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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Beachfront
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Special diet menus - on request
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Beach
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Hand sanitizer in guest room and key areas
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First aid kit available
Review Highlights
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Property Description
Panoramic Views and Convenient Location
Located on the scenic Queens Promenade, The Rutland Hotel offers breathtaking panoramic views across Douglas Bay. Just a short drive from the ferry terminal and a seafront stroll to the town centre, our elegant building provides the perfect blend of serenity and convenience.
Comfort and Convenience
Each room at The Rutland Hotel is equipped with 24-hour room service, free Wi-Fi, flat-screen satellite TV, and tea/coffee facilities. The en-suite bathrooms feature a shower, bath, and a hairdryer, ensuring a comfortable stay. Some rooms even offer stunning sea views for a truly memorable experience.
Delicious Dining and Relaxation
Indulge in a full breakfast at Restaurant 21 or savor daily meals made with locally sourced ingredients. Unwind in our comfortable bar and lounge, offering a relaxing atmosphere for guests to enjoy. Experience the best of Isle of Man's sights within easy reach, making The Rutland Hotel your ideal choice for a memorable stay.
To book your stay and experience luxury by the bay, visit our website or call us today.
Please note that the Hotel has external steps to access the hotel entrance and a number of steps on halls and other public areas.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for £6.50 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for £15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Friendly helpful staff, clean hotel throughout which has been refurbished to a good standard.
The buffet breakfast was well cooked and plentiful with a wide selection.
The room was cleaned each day and tea/coffee/milk replenished
The free left luggage facility was handy on the last day after checkout
Due to the heatwave we slept with the windows open. What I presume to be the kitchen extractor switched on at 6am and was loud but didn't stop us going back to sleep. It's an old building and the only lift is the size of a double wardrobe. This didn't matter to us but may possibly mean a lengthy wait at busy times
Had a really great time here. All the staff we came into contact with were brilliant. Room was lovely, bathroom was excellent, very modern. Beds were comfortable. It was exceptionally hot but we were provided with a fan. Breakfast was brilliant.
Drinks in the bar were expensive.
Central location, character building
Entrance steps are rather steep
Lovely clean
Small showers
Very welcoming
Room was hot
Breakfast was great. Staff were very polite. Location was central and excellent. Room size was great.
The room was unbearably hot with no air conditioning, only a small tabletop fan. We even had to sleep with the door propped open one night. Also, the maid left our room door open while we were out, leaving our belongings unsecured.
Staff and location were great for us, we had breakfasts in the hotel and they were excellent 👌. Room was basic and clean as was the bathroom.
Truthfully the bed was uncomfortable 😫 could feel the wood work of the frame through the very thin mattress, didn't complain at the hotel and I know I should have but I didn't.
Steps up to the building are steep and the lift is very small and slow but does the job.
Beliggenhed
Morgenmad var absolut det værste jeg nogensinde har oplevet. Kunne ikke spises.
Sea front room with the sea sight. Close to bus stops and centre, reception open all time, bar, cleanliness of the room, internet access, toiletries in small pack rather than in refillable bottles, bath tob with shower.
Lack of air-conditioning (though there was a fan). No complimentary water bottles in the room, no mini-fridge.
Very clean and comfortable rooms
Showers very small, for the bigger person, but we managed
The hotel exceeded my expectations and was much better than the price would indicate. I had informed the hotel of my disabilities and was assured staff would be available to get my luggage from my car into the hotel and be placed in the lift. This was done promptly. When leaving I asked for help to take my heavy suitcases down as there were three steps up from my room to the lift. A most helpful young man mad them look light as he did this for me. All the staff were charming, kind and so helpful. The food was excellent with a good choice at both breakfast and dinner. The room was spacious and the en-suite very clean and all things worked .
The only aspect of the hotel that was difficult was the steps on the entrance. As a person with restricted mobility these a bit steep. There were good handrails on both sides. Staff were quick to ask if I needed help. The answer was no but my rate of movement is slow. The Physio's words "the good go up, the bad go down" rang in my ears as I tackled the steps. The style of the hotel was inkeeping with all those along the promenade at Douglas- they all had steps up the the entrance and some others were steeper or longer.
Great location near Douglas Beach, with exceptionally friendly, warm and flexible service. I especially appreciated that food was still available from the bar when the restaurant was closed.
Nothing – I enjoyed everything about my stay.
The staff are very friendly and helpful. They went out of their way to help me in any way necessary. Highly recommended. They took into account my request for a bath, and upgraded me free of charge. Exceptional service. Breakfast was awesome very wide selection from full Breakfast, fruits and yoghurt, cereals and would cook you fresh poached eggs if requested. Location right on the sea front and bus routes. 5 star service from my point of view.
Only, minor quibble. I don't like brown or tomatoe sauce in little sachets.
Excellent facilities, amazing view , lovely helpful staff and very clean.
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