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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor furniture
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodation
NH Puebla Centro Histórico boasts 180 finely appointed rooms with vanguard décor, ensuring a comfortable stay for all guests.
Gourmet Dining
Indulge in fine gastronomy at the hotel's restaurant, offering a delightful culinary experience that will satisfy even the most discerning palates.
Exceptional Service
Experience NH's renowned "Eye for Detail" service, whether you're visiting for business or pleasure, ensuring a truly memorable and seamless trip.
To experience luxury, fine dining, and exceptional service in the heart of Puebla's Historical Center, book your stay at NH Puebla Centro Histórico today.
Upon check-in, photo identification and credit card are required for incidental charges.
All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 450 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge. Limited availability, please contact the hotel before booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
Location
Guest Reviews
Excelente atención, habitaciones limpias, muy amables todos. El desayuno buffet muy rico, lo recomiendo ampliamente. Ubicación perfecta, cerca del centro para disfrutar y estar tranquilo.
A localização é excelente. Adorei a comida e o vinho do restaurante. A equipe é boa.
O café da manhã também é muito bom. O chuveiro é quente, com bastante água. O quarto é amplo e possui controle de temperatura ambiente.
Há barulho de pessoas conversando e falando alto no corredor. Ou seja, não há um bom isolamento acústico interno.
Entretanto, não se ouve barulho da rua.
Houve uma manhã em que o hotel estava lotado (o Hotel recebe muitos ônibus de turistas). Nesse dia, não consegui mesa para tomar café da manhã. Tive que esperar e acabei pedindo para me sentar com pessoas estranhas, ou iria me atrasar para meu compromisso. Fiquei decepcionada porque a equipe não me ajudou. Só disse para eu esperar. Nos demais dias, isso não aconteceu.
A internet é ruim.
La ubicación está bien
No hay estacionamiento privado, es estacionamiento aparte del lugar, además te cobran aparte el dejar el coche. La llave de seguridad no cierra bien la puerta , nos la abrieron desde afuera como si nada.
La ubicación y el desayuno
El baño con hongo y el personal desinteresado en valet y recepción
Muy buena ubicación, muy bien la relación calidad - precio y el desayuno muy rico y completo.
Location, friendly staff
Excellent position in the historic center of the city. Good breakfast. Very comfortable beds.
Outdated hotel, dark and a bit sad. The white towels were more grey than white and the floor was ruined in some points of my room. Air condition did not work
El hotel tiene el estacionamiento al lado y esta ubicado en el centro de la ciudad
Que no permiten que tu coloques tu carro en la ubicación, eso obliga a que no puedas ubicar tu vehículo y tengas que pedir ayuda de los vales parking
Excelente ubicacion, cuenta con estacionamiento , los colaboradores muy amables
Todoo m gustó sin duda regresaría
J’ai particulièrement apprécié le petit-déjeuner, qui était excellent, ainsi que la chambre confortable et très propre. La literie était de qualité et la douche agréable et fonctionnelle. Enfin, le personnel s’est montré accueillant, professionnel et attentif tout au long du séjour.
Le point à améliorer, c’est clairement le Wi-Fi, qui a très mal fonctionné. Et j’ai dû moi-même appeler l’assistance après une longue attente à la réception. Et en plus, le rapport qualité-prix pourrait être meilleur.
La ubicación es perfecta; muy cerca del Zócalo y la Catedral. Muy caminable para conocer el centro histórico, restaurantes,comercios y artesanías. El hotel tiene todo muy cómodo, restaurante, bar/cafetería,ascensores... y las personas que atienden desde el check-in y demás, muy accesibles, corteses y disponibles. Por eso regresamos, nuestra 1ra vez aquí fue en 2024.
Las instalaciones
La ubicaci[n
La limpieza
Todo me gust[
La zona está muy cerca del centro, y la habitación es amplia y cómoda
Que no incluía el desayuno
Los servicios de la habitacion estuvieron muy bien y el servicio del restaurante muy bueno y son muy atentos
Que se iba un poco la señal del internet en la habitacion y el señor de botones como que anda de malas todo el tiempo
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