9.5
Strong consensus that location is excellent — close to the lake, near bus stop to Lucerne, good transit access and convenient for attractions.
Room Quality
8.5
Generally comfortable rooms with AC and updated furniture noted, but several reviews call out small bathrooms and occasional light/noise issues from outside or the restaurant.
Amenities
9.5
Well-regarded amenities: free shuttle/bus access, private parking, free electric scooters, in-room refreshments and a hotel restaurant; breakfast frequently praised.
Value for Money
9
Mostly positive references to good value and fair pricing, though one review lists price as a downside — overall perceived as good value by many guests.
Food and Beverage
8
Breakfast receives strong praise (described as excellent and very complete), but restaurant food receives mixed feedback with at least one explicit negative comment.
Overall Experience
8.5
Majority of stays described as wonderful or perfect with many repeat intentions, though a few issues (restaurant food, small bathrooms, light at night) temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:40

Property Description

Scenic Mountain Views

Experience breathtaking views of the surrounding mountains from the comfort of your room at Felmis Hotel. Each room is equipped with air-conditioning, a safe, and a private bathroom for your convenience.

Convenient Amenities

Enjoy a round of mini-golf or a game of tennis at the facilities located right by the hotel. With free Wi-Fi, free parking, and easy access to the local bus to Lucerne’s town centre, your stay at Felmis Hotel is sure to be both convenient and enjoyable.

Electric Car Charging

For environmentally conscious guests, Felmis Hotel offers Tesla Destination Charging and a charger for other electric cars. Stay sustainable while exploring the beauty of Lake Lucerne just a short walk away.

Book your stay at Felmis Hotel now to enjoy these fantastic amenities and more!

Important information:

Please note that for arrivals after 21.00 h (sundays and mondays after 20.00 h) there is a code for the keysafe needed. Please request this code at least 3 days prior to arrival if you might arrive later than the before mentionned times. All requests for late arrival are subject to confirmation by the property.

If you travel with children, please inform the property in advance about the number and age. You can use the special request box or contact the property via the contact details stated in your booking confirmation.

Please note that the restaurant is is open daily. From October to the end of May the restaurant is closed on Sundays and Mondays.
Further note that the restaurant is closed 3 days from Easter Saturday to Easter Monday.

Please note that a maximum of 1 dog is allowed per room.
Please note that the property can only accommodate dogs with a maximum weight of 25 kg or less.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

9
Based on 1798 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.5
M
Martina • solo_traveller • de
9
Urlaub in der Schweiz
Pros:

Das große Hotelzimmer und das neue Bad hat uns sehr gut gefallen. An allen Fenstern die man öffnen konnten waren Fliegengitter angebracht. Das Frühstück war sehr ausreichend und das Personal sehr nett.

Cons:

Es gab nichts negatives

2026-08-15 • via Nuitee
D
Dominika • solo_traveller • pl
9
2026-08-14 • via Nuitee
A
Antoinet • solo_traveller • nl
7
Pros:

Ontbijt was uitgebreid en heerlijk

Cons:

Ligging aan drukke weg

2026-08-14 • via Nuitee
M
MALABRE • extended_group • fr
10
2026-08-12 • via Nuitee
L
Laura • extended_group • es
10
2026-08-12 • via Nuitee
나은 • couple • kr
10
2026-08-12 • via Nuitee
B
Bob • family_with_children • nl
9
Pros:

Een zeer gastvrij en prettig hotel om te verblijven. Goed ontbijt en een fijn restaurant. Voor ieder wat wils.

2026-08-12 • via Nuitee
D
DOMINIQUE • solo_traveller • fr
8
Très agréable
2026-08-11 • via Nuitee
A
Andrea Scarmin • solo_traveller • it
10
Ottima esperienza, staff simpaticissimo
Pros:

Ottima colazione abbondante e varia, servizio autobus incluso.

Cons:

Mancanza bidet.

2026-08-11 • via Nuitee
H
Henriette • couple • nl
8
2026-08-10 • via Nuitee
B
Bradley • couple • sg
10
2026-08-10 • via Nuitee
R
Roberto • couple • de
9
Nichts zu bemängeln. Angenehmes Hotel, das wir gerne wieder besuchen.
Pros:

Sehr nettes Personal.
Tolles Restaurant.

2026-08-09 • via Nuitee
R
Rocio • couple • gb
10
Comfy stay, tasty breakfast and staff that truly care about the guests
Pros:

The room was clean, comfortable and with air conditioning, staff was very helpful and friendly. Close location to Lucerne and ecellent connection via bus 21. Bus stop literally opposite to hotel.

Cons:

There is no downside in our view.

2026-08-09 • via Nuitee
E
Edward • solo_traveller • gb
10
Pros:

Everything. Room was comfortable with excellent air conditioning in the hot August heat. Patrick was most helpful. Would definitely stay there again. Highly recommended. Convenient bus regularly on time every half hour outside hotel only 20 minutes to lucerne train station

Cons:

Nothing to dislike. Great value for the price.

2026-08-09 • via Nuitee
W
Wendy • couple • us
10
Hotel Felmis was a delightful surprise. Breakfast was amazing. Air conditioned rooms were an wonder.
Pros:

The staff went above and beyond. They were so attentive to our requests. The breakfast exceeded our expectations. It was fantastic.

Cons:

That we had to leave!

2026-08-09 • via Nuitee
E
ESTHER • family_with_children • es
10
Excelente hotel, muy familiar con un personal superamable. Muy bien conectado con Lucerna por bus(gratuito) y con un des
2026-08-09 • via Nuitee
B
Behzad • family_with_children • lu
10
It was a great experience
Cons:

The restaurant food

2026-08-07 • via Nuitee
S
Santo • couple • it
9
Pros:

The staff is super friendly and very helpful. The location is very good as you can access
The city and the attractions around the lake very easily. There are also nice walks around the hotel.

Cons:

Too much light from the windows. They should use better solutions. In the night the light from the street, they time the sun. If you like a proper dark room when you sleep it could be an issue.

2026-08-07 • via Nuitee
H
H • couple • nl
9
2026-08-07 • via Nuitee
A
Alvarez • extended_group • es
10
Pros:

Familia española, agosto 2026.
Muy buena relación calidad-precio y personal muy atento, que además habla español.
Parking privado y transporte gratuito en autobús hasta el centro de Lucerna. Recomendamos desayuno, muy completo.

2026-08-07 • via Nuitee