Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Amazing food at the restaurant
Spacious and clean rooms
Cons:
No kettle in the room
One unfriendly receptionist

Categories

Cleanliness
7.75
The rooms were described as clean and spacious.
Service
8.25
Most of the staff received positive feedback, but one receptionist was noted as unfriendly.
Location
8.25
Convenient location with nearby shopping and dining options.
Room Quality
7.75
The rooms were spacious, but some amenities like a kettle were missing.
Amenities
7.75
Standard amenities for a 4-star hotel but missing a kettle.
Value for Money
7.75
Overall reasonable pricing, but nearby tourist prices may be high.
Food and Beverage
8.75
Food at the restaurant was praised as amazing.
Overall Experience
7.75
Good experience overall but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:12

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8
Based on 3926 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
A
Agustin couple es
8
2026-08-29 via Nuitee
R
Ramon solo_traveller es
7
2026-08-29 via Nuitee
C
Cristina solo_traveller es
9
2026-08-29 via Nuitee
E
Ester couple es
10
Buena experiencia. Muy recomendable
Pros:

Nos encantó la ubicación, a pocos pasos del centro. Solo nos alojamos una noche pero descansamos fenomenal. Buena cama. El personal muy amable. Todo muy limpio. Repetiríamos sin dudarlo. Calidad precio ok

2026-08-29 via Nuitee
C
Cristina extended_group es
9
2026-08-29 via Nuitee
M
milena family_with_children bg
10
Pros:

Muy cerca de todo

2026-08-29 via Nuitee
C
Cristina couple es
9
2026-08-29 via Nuitee
M
Monica solo_traveller it
10
Very beautiful!
Pros:

Mi ha soddisfatto la posizione, il rapporto qualità prezzo, il comodo parcheggio e la didponibilità dello staff.

Cons:

Direi niente

2026-08-29 via Nuitee
C
Cristina extended_group es
9
2026-08-29 via Nuitee
F
Fco.Javier solo_traveller es
10
2026-08-29 via Nuitee
P
Pilar solo_traveller es
10
Pros:

Todo, no me acordaba pero hace años habíamos estado allí

Cons:

Todo estaba bien

2026-08-28 via Nuitee
P
Patricia family_with_children es
10
2026-08-28 via Nuitee
R
Rodriguez Busca solo_traveller es
8
Pros:

La ubicación y el trato del personal...

Cons:

Quizás las vistas, a la ciudad, algo normal en un hotel situado entre edificios....

2026-08-28 via Nuitee
G
gemma solo_traveller es
10
2026-08-28 via Nuitee
F
Fernando solo_traveller es
8
2026-08-27 via Nuitee
D
Diego couple es
4
Para ser un hotel de 4 estrellas en el centro de Segovia deja mucho que desear en sus servicios. El menú a 40€/pax e
Pros:

La buena localización y aparcamiento

Cons:

Hotel de 4 estrellas con buffet deficiente, limpieza mediocre, paredes finas que no están insonorizadas y mobiliario anticuado. La ducha estaba sucia y paredes agrietadas con humedades.

2026-08-27 via Nuitee
L
Lisa couple es
6
Pros:

Porque quedaba cerca de todo

2026-08-27 via Nuitee
A
Antoni couple es
10
Vam tenir un rebenton a la roda i ell ens va portar al concesionari on ena ho van arreglar
Pros:

Els treballadors del hotel molt amables i el director del hotel ens va oferir una ajuda fantastica per un problema logistic que van tenir.

Cons:

Res. Tot molt be.

2026-08-27 via Nuitee
F
Francisco couple es
10
2026-08-27 via Nuitee
A
Alan solo_traveller gb
9
Pros:

Easy walkong distance from attractions.

Cons:

A bit confusing regarding the name of the hotel. We were looking for Acros. We saw the other name and drove past it 3 times.

2026-08-27 via Nuitee