Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Good location
Delicious breakfast
Cons:
Stains on carpet
Low beds
Lack of certain amenities

Categories

Cleanliness
6.23
There were mentions of stains on the carpet and some areas showing signs of wear.
Service
8.2
Staff were described as very polite and attentive, providing a positive experience.
Location
8.24
The hotel is conveniently located near the port and stations, making it easy to access.
Room Quality
7.19
Rooms were described as spacious, but some guests mentioned issues like low beds.
Amenities
6.72
Some positive mentions, but lacking certain amenities like skincare products.
Value for Money
7.68
Good value for the price, although some aspects of facilities were noted as outdated.
Food and Beverage
7.73
Breakfast was praised as delicious, enhancing the overall dining experience.
Overall Experience
7.2
Most reviews expressed a satisfaction with the stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:02

Property Description

Convenient Location
Opened in January 2015, Ariston Hotel Kobe is just a 5-minute walk from Minatojima Port Liner Station, making it easily accessible for travelers. The hotel's proximity to Kobe Airport and the International Convention Centre adds to its convenience for guests.

Comfortable Accommodation
All rooms at Kobe Ariston Hotel are equipped with essential amenities like air conditioning, flat-screen TVs, and private bathrooms. The inclusion of an electric kettle with tea bags ensures that guests can relax and unwind in their rooms.

On-Site Facilities
Ariston Hotel offers a range of facilities to enhance guests' stay, including a 24-hour front desk, free luggage storage, a coin launderette, and a gift shop. The presence of a restaurant, Trattoria Terrazza, providing lunch and dinner options, adds to the overall convenience and enjoyment of the stay.

Book your stay at Ariston Hotel Kobe now for a comfortable and convenient experience.

Important information:

Please note, if you arrive after 22:00, and you have not informed the property of your expected arrival time in advance, your booking may be treated as a no show.

Guests are advised to take the Port Liner tram from Sannomiya Station and get off at Minatojima Station. Please note, the tram station at Sannomiya is located beside JR Sannomiya Station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Location

Guest Reviews

7.4
Based on 1205 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 7.2
D
Daniel solo_traveller us
9
2026-08-28 via Nuitee
M
Mikaiya solo_traveller tw
10
2026-08-28 via Nuitee
J
Joseph Calvin family_with_children sg
6
A fair hotel but would not revisit again.. Portopia Hotel nearby is a better option
Pros:

The only good thing is the size of the hotel room.
- At 42sqm, I cannot complain, it's v good size.
- Aircon is stable can get quite cold if turned on for a few hours.
- Decent nice toiletries

Cons:

NOT good aplenty:
- Not even a small tea spoon, metal fork, or chopsticks in the room. I can't even make a cup of 3-in-1 instant coffee or tea with no stirrer spoon or fork.
- Internet is not always smooth, and laggy
- Japanese plug point types are known to be weak two points and not helpful for UK-version (which covers many Commonwealth countries). An international hotel should have a multi-versions plug point to allow different type of plug points.
- Only given 1 room key despite two guests, very inflexible. I have to ensure my family comes back same time as me and we can't split our itinerary as we don't 2-3 keys to share around. And the key is literally a long physical key and not a key card.
- Only given 1 pillow for one guest per bed.. omg (really stingy). I have to call for Reception to pass me two more pillows as we have 1 pillow for one adult. And the pillows are so hard it make me have stiff neck by Day 2.
- Breakfast ends too early.. it ends at 930am which is still early. In fact the hotel staff at first even tell me it would end 845am, when he actually is supposed to say last order is 845am (which is still too early!)
- Hotel location is a little out of the way.. have to drag the luggage from and to the Monorail station (8-10mins if a heavy luggage). Also the streets while are very clean have poor street directions with dimly lit lights especially at night. I could not even find a proper signage at night to lead me from the monorail station to my Hotel despite it being 7mins walk, it ended up a 20mins search for all the wrong directions. I highly recommend a nearby hotel called Portapia Hotel as a much better choice than Ariston Hotel if anyone is to visit the area especially for a conference.
- Too quiet a neighbourhood, a dull place.
- Super old technology, lights are illogical in design thinking..

2026-08-27 via Nuitee
香川 family_with_children jp
10
快適
Pros:

空港や駅も近くて便利な場所でした。部屋の感じもとてもよかったです。

Cons:

部屋の電気の使い方がわかりにくかった。

2026-08-24 via Nuitee
Y
YuChen family_with_children tw
9
Pros:

房間很大,床很舒服

2026-08-19 via Nuitee
K
KAYO couple jp
8
繁忙期にも関わらず、宿泊代金が安かった所です。
Pros:

日本酒の試飲がたくさんあった店が嬉しかったです。

Cons:

エアコンが古く、温度設定が出来ない所でした。

2026-08-15 via Nuitee
冨浦 couple jp
7
2026-08-13 via Nuitee
S
Satoko solo_traveller jp
6
2026-08-08 via Nuitee
couple kr
10
Pros:

시설이 기대 이상이었습니다. 또한 웰컴 드링크를 일본 사케 5종류를 먹을 수 있어서 좋았습니다.

Cons:

주차가 불편했어요. 하지만 대안이 있어 나쁘지 않았어요

2026-08-05 via Nuitee
solo_traveller jp
9
2026-08-04 via Nuitee
H
Hiwon solo_traveller jp
6
2026-08-02 via Nuitee
H
HIROFUMI solo_traveller jp
9
2026-07-24 via Nuitee
S
SATOMI solo_traveller jp
5
2026-07-24 via Nuitee
K
KOJI solo_traveller jp
6
Pros:

神戸空港の釣りのロケーションとして最高

2026-07-23 via Nuitee
C
Cheng Tsung extended_group tw
9
2026-07-23 via Nuitee
M
Marius Puiu solo_traveller ro
9
2026-07-22 via Nuitee
政強 couple tw
7
2026-07-21 via Nuitee
成那 extended_group jp
7
2026-07-18 via Nuitee
ぐん solo_traveller jp
8
2026-07-17 via Nuitee
M
Makoto solo_traveller jp
8
2026-07-17 via Nuitee