Boutique Hotel Milano Rotterdam-Centre

Hotels
7.8 (2260 reviews)
's-gravendijkwal 7 , Rotterdam , NL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Comfortabele bedden
Goede ligging
Cons:
Geluidsoverlast
Hygiëneproblemen

Categories

Cleanliness
6.44
Hygiëne in de kamer viel tegen; schimmel, roestplekken en rioollucht.
Service
7.91
Personeel vriendelijk en meedenkend, hoewel soms beperkt in taalvaardigheid.
Location
8.95
Ideale locatie dicht bij het centrum en het openbaar vervoer.
Room Quality
7.9
Mooie en verzorgde kamers, maar geluidsoverlast werd ervaren.
Amenities
7.93
Een goede selectie van voorzieningen, zoals een koffiezetapparaat.
Value for Money
8.39
Goede prijs-kwaliteitverhouding.
Food and Beverage
6.94
Ontbijt was goed, maar niet uitgebreid.
Overall Experience
7.91
Over het algemeen tevreden, met enkele tekortkomingen in hygiëne.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:43

Property Description

Centrally Located Property with Free Wi-Fi
Hotel Milano is conveniently situated just 1 km from Central Station and a short 20-minute stroll from the bustling shopping district. The hotel boasts modern rooms with complimentary Wi-Fi, ensuring guests stay connected throughout their visit.

Comfortable and Well-Equipped Rooms
Each room at Hotel Milano features contemporary decor and is thoughtfully furnished with all the necessary amenities. Guests can enjoy the convenience of a private bathroom with a bath or shower, providing a relaxing retreat after a day of exploring the city.

Proximity to Key Attractions
With Euromast, De Doelen, Diergaarde Blijdorp, and the Markthal all within easy reach, Hotel Milano offers the perfect base for guests looking to immerse themselves in Rotterdam's vibrant culture. Additionally, the nearby Spido harbour provides a picturesque setting for leisurely walks by the water.

Book your stay at Hotel Milano now for a memorable Rotterdam experience!

Important information:

Please note that an extra fold out bed can be placed upon request.

Our car park is located off-site and a 5-minute walk from our hotel. The parking fee is €15.00 per day (from check-in to check out) 3pm to 11am. If you wish to park outside these times, the cost is €2.50 per hour. Parking spaces are subject to availability and cannot be reserved in advance. Upon check-in, you will receive full information on how to get to the car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.8
Based on 2260 reviews
Cleanliness: 6.44
Service: 7.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
H
hüseyin • solo_traveller • tr
10
Pros:

Aile olarak gittik odası temiz ve guzeldi resepsiyon iyi karşıladı.kajvalti gayet iyiydi...

2026-09-19 • via Nuitee
N
Neuenfeldt • solo_traveller • de
5
Pros:

Zentral gelegen und doch ruhig

Cons:

Das Frühstück war für den Preis doch sehr einfach.

2026-09-18 • via Nuitee
M
Margret • solo_traveller • de
8
2026-09-18 • via Nuitee
S
Spycher • solo_traveller • ch
6
2026-09-17 • via Nuitee
R
Rowan • extended_group • nl
10
Dikke vette prima!
Pros:

Vriendelijk personeel aan de balie en ik ben goed en netjes geholpen. De bedden lagen heerlijk en alles was fijn schoon. Genoeg handdoeken, een frisse kamer en gewoon alles wat je nodig hebt. Meer dan waard voor wat we hebben betaald voor een nachtje weg.

Cons:

Als ik dan toch moet klagen…😜

We hadden enorm zin in versgeperst sinaasappelsap in de ochtend tijdens het ontbijt, maar uit de machine kwam een waterig sapje 🥲 Gelukkig was de rest van het ontbijt heerlijk: vers brood, genoeg keuze en lekkere smeersels. Lelijk uitzicht door de ramen maar dat maakte (voor ons) verder niet heel veel uit.

2026-09-17 • via Nuitee
N
Noam • solo_traveller • il
9
2026-09-17 • via Nuitee
N
Nicole • solo_traveller • it
9
2026-09-17 • via Nuitee
A
Andre • extended_group • nl
7
Pros:

Gewoon goed

Cons:

Geen bar

2026-09-16 • via Nuitee
S
saltaş • extended_group • tr
1
Kesinlikle kimseye tavsiye etmem. Dışarda yatarım ama bu otelde kalmam.
Pros:

Sadece konumu

Cons:

Otel demeye bin şahit lazım. Dik merdivenler, bırakın valiz çıkarıp indirmeyi insanın o merdivenleri çıkıp inmesi bile mucize. Otelin önünde kocaman fare ölülerini saymıyorum bile.

2026-09-16 • via Nuitee
K
Kotsopoulos • solo_traveller • ca
1
Pros:

Horrible neighborhood and rated poorly by booking.com

Cons:

The hotel, the manager, the neighborhood

2026-09-16 • via Nuitee
M
Myrthe • solo_traveller • nl
8
Cons:

Douche had schimmel in de goot.

