Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to the airport
Clean and comfortable rooms
Pleasant staff
Cons:
Traffic noise
Limited amenities in some rooms
High prices

Categories

Cleanliness
7.7
Most reviews noted cleanliness, but mentioned issues with hair in the bathroom.
Service
9
Consistently described as pleasant and helpful across multiple reviews.
Location
9.2
Multiple reviews praised the hotel's proximity to the airport and transit options.
Room Quality
7.7
Rooms were often described as small, with some noting issues like noise.
Amenities
8.2
Amenities were satisfactory but some felt they could be improved.
Value for Money
8
Mixed feelings about the price versus quality, some felt it was high.
Food and Beverage
8.7
The breakfast buffet received positive feedback.
Overall Experience
8.7
Overall satisfaction expressed in many reviews, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Convenient Location near Haneda Airport
Hotel JAL City Haneda Tokyo is just a 10-minute drive from Haneda Airport, with a complimentary shuttle service provided for guests. The proximity to the airport makes it an ideal choice for travelers seeking convenience.

Modern Accommodation with Free Wi-Fi
The hotel offers contemporary guestrooms equipped with essential amenities such as free Wi-Fi, a flat-screen TV, and a fridge. The comfortable rooms, coupled with the complimentary Wi-Fi connection, ensure a pleasant stay for guests looking to stay connected.

Dining Options and Services
Guests can enjoy a variety of local and Italian dishes at Cafe&Dining HARUHORO within the hotel premises. Additionally, amenities like coin-operated laundry services, luggage storage, and parking facilities add to the overall convenience and comfort of guests during their stay.

Book your stay at Hotel JAL City Haneda Tokyo for a seamless travel experience.

Important information:

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Free shuttle buses from Haneda Airport to hotel are available at the following times:
- From Haneda Airport to hotel:16:15-24:55
- From hotel to Haneda Airport: 04:00-11:10
- Please contact the property directly for details.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 9724 reviews
Cleanliness: 7.7
Service: 9
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 8.7
D
Dr. Mohammad • solo_traveller • jp
8
2026-07-25 • via Nuitee
A
A • family_with_children • us
7
利便性
Pros:

ロケーションが良かった。コンビニ、薬局、駅近。シャトルバスも便利。

Cons:

思ったより、客室は古い、狭い。

2026-07-25 • via Nuitee
H
HIKARI • solo_traveller • jp
10
2026-07-25 • via Nuitee
泰弘 • solo_traveller • jp
8
2026-07-25 • via Nuitee
B
Brian • solo_traveller • us
8
2026-07-25 • via Nuitee
M
MICHIKO • solo_traveller • jp
10
2026-07-25 • via Nuitee
G
Gautam • solo_traveller • in
10
Pros:

Staff and facilities, airport shuttle

Cons:

Nothing in particular

2026-07-25 • via Nuitee
T
Takashi • couple • jp
6
2026-07-24 • via Nuitee
P
Posingies • couple • de
7
2026-07-24 • via Nuitee
M
Marco • extended_group • cl
10
Pros:

Ubicación y personal

Cons:

Que no tenga un reservado o sala para reuniones más privadas

2026-07-24 • via Nuitee
M
Mátyás • solo_traveller • hu
9
2026-07-24 • via Nuitee
M
Marco • extended_group • cl
10
Pros:

Lo encontré cómodo, buena atención y bien ubicado

Cons:

Que no tengan instrucciones en español

2026-07-24 • via Nuitee
S
Shizuka • family_with_children • us
8
2026-07-24 • via Nuitee
N
NAKAMURA • solo_traveller • jp
8
2026-07-24 • via Nuitee
A
A • family_with_children • us
6
やや期待外れ
Pros:

ロケーションが良かった。朝食もまずまずです。

Cons:

思ったより施設が古く、シャワーカーテンにガムテープが張られてあるなど、古さが随所に見えました。隣のJALホテルと違い、ドリンクサービスが無いのは残念でした。全体に古く、部屋はやや清潔感に欠けます。ロビーは綺麗です。

2026-07-23 • via Nuitee
T
TUPOU VAIATA OFEINA MEI LANGI • solo_traveller • jp
10
風呂場
Pros:

全ておいて良かった。

Cons:

風呂場の換気扇が汚いのが見えた。

2026-07-23 • via Nuitee
J
Jeffrey • solo_traveller • us
3
Pros:

Rooms, staff, and shuttle

Cons:

Restaurant was closed for a private party. Also no room service. The hotel restaurant should always service customers staying in their hotel first.

2026-07-23 • via Nuitee
A
Aleksei • couple • ru
10
2026-07-23 • via Nuitee
A
Aleksei • couple • ru
10
2026-07-23 • via Nuitee
E
ERIKO • couple • jp
6
可もなく不可もなし
Cons:

アメニティがあまりなかった。
部屋にケトルやコーヒーもなかった

2026-07-23 • via Nuitee