The Chesterhouse

Hotels
8.1 (1284 reviews)
37-42 Loch Promenade , Douglas , gb
+44 1624 617068

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Small rooms
Inconsistent food quality
Noise disturbances

Categories

Cleanliness
7.75
The room we were put in was very small and a bit claustrophobic.
Service
8.75
The staff were friendly and helpful throughout the stay.
Location
8.85
Excellent location opposite the beach and near restaurants.
Room Quality
7.45
Rooms were small, and some had issues with heating.
Amenities
7.95
Basic amenities were satisfactory including breakfast options.
Value for Money
7.85
Prices were considered high for the quality of the rooms.
Food and Beverage
7.95
Breakfast options were good, but the dinner quality was hit and miss.
Overall Experience
8.25
Overall, a solid stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Comfortable Accommodation and Modern Facilities
Experience comfortable en suite rooms equipped with modern amenities for a relaxing stay by the seafront.

Convenient Location
Located in Douglas, enjoy easy access to the city's shopping area, bars, and restaurants, all within walking distance from the hotel.

Amber Lounge Bar and Dining
Unwind at the Amber lounge bar and dining room offering a great selection of drinks and popular dishes. Join the lively weekend nights at the second bar area for a fun experience.

To book your stay at our seafront hotel with modern amenities and a vibrant atmosphere, contact us now!

Important information:

Please note that the Hotel has external steps to access the hotel entrance and a number of steps on halls and other public areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IOM

Location

Guest Reviews

8.1
Based on 1284 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.85
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.85
Food and Beverage: 7.95
Overall Experience: 8.25
K
Kevin • solo_traveller • gb
9
Pros:

Staff were excellent, very helpful and polite. Location was brilliant, very close to city centre, right on the seafront.

Cons:

Room was a bit hot.

2026-08-28 • via Nuitee
D
David • couple • au
7
Very expensive for old style accomodation.Staff very helpful
Pros:

Very central

Cons:

Old, bed mattress was shocking

2026-08-28 • via Nuitee
R
Raúl Colorado • solo_traveller • es
9
2026-08-28 • via Nuitee
A
allan • extended_group • gb
10
superb hotel for the price
Pros:

everything about this hotel was excellent…room, food, staff, cleanliness… all first class

Cons:

nothing really

2026-08-28 • via Nuitee
W
Wendy • solo_traveller • gb
9
Vert pleasant
Pros:

Location ideal

Cons:

Nothing

2026-08-28 • via Nuitee
Y
Yves M. • solo_traveller • fr
10
2026-08-27 • via Nuitee
S
Spencer • solo_traveller • gb
8
Pleasant, clean experience with great staff!
Pros:

Spacious, clean rooms with excellent breakfast.

2026-08-27 • via Nuitee
A
Albert • couple • nl
7
De locatie was super, ontbijt goed verzorgd, de kamer was verouderd
Pros:

Mooie locatie

Cons:

Matrassen zijn volgens mij aan vervanging toe.

2026-08-27 • via Nuitee
R
Rebecca • solo_traveller • nl
7
2026-08-26 • via Nuitee
W
Wainwright • solo_traveller • gb
8
2026-08-25 • via Nuitee
J
Jeff • solo_traveller • gb
3
Very dated and charging way too much for a very basic room
Pros:

Handy from the ferry

Cons:

Room was very basic not worthy of £113 per night.

2026-08-25 • via Nuitee
D
David • family_with_children • gb
9
Very good
Pros:

Good breakfast and very friendly and efficient staff

Cons:

People smoking on the entrance steps.

2026-08-24 • via Nuitee
D
Daria120 • solo_traveller • ru
9
Всё отлично
Pros:

Прекрасное расположение в первой линии от моря, в пешей доступности от вокзала и центра. Отдельная комната со всеми удобствами. Шикарный завтрак (шведский стол) с хорошим выбором блюд и фруктов.

Cons:

Кровать очень твердая, но это несущественный минус, а для кого-то будет даже плюсом.

2026-08-23 • via Nuitee
B
Bernadette Buckley • solo_traveller • ie
8
Lovely stay
Pros:

The staff were very friendly and helpful.
The breakfast was lovely.
The room was clean and big enough for 2 adults and 2 children, aged 9 and 13.

Cons:

Very minor issues....
The radiator in the bathroom wouldn't turn off and we were there in +20°C.
There were 4 of us staying in the room but they only left 2 bath towels, we had to ask reception for 2 more.

2026-08-22 • via Nuitee
T
Tim Ramandt • solo_traveller • be
8
2026-08-21 • via Nuitee
B
Boggero • solo_traveller • it
8
Pros:

Posizione, camera con vista meeavigliosa

2026-08-21 • via Nuitee
P
paul • solo_traveller • gb
8
2026-08-20 • via Nuitee
J
Jörg • solo_traveller • de
6
Nur für schlanke Leute
Pros:

Die Lage an der Promenade mit Bushaltestelle vor der Tür war gut. Dahinter gleich ans Meer bei Ebbe.

Cons:

Völlig verbautes altes Gebäude. Zig Schwingtüren pro Etage und enger Flur.

2026-08-18 • via Nuitee
R
Robert • solo_traveller • gb
1
2026-08-18 • via Nuitee
K
karen • solo_traveller • gb
8
2026-08-17 • via Nuitee