2026-09-15 • via Nuitee
A
Anemoon Spitaels • solo_traveller • be
7
Pros:

Ruime kamer en badkamer

Cons:

De kamer is aan renovatie toe.
Het ontbijt was zeer basic en geen verse broodjes

2026-09-14 • via Nuitee
S
Soniia • extended_group • ua
1
NO customer friendly
Pros:

We booked this hotel in advance and informed them beforehand that we would be arriving late. We arrived at the property at 11:45 PM, but nobody opened the door or checked us in.

The hotel’s phone number was not working, there was no one available on site, and there was no proper support from the hotel. Nobody attempted to contact us by phone or by any other reasonable means.

Later, we were told that the hotel had supposedly sent us messages through the app. However, we received no phone calls or any other direct communication. They only wrote through the app, even though in a situation involving a late check-in, the hotel should make sure that the guest actually receives the information. Moreover, without an internet connection, the app simply does not work.

What is even worse is that the person responsible for checking us in simply went home, despite the hotel knowing in advance about our late arrival. As a result, we were left outside at midnight in an unfamiliar city, with our luggage and nowhere to stay.

We had to urgently find and pay for another hotel in the middle of the night. The original hotel did not refund the money we had paid for the booking and did not reimburse us for the additional cost of the new hotel.

What is particularly unacceptable is that the hotel requires payment immediately and has no problem taking the guest’s money, but when it comes to communication and actually providing the booked accommodation, there is no proper contact with the guest. The phone does not work, there is no staff on site, and the only method of communication they rely on is a message in an app, which is useless if the guest does not have internet access.

Cons:

What is particularly unacceptable is that the hotel requires payment immediately and has no problem taking the guest’s money, but when it comes to communication and actually providing the booked accommodation, there is no proper contact with the guest. The phone does not work, there is no staff on site, and the only method of communication they rely on is a message in an app, which is useless if the guest does not have internet access.

We fulfilled all our obligations as guests: we made the reservation, paid for it, and informed the hotel in advance about our late arrival. The hotel, on the other hand, failed to provide even the basic ability to access the accommodation we had booked.

Leaving guests outside at 11:45 PM, without access to their room, without a working phone number, and without making any real attempt to contact them is completely unacceptable.

What makes the situation even more frustrating is that the hotel neither refunded our payment nor reimbursed the additional expenses that arose solely because they failed to provide the accommodation we had booked.

We absolutely cannot recommend this hotel. If you are planning to arrive late, be very careful — even if you inform the hotel in advance, there is apparently no guarantee that anyone will actually be there to let you in.

2026-09-14 • via Nuitee
P
Parker • couple • ca
10
It was cozy comfortable and convenient
Pros:

The room had more than enough space for me and my girlfriend to settle in. It was enough for us to be organized settled and comfortable.

Cons:

The surrounding area is a little sketchy at night and even during the day but more so at night but that isn’t the hotel’s fault

2026-09-14 • via Nuitee
D
Damiano • solo_traveller • it
10
2026-09-13 • via Nuitee
G
GUILLAUME • family_with_children • fr
10
Hôtel que je recommande avec un super accueil
Pros:

Personnel hyper sympa ,trés belle chambre

Cons:

Qualité literie

2026-09-13 • via Nuitee
J
Jill • solo_traveller • be
7
Best ok
Pros:

Niets speciaals, gewoon algemeen ok.

Cons:

De buurt was niet zo gezellig. Geen buurt waar ik 's nachts nog zou durven rondlopen. Het ligt aan een drukke straat maar qua lawaai van verkeer viel het wel mee. We hebben er niet van wakker gelegen.

2026-09-13 • via Nuitee
B
Brigitte • solo_traveller • be
4
Pros:

Locatie

Cons:

Te zachte matras . Ontbijt alles uit zakjes en potjes zelfs een machine voor youghurt. Ijskast leeg .

2026-09-13 • via Nuitee
M
Martin • extended_group • de
8
Sehr guter Service
Pros:

Die Dame an der Rezeption hat gewartet bis ich gegen 22:30 eingetroffen war, obwohl das offizielle Check-In nur bis 22:00 möglich war - das war sehr hilfreich für das Check In.
Also sehr guter Service.

2026-09-12 • via Nuitee
V
Vanderlinden • solo_traveller • be
8
Gezellig hotel
Pros:

Het leukste aan deze accommodatie was het warm en enthousiast onthaal. Wat ons nog opviel was dat ef een mapje klaar lag met een lijst van veel activiteiten in de buurt wat fijn was voor het plannen van de dag. Ook was het fijn dat in dat boekje de wandeltijd erbij stond en ook welke metro/tram we konden gebruiken indien wandelen te ver was.

Cons:

Waar wij tegen aan liepen was dat het ontbijt niet heel uitgebreid was en afhankelijk van hoelaat je komt ontbijten zijn sommige producten niet meer aanwezig en werd niet snel aangevuld. De trappen waren zeer stijl en smalle tredes waardoor dit met koffers best een uitdaging kon zijn. Er was wel een lift maar daarmee bereik je niet alle kamers en was een beetje eng want deze werkt niet zoals een standaard lift.

2026-09-12 • via Nuitee