SureStay Plus Hotel by Best Western Rocklin

Hotels
•
SureStay Plus Hotel by Best Western
6.9 (1276 reviews)
4480 Rocklin Rd , Rocklin , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast options
Cons:
Cleanliness issues
Room comfort and noise
Outdated facilities

Categories

Cleanliness
4.31
Multiple reviews highlight issues with cleanliness, including dirty carpets and signs of wear.
Service
8.78
Friendly staff and good service were consistently mentioned across several reviews.
Location
8.82
Conveniently located near the freeway and food options, positively noted by several guests.
Room Quality
5.27
Room comfort and condition were criticized, including outdated furnishings and noise issues.
Amenities
6.8
Offers decent amenities, but specific issues noted with some facilities.
Value for Money
6.26
Received mixed reviews indicating that while some appreciated the price, others felt it didn't match quality.
Food and Beverage
7.81
Generally good feedback on the breakfast options and quality.
Overall Experience
7.18
Overall guest experience was average with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:25

Property Description

Outdoor Pool and Free WiFi
Located in Rocklin, California, SureStay Plus Hotel by Best Western Rocklin offers a refreshing outdoor pool for guests to unwind. Stay connected with complimentary WiFi in all rooms, perfect for both leisure and business travelers.

Convenient Amenities
Enjoy a comfortable stay with tea/coffee facilities and cable TV in every room. The hotel also provides a free continental breakfast, ensuring a great start to your day. The 24-hour front desk adds extra convenience for guests.

Nearby Attractions
Explore popular attractions just a stone's throw away, including Sierra College, Johnson-Springview Park, and Westfield Galleria Mall. With Thunder Valley Casino and Lake Folsom in close proximity, there's no shortage of entertainment options.

Book your stay at SureStay Plus Hotel by Best Western Rocklin now to experience a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A refundable deposit is charged upon check-in. Please contact Heritage Inn Express Rocklin for more information.

The property allows pets with nonrefundable fee per stay. Please contact property for details.

The outdoor pool is closed until October 2022Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.9
Based on 1276 reviews
Cleanliness: 4.31
Service: 8.78
Location: 8.82
Room Quality: 5.27
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 7.81
Overall Experience: 7.18
A
Alvarez • solo_traveller • us
10
2026-09-19 • via Nuitee
L
Lynne • solo_traveller • us
10
2026-09-18 • via Nuitee
E
elder • family_with_children • us
5
for the price not bad, but the hotel looked beat up
Pros:

staff was nice, easy to check in and out

Cons:

bed was not that comfy, and the hotel was just old and had a beat up feeling

2026-09-14 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Brian • couple • us
10
2026-09-10 • via Nuitee
D
Darrell • couple • us
8
2026-09-09 • via Nuitee
H
Holguin • solo_traveller • us
10
Pros:

We have stayed here plenty times good value and location.

2026-09-08 • via Nuitee
T
thomas • solo_traveller • us
9
Great
Cons:

Freeway traffic noise

2026-09-08 • via Nuitee
M
Myra • family_with_children • us
6
It was pleasant stay
Pros:

The front desk

Cons:

The ac smelled really bad and the fridge was very wobbly I think broken

2026-09-04 • via Nuitee
M
McNerney • solo_traveller • us
6
Pros:

Staff was friendly

Cons:

Very dated property noisy a lot of activity going on in the outside parking lot
Rooms were very outdated

2026-08-30 • via Nuitee
K
Kazeem • extended_group • us
10
👍🏿
Pros:

Good and Good

Cons:

Everything

2026-08-21 • via Nuitee
J
justin • solo_traveller • us
10
Pros:

The staff was friendly

Cons:

The stares

2026-08-20 • via Nuitee
R
Robert • couple • us
10
Great value, staff very helpful an friwndly
Pros:

Great breakfast

Cons:

Nothing

2026-08-20 • via Nuitee
R
Robert • extended_group • us
10
Truly enjoyed everything about this hotel!
Pros:

Breakfast excellent , location excellent, fwy access great

Cons:

No issues at all, would so come back in future

2026-08-17 • via Nuitee
J
justin • solo_traveller • us
10
Pros:

Breakfast

Cons:

3rd flor

2026-08-16 • via Nuitee
G
Grace • extended_group • us
8
2026-08-16 • via Nuitee
T
Tiffany • solo_traveller • us
7
It was fine for the price
Pros:

The staff were helpfull. The breakfast was about standard for this level of hotel. It was nice to see a weekly menu posted so we knew what to expect for our picky eating bunch. The room was a good size for 2 adults and 2 teens. The wet bar being a room divider was perfect. It was clean and the bathroom was clean.

Cons:

The hotel itself is at a point where more work than between guest cleaning is needed. Yes the room felt clean but the carpet needs a good deep clean or replaced. The window and the curtains were technically functioning but would have felt unsafe if not for being on the 3rd floor. The beds were very firm. The covers were two flat sheets and a blanket made to look like a comforter. The blanket worn. The ac took a bit to cool off the room (it was a heat wave) and made odd noises at first; it hung in there.

2026-08-13 • via Nuitee
J
jenny • solo_traveller • us
7
Pros:

Staff we're great, beds very comfortable.

Cons:

I reserved a king bed. I was given a room with 2 queen beds. When I called down to ask about the beds and my reservation, I was told thats all we have left....were out of kings...

2026-08-12 • via Nuitee
D
Derek • solo_traveller • us
10
2026-08-11 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-08-06 • via Nuitee