Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Charismatic decor
Cons:
Neglected amenities
Room quality issues
Value for money concerns

Categories

Cleanliness
7.08
Some reviews mentioned neglected state of the hotel and issues with room furnishings.
Service
8.55
Many reviews highlighted friendly and helpful staff, although there was a complaint about response to issues.
Location
8.59
Positive sentiments were expressed about the great location, close to local attractions.
Room Quality
7.04
Some rooms were described as worn down with outdated furniture.
Amenities
6.57
Concerns were raised about the functionality of the gym and other facilities.
Value for Money
6.53
Several reviews indicated that the hotel did not meet expectations based on advertised amenities.
Food and Beverage
8.08
Positive feedback on the tea and service at the bar, but no extensive comments.
Overall Experience
7.55
Mixed reviews with highlights on service and location, but dissatisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:01

Property Description

Luxurious Accommodation and Relaxation
Indulge in the elegant Moroccan décor of our stylish air-conditioned rooms equipped with free Wi-Fi. Unwind by the outdoor swimming pool or pamper yourself at our spa with a fitness centre, sauna, and hammam.

Culinary Delights
Start your day with a delicious buffet breakfast and explore our 3 restaurants offering French, Moroccan, and Lebanese cuisine. Treat yourself to snacks at the poolside bar or sip on cocktails at our chic bar.

Convenient Location
Just a 5-minute drive from Jamaâ El Fna Square, our hotel provides the perfect base for exploring the vibrant city.

Experience luxury and comfort at our hotel. Book now for an unforgettable stay!

Important information:

Upon check-in, you must present the credit card used to make the reservation, this rule is imposed by the CMI (Moroccan Interbank Center).

In case of early departure, the total amount of the stay will be charged.

Please note that when booking more than 7 rooms, additional charges, different cancelation policies and different payment methods may apply.

We would like to inform our Muslim guests that during the month of Ramadan, the included breakfast will automatically be replaced by "Sehour" as compensation and not by "Ftour".

A compulsory Gala Dinner is included in the Half Board rate for the 31st of December . The rates of the Gala Dinner are based on room type and occupancy (guests sleeping in extra beds will be charged separately).

Please note that the bar and the Spa are closed during the month of Ramadan.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 6.53
Food and Beverage: 8.08
Overall Experience: 7.55
O
OMRAN • extended_group • ae
10
Pros:

Extra large pool and rooms quite hotel need for relax and spa

2026-07-04 • via Nuitee
S
SADIK • solo_traveller • ma
9
2026-07-02 • via Nuitee
R
RAOUIA • solo_traveller • ma
8
2026-07-01 • via Nuitee
M
mustafa • solo_traveller • ma
4
Pros:

المرافق قريبة وطقم العمل في الإستقبال والمطعم ممتاز الفطار ممتاز

Cons:

النظافة سيئة وطقم عمل التنظيف الغرف سىئ السرير غير مريح الغرف ليست في مستوى فندق 5 نجوم

2026-06-30 • via Nuitee
L
lopez guerra • extended_group • es
8
Repetiré
Pros:

habitación , lobby y piscina

Cons:

la restauracion es lenta y poco clara aunque hables idiomas, pero la comida está muy bien.

2026-06-30 • via Nuitee
B
Benniza • family_with_children • es
5
Podría estar bien
Pros:

La pecina y el personal menos la chica de recepción que no tenía bastante conocimiento en tratar una reserva de boking

Cons:

La toallas de la habitaciones y de la página eran viejas parecen trapos

2026-06-29 • via Nuitee
S
Saïd • solo_traveller • be
5
2026-06-27 • via Nuitee
R
regraga • extended_group • ma
10
Une nuit top
Pros:

Le manager Mr Saad était trés courtois, professionnel et trés aimable ainsi que toute son équipe, Mr Ayoub et Mr Oussama

Cons:

RAS

2026-06-25 • via Nuitee
D
dal reg • solo_traveller • ma
9
Pros:

Un bel hôtel, du personnel courtois et souriant, un accueil chaleureux. Proche du menara mall au cœur de la ville.

Cons:

Rien.

2026-06-11 • via Nuitee
M
Manuel • solo_traveller • ma
8
Pros:

Tranquilidad, personal amable

Cons:

Pedimos copas y abrebotellas y después de decirnos q nos los van a subir. Hemos esperado más de q hora y no aparecieron pese q es temporada baja y picos huéspedes

2026-06-08 • via Nuitee
J
Julie • extended_group • fr
5
2026-06-08 • via Nuitee
S
Saad • solo_traveller • ma
5
Médiocre
Pros:

Emplacement

Cons:

Vieux et pas propre

2026-06-08 • via Nuitee
A
ayoub • couple • ma
10
2026-06-08 • via Nuitee
A
Andrew • extended_group • gb
7
A haven of peace in a busy, exciting country.
Pros:

Location, spacious room, excellent breakfast, friendly staff

Cons:

No bathrobes despite being listed as provided, no entertainment, hotel is rather tired in parts, could do with upgrading.

2026-06-07 • via Nuitee
R
Razwan • couple • gb
10
Perfect
Pros:

Location and staff were great

2026-06-07 • via Nuitee
M
Miraci • solo_traveller • pt
8
2026-06-06 • via Nuitee
J
Jean • extended_group • fr
8
2026-06-06 • via Nuitee
F
FOUAD • solo_traveller • ma
6
Pros:

Moyen

Cons:

Certains personnes sont pas gentils

2026-06-03 • via Nuitee
P
Pierre francois • couple • fr
10
2026-06-01 • via Nuitee
S
stephane • extended_group • fr
1
Pros:

rien

2026-06-01 • via Nuitee